Bucciferro Family McDonald's
10711 IL-47, Huntley
(847) 669-0225
Recent Reviews
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When doing the survey online I thought there would be a certain question asking about if there were any employees i’d like to shout out but ended up completing it without putting his name. Rafael was very kind throughout the process of getting my order and he did very well.
Atmosphere: 5
Food: 5
Service: 5
Very poor customer service! Made an Uber order at 10:52 for breakfast, uber driver goes to pick up my order, then gets informed that the Breakfast is not available. The uber driver calls and informs after which I cancel the order on Uber. However, Uber charges me the full order amount because the merchant already accepted the order. Called these people, they say that order was received at 11:17, no breakfast and all (I placed the order at 10:52), and cannot do anything to fix it. They have my money now and won't do anything about it. All over, poor customer service and lack of knowledge on how they set their stuff up on Uber Eats.
Atmosphere: 1
Food: 1
Service: 1
Apparently McDonald's can't spare any napkins lol
No McRib available
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Quarter Pounder with Cheese
Bunch of unprofessional working there
Atmosphere: 1
Service: 1
Cold food , missing items , barely filled filled fries.
Food: 2
Service: 2
Slow driveup for A coke only.
Screwed up my order yet again for the third time I ordered a sausage egg McMuffin and the Egg was missing what's the point of having a drive-thru if you're going to screw up everybody's order this place is absolutely horrible and the management clearly doesn't give a crap
Atmosphere: 2
Food: 1
Service: 1
Always have issues at this location with quality of food. Hard biscuits , old buns , food not hot and fresh and rude service when I've called . I'd rather go somewhere else than this location , it's just poor service and food at every turn here
Food: 1
Service: 1
Terrible customer service. They gave me 1 french fries instead of 3 at drive through. When I told them, that I need 2 more and can pay for that(looks like they charged for 1 only). They told me to go around and wait at long drive through line.
Service: 1
Restaurantji Recommends
Kiosk did not work.
They actually put bacon in my quarter pounder with cheese and bacon.
Atmosphere: 5
Food: 5
Service: 5
Fix your drive thru signs
Always friendly & fast, love the drive thru staff ! & They never mess up my order. Genuinely love the girl in the drive thru with a pixie cut & colorful hair; she's SUCH a doll & can make convo while somehow doing her million other jobs at the register ? and their ice cream / frappe machine is RARELY down, if ever. And that's what matters at a McDo's
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken, Hot Caramel Sundae, 2 Medium French Fries, Cheeseburger, Quarter Pounder Hamburger, Small French Fries, Hamburger Happy Meal, Mcdouble, French Fries, Quarter Pounder with Cheese
Seriously considering calling the FDA. Intentional thumb marks in the food.
Atmosphere: 1
Food: 1
Service: 1
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