Panda Express
12340 IL-47, Huntley
(847) 669-1908
Recent Reviews
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I work around the area came to get a quick meal came to work to find that I had onion and orange chicken should’ve told me to wait a few minutes
I ordered a plate with 2 entrees through Uber Eats...orange chicken & beef with broccoli. Orange chicken was good, beef with broccoli was more broccoli with a little hint of beef. I'm very disappointed that there was so very little beef. I've been to this establishment several times & I've not been disappointed with the food. I guess that is what i get for not going in person. Do better Panda Express!!! I'll skip this establishment for future food & take out options🤨
Atmosphere: 3
Food: 1
Service: 3
Never really have food ready, always have to wait for them too cook it.
Atmosphere: 3
Food: 5
Service: 1
Went at 7:25pm and they closed two hours early without notice…
Atmosphere: 1
Food: 1
Service: 1
I placed a mobile order ahead of time and received an e-mail informing me that it was ready. I arrived shortly afterward to pick it up. The register clerk couldn't find it. I showed her my mobile phone screen, showing the details of the order including the order number. She checked her computer and said that I've already picked it up. I said "No, I haven't. I'm just getting here now." The manager came to the register. I showed him my phone screen. He looked at it, said that it's been picked up, and pointed at the empty shelves at the wall. I realized that someone else has obviously taken it. I said "Well, someone else picked it up, not me." He shrugged his shoulders and stood there, repeating "It's been picked up." And that's all. He gave no indication that he saw any reason to give me what I paid for but haven't received. I said "Because I paid for what you let someone else take before I got here, you owe me this food." He said they can't watch what people pick up from the shelves. I said "So I pay for food ahead of time, you put it out on a public shelf you don't watch, and when someone steals it before I get here, that's my problem and not yours? He said "How do I know you're telling the truth?" That really riled me. "I said "The order number that's on your computer on my phone screen. No one except the person who ordered it will have it on their phone. What you did is put my order on a public shelf, and not watch or care if someone else walked off with it. " He got angry and repeated over 5 times "Don't say I let someone steal your food." He settled down and said "I'll give it to you." And he did. But not until after putting me through the experience of arguing for 5 minutes, including telling me I might be a liar. In my opinion, a professional manager should have immediately seen the situation as an honest customer reporting that their order has been taken by someone else...which is an inherent risk in putting food out for unchecked pickup...and simply issued the food again, without arguing with the customer, and clearly saying that the customer may be a liar trying to get extra food. Also, upon returning home and looking at the order I found that it was short by 1 item. Only 5 egg rolls were in the order, when 6 had been ordered and paid for.
Did not open in time. Literally looked at me through the window and did not acknowledge us. Based on store hours, they were opened for 20 mins.
Food was not ready,parked me for 5 minutes which turned into 17 minutes. There wasn't an employee over 18 in the place . Enough said.
Atmosphere: 1
Food: 3
Service: 1
Clean and quick!!!
Atmosphere: 5
Food: 5
Service: 5
No one in drive-through one person ahead of me and it took them five minutes to even get to me. I walked out. Someone came yelling at them for taking 10 minutes to prepare their food so I just left.
Atmosphere: 3
Food: 5
Service: 1
Fast and helpful staff.
Atmosphere: 3
Food: 3
Service: 4
Restaurantji Recommends
Showing the store is open 930 lady show up in front door and told me we are open 10 AM not use at this location anymore
Atmosphere: 1
Service: 1
Nice staff, amazing food, and good location near the highway. My personal favorite is the Chow Mein with Orange Chicken, an unbeatable combo that I crave every now and then.
Atmosphere: 5
Food: 5
Service: 5
This panda express is consistently good. I've never had a problem here.
Atmosphere: 4
Food: 5
Service: 5
The person working at the drive-thru Tuesday night, just before close, was one of the most polite, kindest, friendliest people I've encountered in recent memory.
Atmosphere: 5
Food: 5
Service: 5
Panda Express is the go-to spot for a satisfying quick meal. The food was served hot and fresh, fulfilling those cravings with every bite. The friendly staff added to the pleasant dining experience. Perfect for when you're on the move but still want quality fare.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Bigger Plate with Fried Rice Orange Chicken and Shrimp
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