McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
911 S State St, Jerseyville
(618) 498-9526
About McDonald's
Customers' Favorites
McDonald's Reviews
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Whhhhyyy do we keep giving them chances? Tonight we waited for approx 30 mins in the drive-thru. My daughter 6pc kids meal had a 6pc box but contained 4 nuggets. We didn’t receive the 2 apple pies we paid. I asked for the new Buffalo ranch sauce and they gave me a ranch and a Buffalo sauce. 😂🤦🏼♀️. I can’t blame anyone but myself. I always think “it will be better next time.”
They continually mess up orders. Don't respond to customers complaints.
Absolutely terrible food. Fries 🍟 are burnt and cold. Chicken McNuggets are old and cold. The sprite was good. Haha 😛 And the customer service at this place is absolutely terrible. That might greet you but definitely not saying anything else. They just did a remodel what a joke they need to work on food preparation and quality. And then work on the employees.
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's staff are generally respectful and energetic, and the restaurant is usually clean. Many customers find the crew to be super friendly, and most orders are correct about 97% of the time. The restaurant makes efforts to ensure freshness, such as remaking sweet tea when needed. However, there can be long wait times, especially since the location is often busy and swamped with customers. This sometimes results in longer waits at the drive-thru, where orders may be taken out of order, causing frustration. Occasionally, there are issues with food quality, like overcooked fries, but the restaurant continues to try and satisfy customers despite these challenges. Overall, it remains a popular spot with friendly staff and good food.