McDonald's

911 S State St, Jerseyville
(618) 498-9526

Recent Reviews

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Leif Roady

Every time I go there they either get my order wrong or I wait 20min for the order

Atmosphere: 1

Food: 1

Service: 2

Dustin Bone

It’s fast food, so food expectations aren’t high. Might as well not go inside as no one will be at the counter. Slowest drive through service around. If anywhere else is open go there

Atmosphere: 1

Food: 3

Service: 1

Racheal Jones

Waited in drive thru for over 30 minutes. We ordered on the app. They still got our orders wrong. I had to go inside to get a new sandwich made which took 15 minutes.

Atmosphere: 1

Food: 3

Service: 1

Alexis Cullen

ordered curbside. after 15 minutes of waiting for my food, i went inside and had to wait another like 10 minutes for someone to just come to the counter. took about 30 minutes for my food while car after car would go through the drive through.

Atmosphere: 1

Food: 2

Service: 1

Nikki Mooney

Whhhhyyy do we keep giving them chances? Tonight we waited for approx 30 mins in the drive-thru. My daughter 6pc kids meal had a 6pc box but contained 4 nuggets. We didn’t receive the 2 apple pies we paid. I asked for the new Buffalo ranch sauce and they gave me a ranch and a Buffalo sauce. 😂🤦🏼‍♀️. I can’t blame anyone but myself. I always think “it will be better next time.”

Chris Coulter

The inside of the restaurant is a joke. McDonald’s used to be a place to take your kids out for a quick treat. Well this location is cold and boring with absolutely nothing for kids. The tables and decor feels like a cheap doctors office. There is almost no front counter. It’s like they don’t want you to come inside at all. Can’t even get your own drinks anymore. I definitely will not be back. I’ll take the kids to Burger King.

Atmosphere: 1

Food: 3

Service: 1

ProDrone Aerial

They ignore you the best they can when you dine in.

Traci Kraushaar

I only ordered two cheeseburgers with no ketchup only. When the girl gave me my food she said it just came off grill and was hot. She lied. After I left there I got one out and it was cold not to mention it only had mustard and nothing else. I wanted the rest just no ketchup. I can deal with alot but not liars. I don't ever go there but I was exhausted after work and they weren't busy so I figured it would be quicker than going home and cooking. It wasn't what I ordered and it was cold. Had I not been so exhausted I would've went back and got my money back cause it wasn't fit to eat so in the trash it went. Seriously it's not that hard to take an order like that and don't lie to people either. Pathetic. Definitely will not be returning and regret the stupid decision to stop by to begin with. Check your orders before you leave and never believe what crap they tell you

Gracelee Moore

Shouldn't take 20 plus minutes to make 5 chicken wraps.

Atmosphere: 2

Food: 3

Service: 2

Trevor Brown

sat in the drive through for around 10 min had the manager at the time walk by and even look at me and still go no service or even a hold on.

Atmosphere: 1

Food: 1

Service: 1

Amanda Bishop

Awful awful, went in at 745pm tonight and people are screaming in the back, i watched 3 people come back in with food bags because their order wasn't correct, im amazed this place is still open, wont be coming back

Atmosphere: 1

Food: 1

Service: 1

Collyn plays

I give atmosphere 5 because no one was in there! Should have been my first hint!! 2 frozen fish sandwiches, screening people in the back area, someone ordered 90 chicken nuggets in the drive through and you hear a girl scream “90? Are you kidding me?” Dear lord someone clean this place up, they are a disaster. 8-30-25 8 pm

Atmosphere: 5

Food: 1

Service: 1

Amanda Wiles

Best golden arch around!! Thanks for the cold, crunchy lettuce!

Atmosphere: 5

Food: 5

Service: 5

Bryan

Absolutely awful! You will wait a minimum of 20 minutes here even if you order online. Then all your food will be cold when you receive it. I dont believe they have more than one person working at the store at any given time. May be more than 1 employed but management needs to step up for sure!

Atmosphere: 1

Food: 1

Service: 1

Kim Snyder

I stopped at this McDonald's yesterday and I actually got hot French Fries and I stopped there today and my fries were almost cold and the hamburger wasn't even warm with every little ketchup and no onions on it. I went into the establishment today as to yesterday I went through the drive thru

Atmosphere: 3

Food: 2

Service: 4

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