This was a terrible place to eat. My sister and I took my neice there to eat 6/4/2025 @ 7:30 pm and it was disgusting. One of the tables had ANTS all over it and the dinning area was nasty. I WILL NEVER EAT THERE AGAIN.🤢
Sara Potts
Came inside and another customer was at the cash register waiting for an employee to come help. Then another person walked in a few min later, and then another a few min later. Had four customers standing there waiting at least 10 min. Two employees made eye contact. No hello. No we will be there in a moment, just blank stares. It was like the drive thru was more important. An employee should always be ready at the front as well
Theresa Julius
If I could give it zero stars then I would. Waited in the drive thru after ordering and paying for over 15 min. This is 4p in the afternoon mind you. Watched as 4 workers walked past the window eating and drinking while my food sat on the counter getting cold. Finally after waving at what appeared to be a manager, he handed me my cold food and drinking stating he had come from the other window and I explained to him how unprofessional & unsanitary it was to have workers eating and drinking while handling customers food-not that they handled mine too much because they clearly seen me in the drive thru as cars were backed up and ignored me.
Food cold, and while they offered a replacement, I would never eat here or try them again. Seriously disgusting.
Tegan Little
Every time I eat here they find a different way to mess my order up. Pretty dirty inside but foods are usually not bad
jed lancaster
Rough. Waited in the drive thru for 20 min watched 7 cars just pull out of line and leave. Finally ordered on the app while waiting in line. Couldn’t even make it to the speaker to tell them our order # . My wife finally walked in. A lady had been waiting for a tea for 20 min 🤣 and a uber eats kid had been standing there for 30 min waiting in someone’s order to deliver to them . They didn’t know how to cancel our order so we could leave. So they quickly made my daughter her 6 piece chicken nugget which was all we ordered. We pull out headed down the road and she said there is 5 nuggets in this box 🤣🤣🤯. Seriously just eat somewhere else. 🥴
Brittney Presley
This is one of my favorite McDonald's locations because everyone is super friendly here and the 97% of the time my order is correct and I have no issues. The restaurant is always clean, and the staff are just amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dr Pepper, French Fries, Mcdouble, Big Breakfast with Hotcakes, Sausage Mcmuffin with Egg, Mcchicken, Cheeseburger, Sausage Biscuit with Egg
Craig Baker
Absolutely horrible service. Placed an order at the kiosk on the inside only one other person eating in there order a fish sandwich, which takes three minutes 15 seconds to cook 15 minutes later my order was brought out. I asked if it would be cold. I was told not to be rude, then asked for a drink carrier and was told it’s only two drinks And rudely handed me a drink. Carrier tasted the fries as soon as I got out, they were cold.
Atmosphere: 3
Food: 1
Service: 1
Jay Saunders
Slow with no help anywhere in sight, once you get help the people are usually nice though. Dont come here if you expect to wait less than 15-20 minutes.
Atmosphere: 1
Food: 2
Service: 1
Eric L
It's a McDonald's what else can you say
Atmosphere: 3
Food: 4
Service: 3
hogdal 22
Worst drive through/pickup around….my average wait lately is over 30 minutes.
Jerseyville will guarantee to get your food wrong 9/10 times....that are absolutely horrible
Atmosphere: 1
Food: 1
Service: 1
james witt
Messed up my order, couldn’t get ketchup, couldn’t get a human to even fix the mistake. Long line of people waiting to talk to a worker just to get a refill
Atmosphere: 1
Food: 1
Service: 1
Jackie Hoyt
Waited 15 min in drive through and never took orders finally left. And this is definitely not the first. Very poorly ran!
Atmosphere: 2
Food: 3
Service: 1
Joe Downing
Always have to wait a long time when picking up orders
This was a terrible place to eat. My sister and I took my neice there to eat 6/4/2025 @ 7:30 pm and it was disgusting. One of the tables had ANTS all over it and the dinning area was nasty. I WILL NEVER EAT THERE AGAIN.🤢
Came inside and another customer was at the cash register waiting for an employee to come help. Then another person walked in a few min later, and then another a few min later. Had four customers standing there waiting at least 10 min. Two employees made eye contact. No hello. No we will be there in a moment, just blank stares. It was like the drive thru was more important. An employee should always be ready at the front as well
If I could give it zero stars then I would. Waited in the drive thru after ordering and paying for over 15 min. This is 4p in the afternoon mind you. Watched as 4 workers walked past the window eating and drinking while my food sat on the counter getting cold. Finally after waving at what appeared to be a manager, he handed me my cold food and drinking stating he had come from the other window and I explained to him how unprofessional & unsanitary it was to have workers eating and drinking while handling customers food-not that they handled mine too much because they clearly seen me in the drive thru as cars were backed up and ignored me.
Food cold, and while they offered a replacement, I would never eat here or try them again. Seriously disgusting.
Every time I eat here they find a different way to mess my order up. Pretty dirty inside but foods are usually not bad
Rough. Waited in the drive thru for 20 min watched 7 cars just pull out of line and leave. Finally ordered on the app while waiting in line. Couldn’t even make it to the speaker to tell them our order # . My wife finally walked in. A lady had been waiting for a tea for 20 min 🤣 and a uber eats kid had been standing there for 30 min waiting in someone’s order to deliver to them . They didn’t know how to cancel our order so we could leave. So they quickly made my daughter her 6 piece chicken nugget which was all we ordered. We pull out headed down the road and she said there is 5 nuggets in this box 🤣🤣🤯. Seriously just eat somewhere else. 🥴
This is one of my favorite McDonald's locations because everyone is super friendly here and the 97% of the time my order is correct and I have no issues. The restaurant is always clean, and the staff are just amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dr Pepper, French Fries, Mcdouble, Big Breakfast with Hotcakes, Sausage Mcmuffin with Egg, Mcchicken, Cheeseburger, Sausage Biscuit with Egg
Absolutely horrible service. Placed an order at the kiosk on the inside only one other person eating in there order a fish sandwich, which takes three minutes 15 seconds to cook 15 minutes later my order was brought out. I asked if it would be cold. I was told not to be rude, then asked for a drink carrier and was told it’s only two drinks And rudely handed me a drink. Carrier tasted the fries as soon as I got out, they were cold.
Atmosphere: 3
Food: 1
Service: 1
Slow with no help anywhere in sight, once you get help the people are usually nice though. Dont come here if you expect to wait less than 15-20 minutes.
Atmosphere: 1
Food: 2
Service: 1
It's a McDonald's what else can you say
Atmosphere: 3
Food: 4
Service: 3
Worst drive through/pickup around….my average wait lately is over 30 minutes.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Quick service
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Cheeseburger
Jerseyville will guarantee to get your food wrong 9/10 times....that are absolutely horrible
Atmosphere: 1
Food: 1
Service: 1
Messed up my order, couldn’t get ketchup, couldn’t get a human to even fix the mistake. Long line of people waiting to talk to a worker just to get a refill
Atmosphere: 1
Food: 1
Service: 1
Waited 15 min in drive through and never took orders finally left. And this is definitely not the first. Very poorly ran!
Atmosphere: 2
Food: 3
Service: 1
Always have to wait a long time when picking up orders
Atmosphere: 5
Service: 2
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