Dunkin'
7949 W 79th St, Bridgeview
(708) 458-2143
Recent Reviews
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Not recommended. They don't get the orders right. Coffee that supposed to have hazelnut in it tastes like a regular coffee, Iced Tea Lemonade doesn't taste like an Iced Tea Lemonade, just a black iced tea that should've been green tea lemonade. Sandwich orders are wrong too. Do not order from this Dunkin.
Food: 1
Service: 1
The lady/girl working there right now has a very nasty and rude attitude. If she doesn't like customer service she should work another job but its a displeasure for people who are simply going there for an evening drink or snack to have to deal with that behavior.
Looking at the other comments now I see that this might be one of the worst DD locations in the area and there seems to be other complains about this same girl working evenings and taking her personal issues out on customers.
Atmosphere: 3
Food: 3
Service: 1
Terrible place never come back she make for me wrong coffee i go back to the store and tell her she was completely mad yelling on me grab coffee drop it to the sink spray all over the place
They need to keep up restroom cleaning maintenance
Atmosphere: 1
Lori is helping me all the time in the morning she’s the nicest one there for sure
The employees are mad, and release there anger on the customer. I don’t know who there manager is, but it is obvious that’s who is too blame. I will never come back here. Last time I ordered something from here the server had a horrible attitude. The drink that I ordered from them ended up tasting weird as if someone spat in it. I’m so angry at this place and It would be best for it to be shut down.
Atmosphere: 1
Food: 1
Service: 1
Never come back to this Dunkin again, I got extra charge for asking less Ice in my drink, less ice means more coffee or more milk , they want us to drink our coffee the way they want it
The best in making Coffee. This branch is so good.
Atmosphere: 5
Food: 4
Service: 5
Told them 2 Splenda
They don’t add nothing
We arrived at 9:45pm to get some ice cream. Worker said the lobby was closing soon. Which I totally understand. Got our stuff and was told the lobby is like closed now, which was 9:50pm. I told her we had one coming went outside to get him and the “not so nice worker” locked the door behind us.. very rude employees.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Everytime I go to this location the two girls working evening shift are always so nice and help me out as best they can. I see all these negative reviews and half the time us as customers don’t realize we order things wrong and then get mad when it’s not the correct order. I’ve seen this happen in front of me, which is not the workers fault at that point, it’s your own for not knowing how to order what you want. I think we as customers need to take more accountability because “WE” aren’t always right. Keep doing what you’re doing girls, people arent easy to deal with!
Got my order mostly correct but they keep forgetting to put bacon on the avocado toast when asked 😒
Service: 4
Rude , bad attitude and lousy customer service through the drive through
Service: 1
Pffft no words .I really don’t like the lady working today June 9 550pm drive thru. She’s very disrespectful and needs to be humbled. If I ordered a coffee and said ONLY 4 sugar then I clearly don’t have to say no cream because I said only 4 sugar. Either way I wasn’t mad about it she was. Then has the nerve to yell they should’ve said no cream. Don’t work if you don’t like your job. All of my neighbos we live the block over and don’t even go to this dunkin. Garbage service. Do better.
Really bad service they gossip about customers right in front of their face. Need to be humbled real quick if you’re tired don’t even work quit your job. The coffee isn’t free and is paid for with money so do your job. Garbage service
Service: 1
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