I got a family bundle and two honey mustard wraps as well. It was a big order, but the crew was so nice about it and made sure my order was perfect. The fries and onion rings were hot and it was an overall good experience. I recommend.
Not organize or ruin correctly. Very ghetto n unprofessional
Atmosphere: 1
Food: 1
Service: 1
Corie Dunstan
Way better than McDonald's on rt 50. In food and customer. The one in Bourbonnais anyway.
Atmosphere: 3
Food: 3
Service: 3
Michael Allison
I stopped in to pick up some lunch. The server was friendly. The wsitvtime wasn't long. The order was correct, and the food was good. It was a nice lunch
Atmosphere: 4
Food: 4
Service: 4
Jewell Davis
Today I was in the drive-through I placed an order and at the menu I was told to stop at the back window and to not pass the back window so I thought I would be paying at the back window. I sat there for a couple of minutes, then proceeded to the next window at which then a black guy with dreads who claimed he was the manager told me that it was their wait window and that was their new procedure. I asked him how am I to know to pull forward when my order is ready and why was I told I was paying at the back window? He was very rude aggressive, and tried to tell me he did not have to accept my payment. This location has always been unprofessional, and they hire the lowest of the Lows These are the type of workers that give Kankakee a bad rep Burger King in Kankakee has to do better and hire more professional people don’t tell me to do something just to avoid real drive times please stop talking to customers like they’re doing us a favor when we’re spending our money on burgers that are already expensive.
Atmosphere: 1
Food: 3
Service: 1
Greg Davidson
It's a little hood. But my food has been fresh the past 2 times I've gone in a month.
Wheelchair accessibility: Very wheelchair accessible.
Atmosphere: 4
Food: 4
Service: 5
Desiree hines
The manager was a short black lady with braids she was very rude very aggressive attitude problem then on top of that was not professional was not courteous was not polite and it show that she had no customer service skills at all this Burger King is decent but it's the staff that has attitude so I don't know if they're underpaid or what but they need to have sensitive training because they really need it
Missy Novelli
It's always a 20 minute wait no matter what you order, the staff are very rude and unpleasant. Whoever owns this chain simply doesn't not give a flying f. About the customers or the staff.
Atmosphere: 1
Food: 1
Service: 1
Angel Guzman
Got here at 10:15 saying they closed & clean the grill , the store closes at 11pm , I would understand if it was 10:40 or later but , why are the employees that lazy they rather close up early so they won’t have to work , just go to Bradley Burger King don’t waste your time eating here.
We had the Wednesday whoppers & they were pretty good
Atmosphere: 4
Food: 4
Service: 4
April Nicole Yurtsever
Food cold nasty customer service spent $20.00 an not even a napkin had none in the building people rude an fighting behind on the counter over who's going to make the food. Very nasty food. U deserve a zero star....
Atmosphere: 1
Food: 1
Service: 1
Incog Nito
Whopper sandwich...onion rings...drink, and good customer service....Thank you!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Whopper Patty
Nico Jefferson
Horrible service over there‼️ Only paid them a visit twice this year and both times received very bad service. Yesterday around 4pm I had to wait well over 10 minutes for 1 chicken wrap, they gave me the wrong sauce and the chicken was hard as a brick. After the wait I decided to just get a refund because I was pressed for time, it was going on 15 minutes, I got to the window and they literally said they forgot to hand me my food! It's one thing to be overwhelmed and busy....
I was the only car present the entire time‼️
Atmosphere: 1
Food: 1
Service: 1
Jimmy Lee Bynum JR
Respectable people and always greeted with a big smile! ?
I got a family bundle and two honey mustard wraps as well. It was a big order, but the crew was so nice about it and made sure my order was perfect. The fries and onion rings were hot and it was an overall good experience. I recommend.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Classic Wrap Spicy Wrap Honey Mustard Wrap
Great staff! Hot food! Super clean!
Atmosphere: 5
Food: 5
Service: 5
Not organize or ruin correctly. Very ghetto n unprofessional
Atmosphere: 1
Food: 1
Service: 1
Way better than McDonald's on rt 50. In food and customer. The one in Bourbonnais anyway.
Atmosphere: 3
Food: 3
Service: 3
I stopped in to pick up some lunch. The server was friendly. The wsitvtime wasn't long. The order was correct, and the food was good. It was a nice lunch
Atmosphere: 4
Food: 4
Service: 4
Today I was in the drive-through I placed an order and at the menu I was told to stop at the back window and to not pass the back window so I thought I would be paying at the back window. I sat there for a couple of minutes, then proceeded to the next window at which then a black guy with dreads who claimed he was the manager told me that it was their wait window and that was their new procedure. I asked him how am I to know to pull forward when my order is ready and why was I told I was paying at the back window? He was very rude aggressive, and tried to tell me he did not have to accept my payment. This location has always been unprofessional, and they hire the lowest of the Lows These are the type of workers that give Kankakee a bad rep Burger King in Kankakee has to do better and hire more professional people don’t tell me to do something just to avoid real drive times please stop talking to customers like they’re doing us a favor when we’re spending our money on burgers that are already expensive.
Atmosphere: 1
Food: 3
Service: 1
It's a little hood. But my food has been fresh the past 2 times I've gone in a month.
Wheelchair accessibility: Very wheelchair accessible.
Atmosphere: 4
Food: 4
Service: 5
The manager was a short black lady with braids she was very rude very aggressive attitude problem then on top of that was not professional was not courteous was not polite and it show that she had no customer service skills at all this Burger King is decent but it's the staff that has attitude so I don't know if they're underpaid or what but they need to have sensitive training because they really need it
It's always a 20 minute wait no matter what you order, the staff are very rude and unpleasant. Whoever owns this chain simply doesn't not give a flying f. About the customers or the staff.
Atmosphere: 1
Food: 1
Service: 1
Got here at 10:15 saying they closed & clean the grill , the store closes at 11pm , I would understand if it was 10:40 or later but , why are the employees that lazy they rather close up early so they won’t have to work , just go to Bradley Burger King don’t waste your time eating here.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Cheeseburger
Restaurantji Recommends
We had the Wednesday whoppers & they were pretty good
Atmosphere: 4
Food: 4
Service: 4
Food cold nasty customer service spent $20.00 an not even a napkin had none in the building people rude an fighting behind on the counter over who's going to make the food. Very nasty food. U deserve a zero star....
Atmosphere: 1
Food: 1
Service: 1
Whopper sandwich...onion rings...drink, and good customer service....Thank you!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Whopper Patty
Horrible service over there‼️ Only paid them a visit twice this year and both times received very bad service. Yesterday around 4pm I had to wait well over 10 minutes for 1 chicken wrap, they gave me the wrong sauce and the chicken was hard as a brick. After the wait I decided to just get a refund because I was pressed for time, it was going on 15 minutes, I got to the window and they literally said they forgot to hand me my food! It's one thing to be overwhelmed and busy....
I was the only car present the entire time‼️
Atmosphere: 1
Food: 1
Service: 1
Respectable people and always greeted with a big smile! ?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Flame Grilled Beef
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