I ordered a mint chocolate blizzard with fudge and cookie dough. I did this at the Manteno one n it was amazing so I wanted it again. I even double checked with them even though I know you can add whatever you want to your blizzard my friend literally gets a different combo blizzard all the time (including this time n his was correct). They told us it was fine and we can add anything we want. I get it home, the ice cream is brown like regular cookie dough. Tasted it. No mint. I can't find any fudge either. I'll still to the Manteno one I guess. Seems like every place in this town has just gone to shit lately.
Kelly Frey
SLOW SERVICE. The staff were to busy playin around with each other!!!
Atmosphere: 3
Food: 4
Service: 3
Amanda Cora Walker
Store Associate was outside sitting down talking to her peers. Did not ask if I wanted to be served.
Atmosphere: 1
Food: 1
Service: 1
Michael Luhrsen
Always order blizzards here, and it's a 50/50 shot if it ever gets mixed all the way through. Most of the oreo is all on top and just vanilla on the bottom half.
Atmosphere: 4
Food: 3
Service: 1
Melissa Haley
I went this morning to get 2 Ice cream cakes. Horrible service I initially asked for a oreo cake a woman who seemed to be a manager snapped that they didn't have any oreo cakes. I responded okay well I need two cakes I was then asked well what kind do you you want. I said can I have two of the birthday decorated ones she said the plain ones not knowing what she meant I said yes please. Then she asked me what size I asked what they had she said 8 or 10 I said how about 2 10s she said no I have a 8 and a 10. There was zero customer service zero guidance and zero smile I spent 70 dollars on two plain cakes. I said nothing more because I felt like an inconvenience to the employees. The cake quality is always A 1 but this experience makes me think maybe next time I should go somewhere else.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Standard Celebration Cake - 10
Andrea S.
After a late night DQ run I noticed there was a HAIR in my blizzard! I will never eat DQ again!
Let me tell you about THIS parlor! Not only is the team the friendliest groups of smiles put together but they make that little space feel like i just pulled up to the club to meet up with my besties!! Talk about NEIGHBORHOOD! S/O to the manager. They make my ice cream THICK & FULL! & the suggestions were top tier. I cant wait to see the next new flavors!! See yall soon Team DQ! Sending as much love & light that this was made with; Xoxoxo!!
If I could give this location 10 stars, I would!! They saved the day for us. We ordered a cake at the DQ on Maple Street and they "lost our slip" and made no effort to make it right. In the parking lot of the Maple location, we called here and asked if they could make a cake very quickly for us to pick up 10 minutes later. They were incredibly kind and had the cake ready by the time we got there. The writing is neat and pretty, and the cashier was very sympathetic to our situation and made sure we felt taken care of. Would highly recommend exclusively doing business with this location. We will be back!
Generation ROR
It’s hit or miss with this location and I’m sooo tired with the staff under serving when I PAY for extras! If I pay you extra money for extras how do I end up with less in my blizzard that a normal blizzard. Driving across town next time I want DQ. Kankakee DQ just frustrates me
I ordered a mint chocolate blizzard with fudge and cookie dough. I did this at the Manteno one n it was amazing so I wanted it again. I even double checked with them even though I know you can add whatever you want to your blizzard
my friend literally gets a different combo blizzard all the time (including this time n his was correct). They told us it was fine and we can add anything we want. I get it home, the ice cream is brown like regular cookie dough. Tasted it. No mint. I can't find any fudge either. I'll still to the Manteno one I guess. Seems like every place in this town has just gone to shit lately.
SLOW SERVICE. The staff were to busy playin around with each other!!!
Atmosphere: 3
Food: 4
Service: 3
Store Associate was outside sitting down talking to her peers. Did not ask if I wanted to be served.
Atmosphere: 1
Food: 1
Service: 1
Always order blizzards here, and it's a 50/50 shot if it ever gets mixed all the way through. Most of the oreo is all on top and just vanilla on the bottom half.
Atmosphere: 4
Food: 3
Service: 1
I went this morning to get 2 Ice cream cakes. Horrible service I initially asked for a oreo cake a woman who seemed to be a manager snapped that they didn't have any oreo cakes. I responded okay well I need two cakes I was then asked well what kind do you you want. I said can I have two of the birthday decorated ones she said the plain ones not knowing what she meant I said yes please. Then she asked me what size I asked what they had she said 8 or 10 I said how about 2 10s she said no I have a 8 and a 10. There was zero customer service zero guidance and zero smile I spent 70 dollars on two plain cakes. I said nothing more because I felt like an inconvenience to the employees. The cake quality is always A 1 but this experience makes me think maybe next time I should go somewhere else.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Standard Celebration Cake - 10
After a late night DQ run I noticed there was a HAIR in my blizzard! I will never eat DQ again!
Atmosphere: 3
Food: 1
Service: 3
Very quick, very nice, cones where a little small. Everything else was great.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Ice Cream Cone
Love ice cream
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blizzard
Let me tell you about THIS parlor! Not only is the team the friendliest groups of smiles put together but they make that little space feel like i just pulled up to the club to meet up with my besties!! Talk about NEIGHBORHOOD! S/O to the manager. They make my ice cream THICK & FULL! & the suggestions were top tier. I cant wait to see the next new flavors!! See yall soon Team DQ! Sending as much love & light that this was made with; Xoxoxo!!
Atmosphere: 5
Food: 5
Service: 5
I tried the new heath sundae, it was
Food: 4
Restaurantji Recommends
Pricey but worth
Atmosphere: 5
Food: 5
Service: 5
If I could give this location 10 stars, I would!! They saved the day for us. We ordered a cake at the DQ on Maple Street and they "lost our slip" and made no effort to make it right. In the parking lot of the Maple location, we called here and asked if they could make a cake very quickly for us to pick up 10 minutes later. They were incredibly kind and had the cake ready by the time we got there. The writing is neat and pretty, and the cashier was very sympathetic to our situation and made sure we felt taken care of. Would highly recommend exclusively doing business with this location. We will be back!
It’s hit or miss with this location and I’m sooo tired with the staff under serving when I PAY for extras! If I pay you extra money for extras how do I end up with less in my blizzard that a normal blizzard. Driving across town next time I want DQ. Kankakee DQ just frustrates me
Always very yummy, what more can I say?
LOVE THIS PLACE!
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