Dunkin'

174 W Court St, Kankakee
(815) 802-9969

Recent Reviews

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Ruth Thurston

I stood at the counter for 5 minutes while employees walked by and never acknowledged me. Finally an employee comes to take my order and by her tone was not thrilled to be working. I ordered 2 Peppermint Mocha Coffees hot BUT they hand me 2 ICED peppermint mochas. I let them know it was wrong and they remade the drinks luckily. Other customers came back in with order errors. Someone needs to work with the employees on customer service as no one should have to stand there with no acknowledgment. I’ll go to another location even though further away.

Atmosphere: 3

Food: 3

Service: 1

Mike Bossert

Missed part of my order

Atmosphere: 2

Food: 3

Service: 1

B Beitler

Great employees

Atmosphere: 4

Food: 5

Service: 4

Donna Sutera

Every time I go to this dunkin' donuts I do receive a decent iced coffee, although the staff is very unfriendly and never smile, I always tip a dollar to try to boost their morale, butt it never seems to make a difference,,

Atmosphere: 2

Food: 1

Service: 3

Brian Christian

It's just dunkin

Atmosphere: 3

Food: 2

Service: 3

Recommended dishes: Croissant

Lauren Findlay

Always horrible service. Can't get through the drive thru under 20minutes usually. I always have to ask for my donuts and 90% of the time they then reply that they don't have any. Sandwiches are always messed up or burnt. Most of the time the coffee tastes burnt and made differently every single time. Put in a complaint and you never get anything back. Can't call the store because no one answers or that the number was not in service.

Atmosphere: 1

Food: 2

Service: 1

Muzic Boy

Great coffee ☕️, and breakfast sandwiches

Atmosphere: 4

Food: 4

Service: 4

Michelle Wagner

The manager Ashley was not courteous, staff was walking around like they were in a daze. Stood in line for over 10 minutes for a coffee. Would recommend driving a little further and going to another Dunkin.

Atmosphere: 2

Food: 4

Service: 1

Recommended dishes: Original Blend

Amanda Cora Walker

Clean and presentable

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wake-Up Wrap - Sausage Egg and Cheese, Iced Macchiato, Dunkin' Refreshers, Strawberry, Grilled Cheese Melt, Maple Sugar Bacon Breakfast Sandwich, Dunkin' Lemonade Refreshers, Iced Latte

Eloisa Martínez

Slow service the rest is so so

Atmosphere: 4

Food: 4

Service: 4

B H

I just asked for a decaf macchiato with oat milk and bagel bites. I understand it’s kinda specific, but it’s from dietary restrictions. She gave me a regular latte and ice cold bagel bites with a bad attitude. I’ll be waking up earlier and going elsewhere from now on

Atmosphere: 3

Food: 1

Service: 1

Pastor Az. Coffee

I had a egg sausage English muffin and 4 vanilla long John's that were Amazing I can never find them with Out the stuff inside but they had them so HAPPY THEY DID

Dietary restrictions: No chezz please

Atmosphere: 3

Food: 4

Service: 4

Woozie Baby

I’m given you guys 1 star for service is because you have 5 customers waiting for there order. Then we had to play is it yours game. But over all your team is doing great and thanks

Atmosphere: 5

Food: 4

Service: 1

John Brammer

Coffee great breakfast food not so good, food reminds me of microwave food if that's what it is it should be a lot cheaper

Atmosphere: 5

Food: 1

Service: 5

Corie Dunstan

Love the Boston Creme donut

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