McDonald's

1030 N 5th Ave, Kankakee
(815) 939-0004

Recent Reviews

mister herbie

Excellent service! Friendly staff! And my two fish sandwiches were fresh and juicy (instead of being spongy and old). Thx a lot!

Atmosphere: 5

Food: 5

Service: 5

James Stolte

Just tell me thanks just once for spending my money in your overpriced toilet of a restaurant.

Atmosphere: 1

Food: 3

Service: 1

Josh

This McDonald's make up their own hours so it's hit or miss if you waste your time and gas

Jackie Unger

Love their French

Atmosphere: 5

Food: 5

Service: 5

Roberto Anaya II

Their receipt machine being broken on the second window makes them getting orders efficiently and correctly extremely difficult and every time in order to get my order fast, I've had to get a receipt at the first window and give it to them. They also didn't bother mixing in the Oreo bits in my Shamrock McFlurry and just gave it to me with the Oreo bits piled on top. It's a shame that this McDonald's is the closest one to my house else I would never come here again.

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Mcflurry with Oreo Cookies

Cassandra Johnson

Always some machine don't work

Aviana Lozano

Haven’t dined inside but everytime I go pickup food to go they are outstanding food is always hot and drive thru is quick . Never had a problem shout out to everyone making it possible.

Food: 5

Service: 5

Recommended dishes: Mcmuffin

Michael Allison

Stopped in to pick up some lunchThe service was good. The wait was short and the food was

Atmosphere: 4

Food: 4

Service: 4

Sarah Quick

Got pancakes and sausage there was a hair on the sausage no butter no syrup no silverware. Clearly can't eat any of it.

Atmosphere: 1

Food: 2

Service: 2

Christine W

Ordered coffee there in the afternoon and was told they don't make coffee in the afternoon because not many people order it. One other time in the morning noticed thru the drive thru window the clerk filling my coffee order from the decaf pot. She denied. Poor customer service.

Atmosphere: 2

Food: 2

Service: 1

Mark B

Never again... Apparently they don't make their egg McMuffin's

Food: 1

2mrgriff

Fries ALWAYS cold and burgers were SALTY, that's not good if you have high blood

Atmosphere: 5

Food: 3

Service: 4

David Olson

On 11/24/2023 I placed a mobile order to pick up myself inside the restaurant. The bags were handed to me after about a 15 minute wait. They were sealed as if it was an Uber Eats order, which led me to not checking the bags before I left. I got to my brother's home And my order was completely messed up. Now while I was waiting I heard the crew talking about my order. Sure there was an odd request but one that is quite simple (asking for a sausage McMuffin no egg). The crew found this hilarious apparently. So funny in fact that sandwich and other items never made it to my bag. Now since I live over an hour from this mcDonald's I emailed corporate customer service twice. They finally responded saying that the local franchise was made aware of the issue and handle it from there. I've sent another email to corporate and still over a week later I haven't heard from this local franchise or gotten an apology or my money back.

Atmosphere: 1

Food: 1

Service: 1

Sue R.

i have been a customer there for a year, or so , cant believe how some of them treat their customers, wow, i go to the one on 5th ave in kanakee ill, the management stay on their phones, or carry on a conversation u can here them in the lobby, they have one over sized manager that is very controlling an kinda snippy, i have noticed one of the workers tell her off from time to time but she deserves it, i have noticed that the grill people do bust their butts over there and the register person in the morning is the only nice one, i have talked to her and asked what happened with her leg and she explained it to me, she works in alot of pain and can barely walk , the high up person that goes there refuses to let her sit when she is in pain even when she has a note from the doctor , the over sized manager and the higher manager from downers grove treat her like with disrespect,

Caleb Martin

Stood at the counter waiting to order for too long because it seems like they're trying to push everyone to order from the kiosks. Not a fan.

Atmosphere: 3

Food: 3

Service: 2

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