This review is for a mister @BrianTrostle who believes he is a mister Gordon Ramsay. You are such a Pompous loser who thinks his reviews matter. If you did not enjoy your experience at a restaurant then never come back. Why do you think the whole world cares about someone's review when they are not even a professional food critic let alone chef. Mister Brian please go back to you vanilla bland 9-5 and stop leaving bible scripture length reviews on humble restaurants.
Atmosphere: 5
Food: 5
Service: 5
Brian Trostle
- Deep Dish Needs Thorough Bake, and Other Concerns -
Service: I'm somewhat new to the Lake Bluff area, so perhaps my relative displeasure at the service-oriented aspects of this restaurant is consequent to that lack of local familiarity, but I did not enjoy the in-person pick up experience, nor food at this Donati's.
Previously, I have enjoyed dining in and ordering out from other local pizzerias but had yet to give Donati's a try. While picking up my order from the dimly lit counter, staff seemed to exhibit what I presume to be a sense of relative dread at having to speak to me and receive cash payment. The bills I paid with were thoroughly checked with a detection / felt pen, including the cash tip. Staff at the counter proceeded to gather my order and have other staff accompany them with the order, back turned to the counter.
Now, nominal pleasantries were exchanged and I wasn't harangued, but an undercurrent of distrust and general displeasure was evident even to a simpleton like me. I do realize that I may have looked disheveled after a long day following an early start, and that the poor lighting may have played a correlationally negative part in how I believe that perception was received, but I was a paying customer who attempted to offer courtesy and gratuity for hard work and good food. I received suspicion and food.
Food: The deep dish was prepared and cut in the exact manner I had requested. It was tidily placed in a secure carrier box. Vexingly, the outside of the pizza had been thoroughly reheated, and I say reheated because there were elements such as cheese that still had not yet melted in the bottom layer of the pizza! The sauce as well as the exterior, by contrast, were somewhat puzzlingly completely cooked. The dough was light, yet supple enough to provide good crunch along the edge. The sauce, while favoring perhaps too sharp a salinity to complement the sweetness of the tomato, which tasted in keeping with most traditional deep dish sauces, proved sufficient to match the crust. However, that bottom layer contained a few marble-sized pockets of cold, unmelted, shredded/pre-shredded cheese that decidedly detracted from what was otherwise a fair deep dish. It could have been delicious, but the undercooked elements cannot be overlooked.
I appreciate that the order was correctly completed in a timely fashion, but I was disappointed in the preparation quality of a central element of the dish.
I will not order from Donati's in the future. Thank you.
Atmosphere: 1
Food: 2
Service: 1
Barbara Blanke
Great food, friendly staff, and on time delivery.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage
James Dickerson (Lord James)
Pizza was awesome the service was good. The young lady there was by herself at the bar and running tables in the dinning room. So a server would have made it better.
Atmosphere: 4
Food: 5
Service: 4
Erica Saviano
We regularly order from Donati’s at the early education center I work at for lunches and staff meetings and food is always fantastic. But, the customer service is even better… recently we had and a issue with our food vendor and we need it 20 pizzas delivered to the school as soon as possible… Donati’s stopped everything and got us the pizza as soon as possible, the timeliness, the willing to work with us, and wonderful customer service will keep us coming back time and time again! I highly recommend Donati’s rather it’s for lunch or dinner, a family party, staff meeting, etc…. You will not be disappointed!
Atmosphere: 5
Food: 5
Service: 5
The Wolf
It was a really good personal pizza .very flavorful sauce nice crust ...fair price .a little more well done would have been nice ...8.9Salad was very good also best salad I have ever got on doordash...
Atmosphere: 5
Food: 5
Service: 5
Ruben Villegas
Far and away the best Detroit style pizza in Illinois! They know exactly what they're doing and the consistency is top notch. Haven't had a bad pie there in the 5 years I've been going. Don't miss out! Get it well done!
Atmosphere: 5
Food: 5
Service: 5
Jack Noyes
Always an awesome dining experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sub, Wings, Chicken Ranch Sandwiches
Aisea Taukave
Friendly and delicious service and Pizza! This is a happy Californian so I took good care of my waiter!
Atmosphere: 5
Food: 5
Service: 5
Matthew Menke
Good food, and quick service. The physical restaurant was neat with how it was 3 in one. Seemed a little pricey but, was
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Build Your Own Detroit Pizza, Thin Crust
The sandwiches and wings are delicious in this place, the atmosphere is super calm, you can enjoy sports in an excellent way ? ? The only thing that seemed a little strange to me was a blonde lady sitting in the bar area, without shoes and with her feet on the bench, almost lying down and giving the place a bit of a bad look. The waitress was a little rude or stressed, I don't know, but there weren't so many people that she was in a bad mood. In general the food and the place were good, just those 2 observations
Atmosphere: 3
Food: 5
Service: 3
Malley Gasczak
Delicious paninis. Take out was easy, bartenders were accommodating.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Panino
Trei Bell
Wait times are crazy. If you do carry out, be expected to wait an extra 15 minutes when you get there.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Build Your Own Detroit Pizza
L Herbert
Went twice in 4 days while there for Bootcamp Graduation. Had Detroit style pizza and salad. Both were delicious. I'm back home in Georgia now craving it.
This review is for a mister @BrianTrostle who believes he is a mister Gordon Ramsay. You are such a Pompous loser who thinks his reviews matter. If you did not enjoy your experience at a restaurant then never come back. Why do you think the whole world cares about someone's review when they are not even a professional food critic let alone chef. Mister Brian please go back to you vanilla bland 9-5 and stop leaving bible scripture length reviews on humble restaurants.
Atmosphere: 5
Food: 5
Service: 5
- Deep Dish Needs Thorough Bake, and Other Concerns -
Service: I'm somewhat new to the Lake Bluff area, so perhaps my relative displeasure at the service-oriented aspects of this restaurant is consequent to that lack of local familiarity, but I did not enjoy the in-person pick up experience, nor food at this Donati's.
Previously, I have enjoyed dining in and ordering out from other local pizzerias but had yet to give Donati's a try. While picking up my order from the dimly lit counter, staff seemed to exhibit what I presume to be a sense of relative dread at having to speak to me and receive cash payment. The bills I paid with were thoroughly checked with a detection / felt pen, including the cash tip. Staff at the counter proceeded to gather my order and have other staff accompany them with the order, back turned to the counter.
Now, nominal pleasantries were exchanged and I wasn't harangued, but an undercurrent of distrust and general displeasure was evident even to a simpleton like me. I do realize that I may have looked disheveled after a long day following an early start, and that the poor lighting may have played a correlationally negative part in how I believe that perception was received, but I was a paying customer who attempted to offer courtesy and gratuity for hard work and good food. I received suspicion and food.
Food: The deep dish was prepared and cut in the exact manner I had requested. It was tidily placed in a secure carrier box. Vexingly, the outside of the pizza had been thoroughly reheated, and I say reheated because there were elements such as cheese that still had not yet melted in the bottom layer of the pizza! The sauce as well as the exterior, by contrast, were somewhat puzzlingly completely cooked. The dough was light, yet supple enough to provide good crunch along the edge. The sauce, while favoring perhaps too sharp a salinity to complement the sweetness of the tomato, which tasted in keeping with most traditional deep dish sauces, proved sufficient to match the crust. However, that bottom layer contained a few marble-sized pockets of cold, unmelted, shredded/pre-shredded cheese that decidedly detracted from what was otherwise a fair deep dish. It could have been delicious, but the undercooked elements cannot be overlooked.
I appreciate that the order was correctly completed in a timely fashion, but I was disappointed in the preparation quality of a central element of the dish.
I will not order from Donati's in the future. Thank you.
Atmosphere: 1
Food: 2
Service: 1
Great food, friendly staff, and on time delivery.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage
Pizza was awesome the service was good. The young lady there was by herself at the bar and running tables in the dinning room. So a server would have made it better.
Atmosphere: 4
Food: 5
Service: 4
We regularly order from Donati’s at the early education center I work at for lunches and staff meetings and food is always fantastic. But, the customer service is even better… recently we had and a issue with our food vendor and we need it 20 pizzas delivered to the school as soon as possible… Donati’s stopped everything and got us the pizza as soon as possible, the timeliness, the willing to work with us, and wonderful customer service will keep us coming back time and time again! I highly recommend Donati’s rather it’s for lunch or dinner, a family party, staff meeting, etc…. You will not be disappointed!
Atmosphere: 5
Food: 5
Service: 5
It was a really good personal pizza .very flavorful sauce nice crust ...fair price .a little more well done would have been nice ...8.9Salad was very good also best salad I have ever got on doordash...
Atmosphere: 5
Food: 5
Service: 5
Far and away the best Detroit style pizza in Illinois! They know exactly what they're doing and the consistency is top notch. Haven't had a bad pie there in the 5 years I've been going. Don't miss out! Get it well done!
Atmosphere: 5
Food: 5
Service: 5
Always an awesome dining experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sub, Wings, Chicken Ranch Sandwiches
Friendly and delicious service and Pizza! This is a happy Californian so I took good care of my waiter!
Atmosphere: 5
Food: 5
Service: 5
Good food, and quick service. The physical restaurant was neat with how it was 3 in one. Seemed a little pricey but, was
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Build Your Own Detroit Pizza, Thin Crust
Restaurantji Recommends
The sandwiches and wings are delicious in this place, the atmosphere is super calm, you can enjoy sports in an excellent way ? ?
The only thing that seemed a little strange to me was a blonde lady sitting in the bar area, without shoes and with her feet on the bench, almost lying down and giving the place a bit of a bad look.
The waitress was a little rude or stressed, I don't know, but there weren't so many people that she was in a bad mood.
In general the food and the place were good, just those 2 observations
Atmosphere: 3
Food: 5
Service: 3
Delicious paninis. Take out was easy, bartenders were accommodating.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Panino
Wait times are crazy. If you do carry out, be expected to wait an extra 15 minutes when you get there.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Build Your Own Detroit Pizza
Went twice in 4 days while there for Bootcamp Graduation. Had Detroit style pizza and salad. Both were delicious. I'm back home in Georgia now craving it.
Atmosphere: 5
Food: 5
Service: 5
Very good pizza and wings
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Loading...