Cashier kept coughing and hacking into her hand behind the counter.
Atmosphere: 1
Service: 1
Ollie
Our company frequently orders from this Jimmy John's location due to its proximity to our office. Unfortunately, my team recently encountered a poor experience. Not all items from our order arrived, and when we politely called to address the issue, both employees we spoke with—including the manager—were unwilling to deliver the missing food. The manager was unable to provide the corporate contact number and interrupted me on the phone. The employee who said he packed and delivered our order, impolitely insisted everything was included. We simply wanted to eat lunch during a meeting, not to deal with accusations. Disappointing service for loyal business customers. Was also told we would hear from the location after this experience, and have yet to hear from them.
Service: 1
Candace Polster
Ordered a tuna sandwich. Forgot the tuna. Bread with lettuce and mayo sandwich. Gee thanks.
Atmosphere: 1
Food: 1
Service: 1
Patrick MacDonald
They use Uber Eats as a third party vendor then when the driver marks the food delivered but it clearly isn't...they refuse to pick up the phone multiple times. 0/10 experience, I can't wait for the chargeback.
Atmosphere: 1
Food: 1
Service: 1
Andrea A
I always place orders here for my lunch and its always been great!
Atmosphere: 5
Food: 5
Service: 5
jared meyerson
They never answer their phone and they constantly get orders wrong. I found a hair in my Turkey Tom and they did not help or offer to make a new one.
Malley Gasczak
Never answers their phones when the two women are up front taking orders. We had to go in and order which was very inconvenient for us. We asked why they don’t answer the phone and they claimed the phone was broke and doesn’t ring. Horrible service. Don’t go here.
Atmosphere: 1
Food: 3
Service: 1
Ahmadnoor Ibrahim
Proud crew here. I have to commend this stores staff for the most efficient, classiest, comfortable experience. Thank you!
Atmosphere: 5
Food: 5
Service: 5
P G
An excellent Jimmy John's. We prefer this store to the Lake Forest store as the bread and meats seem fresher. Excellent and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Chris Devon
When I walked in tonight I felt rushed was on the phone and was immediately interupted by a worker had no friendliness at all and the subs we received were made wrong. Will not return
I had a very bad experience I was in a hurry. Apparently the computers are very slow. Since I ordered my order. And he still didn't pay for the order. When I already had the food. Ready and I was still waiting for them to give me my total for my order so I could pay. They have very slow computers. If they could serve one faster it would be better service
Atmosphere: 4
Food: 5
Service: 1
Brayden Harden
I’ve eaten Jimmy John’s for years and it’s always great. Yesterday I got a #14 and I have never been sicker in my life, I’m not sure what ingredients could be bad or something else but be warned customers.
Atmosphere: 5
Food: 1
Service: 5
Allen Vermeulen
Quick in and quick out! Place was pretty busy too. Team jumped on it and had the sammiches done before the transaction was complete.
Atmosphere: 5
Food: 4
Service: 5
Norma Lara Rodriguez
Loved the experience thank you Ryan for being so attentive with your
Cashier kept coughing and hacking into her hand behind the counter.
Atmosphere: 1
Service: 1
Our company frequently orders from this Jimmy John's location due to its proximity to our office. Unfortunately, my team recently encountered a poor experience. Not all items from our order arrived, and when we politely called to address the issue, both employees we spoke with—including the manager—were unwilling to deliver the missing food. The manager was unable to provide the corporate contact number and interrupted me on the phone. The employee who said he packed and delivered our order, impolitely insisted everything was included. We simply wanted to eat lunch during a meeting, not to deal with accusations. Disappointing service for loyal business customers. Was also told we would hear from the location after this experience, and have yet to hear from them.
Service: 1
Ordered a tuna sandwich. Forgot the tuna. Bread with lettuce and mayo sandwich. Gee thanks.
Atmosphere: 1
Food: 1
Service: 1
They use Uber Eats as a third party vendor then when the driver marks the food delivered but it clearly isn't...they refuse to pick up the phone multiple times. 0/10 experience, I can't wait for the chargeback.
Atmosphere: 1
Food: 1
Service: 1
I always place orders here for my lunch and its always been great!
Atmosphere: 5
Food: 5
Service: 5
They never answer their phone and they constantly get orders wrong. I found a hair in my Turkey Tom and they did not help or offer to make a new one.
Never answers their phones when the two women are up front taking orders. We had to go in and order which was very inconvenient for us. We asked why they don’t answer the phone and they claimed the phone was broke and doesn’t ring. Horrible service. Don’t go here.
Atmosphere: 1
Food: 3
Service: 1
Proud crew here. I have to commend this stores staff for the most efficient, classiest, comfortable experience. Thank you!
Atmosphere: 5
Food: 5
Service: 5
An excellent Jimmy John's. We prefer this store to the Lake Forest store as the bread and meats seem fresher. Excellent and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
When I walked in tonight I felt rushed was on the phone and was immediately interupted by a worker had no friendliness at all and the subs we received were made wrong. Will not return
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
I had a very bad experience I was in a hurry. Apparently the computers are very slow. Since I ordered my order. And he still didn't pay for the order. When I already had the food. Ready and I was still waiting for them to give me my total for my order so I could pay. They have very slow computers. If they could serve one faster it would be better service
Atmosphere: 4
Food: 5
Service: 1
I’ve eaten Jimmy John’s for years and it’s always great. Yesterday I got a #14 and I have never been sicker in my life, I’m not sure what ingredients could be bad or something else but be warned customers.
Atmosphere: 5
Food: 1
Service: 5
Quick in and quick out! Place was pretty busy too. Team jumped on it and had the sammiches done before the transaction was complete.
Atmosphere: 5
Food: 4
Service: 5
Loved the experience thank you Ryan for being so attentive with your
Atmosphere: 5
Food: 5
Service: 5
Cozy cafe, warm lattes.
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