Ordered Takeout on 4/6/24. Luckily, I checked my order when picking up. I ordered 28 piece bone-in Chicken Wings and Cheesy Fries. Instead I got boneless wings and NO fries. After waiting 15 minutes I received PLAIN fries, no cheese and no onions or bacon. Plain fries are $6.00, Cheesy Fries are $12.00. After another 15 minute wait, my Cheesy Fries finally arrived. The bar maid had obvious lack of attention to detail and was unapologetic. She could screw up a one car funeral.
Sticky Sweet
Don't waste your time coming here. The service is the worst. I went here a few weeks ago to dine in and order a sandwich. The waitress told me that the sandwich wouldn't come with any fries since they ran out of fries. I asked if they could make some more, and then she said that they were entirely out of the ingredient. Kinda weird to be out of a main food item so early in the day but whatever, I just ended up ordering a pizza to go.While I was waiting for my pizza, another customer came in who I would assume was a friend of the waitress. They gossip for 10 minutes, then the waitress ask her friend if she would like something to eat. The waitress then asked if she would want an order of fries and that she would make a fresh order too. Funny, I thought they were all out of fries? I guess they just received a new shipment in those 20 minutes since I ordered. I finally got my pizza and got no words from the waitress.This was the second and last time I went here. The wait staff is the worst. If you aren't a local or someone they know, they just ignore you. They just hang around the kitchen and are on their phones. The kitchen staff on the other hand seem fine. It's a shame the service is so bad since their food is good but there's other places out there with good pizza and good staff.
Atmosphere: 1
Food: 2
Service: 1
Ken Ramsey
Delicious Detroit pizza. Friendly staff, clean modern restaurant. Definitely coming back.
Atmosphere: 5
Food: 5
Service: 5
James D.
I'm trying to be nice when I write this but we had a truly terrible dining experience at Pucks Pub last night... I'll list all the issues out but it was bad and I don't think I could ever return - floor was filthy - out of tater tot's and gave us stale chips without a heads up. When I asked for tots, was told they are out - brought us wrong burger - correct burgers were almost inedible they were so salty - bill was incorrect and had to be corrected - we each got a different menu - server couldn't describe what kind of bread one of the sandwiches was served on Don't walk away from this place, turn around and RUN. Not worth your time or hard earned money
Mystiq Dew
The atmosphere is nice and food is
Atmosphere: 4
Food: 4
Service: 4
Ann Sabfas
Wings were alright. Our 3 orders of small wings totaled to $50+. They did not have several of the items listed on their website. They did not have fries? Or any sides besides chips. Which was a big disappointment. The bone in wings were pretty good (we got Buffalo and lemon pepper rub), the boneless wings (bourbon BBQ) were not breaded and disappointing.The waitress said they were mid menu change but I’m not sure how that would affect having basic sides…Overall, I don’t think I’d go back.Update: we went to the McDonalds down the street to get fries
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Wings
Sharkgames 16
Ordered a hour and 30 minutes in advance and never received food.
Atmosphere: 1
Food: 1
Service: 1
William P.
My family and I went here Friday night for dinner. The service was fantastic. It is extremely difficult to find a server/bartender who is great with kids. We had Meg as our server/bartender tonight and she was amazing! She clearly loves what she is doing. Our kids are begging to go back! While juggling multiple other tables she never failed to make sure our drinks were full and we were happy. She also recommended the big pretzel which was huge and delicious. The food did not disappoint. Pucks is a great family friendly sports bar for families who love hockey and want friendly, fast, and competent service.
Tim D.
This place's new name is Bratski's. The five of us went and had a full range of veal brat, beer brat, potato pierogi, Reuben pierogi's, cheese curds, pretzel, and buffalo wings along with several beers. Everything was really good, especially the pierogies. The wings were nice and crispy. The brats came on a potato bun that was nice and soft. The Guinness beer tastes great. I would go back
Joel Minster
A bit disappointing. Went to the new location, across the street from the old. At the new location, the burgers were good, but not great like the old place. Something changed - they are now double stack - but just didn't have something which made the old ones great. The place was pretty empty - it was Sunday night - but the TVs were extra loud. More than a bit distracting. Also, I "upgraded" to the loaded tots for $3 and the server brought them out separate and charged $9 as a (small) appetizer. Probably just a communication issue. Lesson learned. Can no longer highly recommend this place.
My first time here was a year ago and I was served a raw chicken sandwich. Had no intentions of ever coming back, but decided to give it another shot. I Shouldn't have came back lol, the food here is barely edible. Come here for the Alcohol, you'll need it if you're going to eat their food
Joe U.
All seven of us had their beef bomber Was great , sad part was no fries but they did have Tots Service was good we had our food in 15/ 20 minutes The Bartender was great and she was very personal I think they are connected to Donatis pizza lake bluff Who makes the best Detroit pizza in the north shore And let me add they have great wings .I showed my ID and they gave us a military discount . I liked the atmosphere and they had plenty of TV's We will definitely go back !
Dave K.
What can I say that's good. Oh yeah, the Bavarian pretzel on the appetizer menu was huge and delicious, which is misleading to the rest of their food, which was terrible. We got their burgers. They. Were. Terrible. The patties were grayish, edges were mushy, bun was wet somehow, and everything was overshadowed by the flavor of the lettuce (I kid you not). The burgers, cheese, pickles, and bun were flavorless. The burgers come with your choice of chips or tater tots. Neither is a good choice, but the chips are a better choice. We think they just opened up a snack bag of Lay's plain potato chips, however they were far better than the tots. Why? Because the tots were undercooked and total mush (inedible). They did make a nice gesture by bringing over 5 baked cookies and a slice if cake because they thought it took too long to bring out our burgers. We weren't complaining at all. It was a nice gesture, but we were hesitant as the food we just had was so terrible. Unfortunately, these weren't much better. The cookies were falling apart and the cake was not good. We felt bad as the only server in this large place was also the bartender and manager. It was a fairly busy Thursday night. It's a pub with an addition on its side with a walk through to the frozen yogurt shop next door. There are three or four entrances being monitored by one person (see above), so it's kind of hectic. If you need a place to watch hockey, get a drink, and eat a very large pretzel, Puck's Pub is your temple. However, I'd suggest visiting The Silo around the corner or Tacos El Norte in the house-looking building in the parking lot.
Cristopher Nolan
Went to Bratski’s, and they said the boneless wings are now only available at Pucks, so we went to Puck’s, and they now serve Donati’s baked wings, not the Puck’s boneless wings. RIP Puck’s Boneless Wings.
Ordered Takeout on 4/6/24. Luckily, I checked my order when picking up. I ordered 28 piece bone-in Chicken Wings and Cheesy Fries. Instead I got boneless wings and NO fries. After waiting 15 minutes I received PLAIN fries, no cheese and no onions or bacon. Plain fries are $6.00, Cheesy Fries are $12.00. After another 15 minute wait, my Cheesy Fries finally arrived. The bar maid had obvious lack of attention to detail and was unapologetic. She could screw up a one car funeral.
Don't waste your time coming here. The service is the worst. I went here a few weeks ago to dine in and order a sandwich. The waitress told me that the sandwich wouldn't come with any fries since they ran out of fries. I asked if they could make some more, and then she said that they were entirely out of the ingredient. Kinda weird to be out of a main food item so early in the day but whatever, I just ended up ordering a pizza to go.While I was waiting for my pizza, another customer came in who I would assume was a friend of the waitress. They gossip for 10 minutes, then the waitress ask her friend if she would like something to eat. The waitress then asked if she would want an order of fries and that she would make a fresh order too. Funny, I thought they were all out of fries? I guess they just received a new shipment in those 20 minutes since I ordered. I finally got my pizza and got no words from the waitress.This was the second and last time I went here. The wait staff is the worst. If you aren't a local or someone they know, they just ignore you. They just hang around the kitchen and are on their phones. The kitchen staff on the other hand seem fine. It's a shame the service is so bad since their food is good but there's other places out there with good pizza and good staff.
Atmosphere: 1
Food: 2
Service: 1
Delicious Detroit pizza. Friendly staff, clean modern restaurant. Definitely coming back.
Atmosphere: 5
Food: 5
Service: 5
I'm trying to be nice when I write this but we had a truly terrible dining experience at Pucks Pub last night... I'll list all the issues out but it was bad and I don't think I could ever return - floor was filthy - out of tater tot's and gave us stale chips without a heads up. When I asked for tots, was told they are out - brought us wrong burger - correct burgers were almost inedible they were so salty - bill was incorrect and had to be corrected - we each got a different menu - server couldn't describe what kind of bread one of the sandwiches was served on Don't walk away from this place, turn around and RUN. Not worth your time or hard earned money
The atmosphere is nice and food is
Atmosphere: 4
Food: 4
Service: 4
Wings were alright. Our 3 orders of small wings totaled to $50+. They did not have several of the items listed on their website. They did not have fries? Or any sides besides chips. Which was a big disappointment. The bone in wings were pretty good (we got Buffalo and lemon pepper rub), the boneless wings (bourbon BBQ) were not breaded and disappointing.The waitress said they were mid menu change but I’m not sure how that would affect having basic sides…Overall, I don’t think I’d go back.Update: we went to the McDonalds down the street to get fries
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Wings
Ordered a hour and 30 minutes in advance and never received food.
Atmosphere: 1
Food: 1
Service: 1
My family and I went here Friday night for dinner. The service was fantastic. It is extremely difficult to find a server/bartender who is great with kids. We had Meg as our server/bartender tonight and she was amazing! She clearly loves what she is doing. Our kids are begging to go back! While juggling multiple other tables she never failed to make sure our drinks were full and we were happy. She also recommended the big pretzel which was huge and delicious. The food did not disappoint. Pucks is a great family friendly sports bar for families who love hockey and want friendly, fast, and competent service.
This place's new name is Bratski's. The five of us went and had a full range of veal brat, beer brat, potato pierogi, Reuben pierogi's, cheese curds, pretzel, and buffalo wings along with several beers. Everything was really good, especially the pierogies. The wings were nice and crispy. The brats came on a potato bun that was nice and soft. The Guinness beer tastes great. I would go back
A bit disappointing. Went to the new location, across the street from the old. At the new location, the burgers were good, but not great like the old place. Something changed - they are now double stack - but just didn't have something which made the old ones great. The place was pretty empty - it was Sunday night - but the TVs were extra loud. More than a bit distracting. Also, I "upgraded" to the loaded tots for $3 and the server brought them out separate and charged $9 as a (small) appetizer. Probably just a communication issue. Lesson learned. Can no longer highly recommend this place.
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
My first time here was a year ago and I was served a raw chicken sandwich. Had no intentions of ever coming back, but decided to give it another shot. I Shouldn't have came back lol, the food here is barely edible. Come here for the Alcohol, you'll need it if you're going to eat their food
All seven of us had their beef bomber Was great , sad part was no fries but they did have Tots Service was good we had our food in 15/ 20 minutes The Bartender was great and she was very personal I think they are connected to Donatis pizza lake bluff Who makes the best Detroit pizza in the north shore And let me add they have great wings .I showed my ID and they gave us a military discount . I liked the atmosphere and they had plenty of TV's We will definitely go back !
What can I say that's good. Oh yeah, the Bavarian pretzel on the appetizer menu was huge and delicious, which is misleading to the rest of their food, which was terrible. We got their burgers. They. Were. Terrible. The patties were grayish, edges were mushy, bun was wet somehow, and everything was overshadowed by the flavor of the lettuce (I kid you not). The burgers, cheese, pickles, and bun were flavorless. The burgers come with your choice of chips or tater tots. Neither is a good choice, but the chips are a better choice. We think they just opened up a snack bag of Lay's plain potato chips, however they were far better than the tots. Why? Because the tots were undercooked and total mush (inedible). They did make a nice gesture by bringing over 5 baked cookies and a slice if cake because they thought it took too long to bring out our burgers. We weren't complaining at all. It was a nice gesture, but we were hesitant as the food we just had was so terrible. Unfortunately, these weren't much better. The cookies were falling apart and the cake was not good. We felt bad as the only server in this large place was also the bartender and manager. It was a fairly busy Thursday night. It's a pub with an addition on its side with a walk through to the frozen yogurt shop next door. There are three or four entrances being monitored by one person (see above), so it's kind of hectic. If you need a place to watch hockey, get a drink, and eat a very large pretzel, Puck's Pub is your temple. However, I'd suggest visiting The Silo around the corner or Tacos El Norte in the house-looking building in the parking lot.
Went to Bratski’s, and they said the boneless wings are now only available at Pucks, so we went to Puck’s, and they now serve Donati’s baked wings, not the Puck’s boneless wings. RIP Puck’s Boneless Wings.
Food: 3
Relaxed environment with friendly staff.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cheese Curds, Fried Chicken Sandwich