Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
27400 IL-120, Lakemoor
(779) 244-4018
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
I order in store and at first I say no beans. He adds two beans. I say no beans. He adds black beans. I say no beans. He does it correct. Then at checkout the cashier says veggie bowl and steak. I said no two steak bowls. She shrugs and checks me out without checking. I should of checked
Get home. Food is not our food. I call but the store phones are off. So wego back and they have me write down order to make correct. I get home.
And they read it incorrectly. Beans where...read full review
This is the worst chipotle. When I got it last year I found a piece of GLASS in my rice. It’s impossible to get ahold of the location. I tried calling serval times so they were aware and could change out the rice (I did a pick up order). After trying to call for an hour no one answered. Tried to chat with them and the chat robot did not answer either. Tried them again last week with another pick up order. Half of my food was missing. I paid for chips and guacamole, extra tortilla...read full review
This is the worst chipotle. When I got it last year I found a piece of GLASS in my rice. It’s impossible to get ahold of the location. I tried calling serval times so they were aware and could change out the rice (I did a pick up order). After trying to call for an hour no one answered. Tried to chat with them and the chat robot did not answer either. Tried them again last week with another pick up order. Half of my food was missing. I paid for chips and guacamole, extra tortilla...read full review
Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 3PM |
| Thursday | Closed |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
Chipotle Mexican Grill offers fresh and tasty food with friendly staff. Customers enjoy the burrito bowls and find the prices reasonable. The outdoor seating is described as comfy and cozy. Staff members, like the one working the 2nd shift, are quick and helpful. The customer service is great, with staff not being stingy with the portion size. While the food is generally well-prepared, there are occasional issues, such as overcooking the steak, resulting in a rubbery texture, and undercooked rice. Overall, Chipotle provides a satisfying dining experience.