Starbucks

Name: Starbucks
Address: 31600 N US Hwy 12, Lakemoor, Illinois, 60051, US
Telephone: (779) 212-7855
Price range: $
Rating: 3.5

$ • Coffee Shops

Hours:
31600 N US Hwy 12, Lakemoor
(779) 212-7855

About Starbucks

Starbucks is a clean and welcoming establishment with friendly and professional employees. Customers praise the fast service and availability of food and drinks. The atmosphere is pleasant, with good music and free Wi-Fi. The staff is known for their excellent customer service, greeting customers by name, and taking the time to ensure satisfaction with orders. The store has a convenient location with open parking and is a popular spot for gatherings. Many customers appreciate the friendly staff, who often go above and beyond, such as bringing orders to customers sitting down. While some drinks, like the upside-down caramel macchiato, have received mixed reviews, others, like the caramel macchiato, have been praised. Customers have noted occasional issues with drinks, such as missing syrup or incorrect milk options, but the staff handles busy times well and strives to make things right. The store is kid-friendly and wheelchair accessible, making it a good place for families or individuals with mobility needs. Cali, a phenomenal barista, is praised for her attention to detail and making immaculate drinks like the stratos frappuccino matcha and brown sugar. However, some customers mention that the check ladies could be a bit more attentive. The location sometimes struggles with traffic, with drive-thru lines waiting around five minutes per car, which can be frustrating. Customers often request light ice in their drinks, but sometimes receive a full cup of ice, although the drinks are generally well-made. Overall, Starbucks remains a comfortable spot for studying, relaxing, or grabbing a quick drink, with staff that sincerely cares about customer satisfaction.