We went to Coco's for a Saturday Mother's Day dinner. We made reservations on the Tuesday before for our large group. Upon arriving we had one server for all 24 of us. It took us 50 minutes to get our drinks, we finally started going to the bar ourselves and buying them there. Other large tables around us came in, finished and left and we still didn't have our salads. Two hours and 45 minutes later we found out our food had not even been started. The manager on duty FINALLY came to us and apologized for our almost three hour wait, but said her hands were tied, she couldn't do anything to comp us. She even stated that she should have seen the red flags when we started coming to the bar for ourselves. I spoke to a gentleman (the acting owner) on the phone before we left, he kept apologizing as well. He first asked who our server was, it wasn't a server issue. He asked if there were a lot of people there and at that time there was one table left of six people, which came in behind us, and they were already eating.
Our group decided to leave, it was closing time for them anyway. In a nutshell, we waited almost three hours for nothing, plus it ruined our Mother's Day dinner.
I would recommend only a few people if you do try them, as a large group seemed too much for them to handle.
Susan Hise Thomas
We had reservations for 6pm and still didn’t have our food by 915 pm. Was told that our food had even been started yet. We had kids who should have been fed by then, one of them being 2y. We were led to believe that our food was being prepared when they came and told us they had no more baked potatoes. Ended up eating at Hardee’s. I do not think I will ever go back especially after driving 1 1/2 hours to go there!!!!! Big parties deserve the same treatment as the rest!!!!!!!!
Sandra Hise Wagy
We took our mother there tonight for Mother’s Day dinner. We had reservations for 6:00 pm. We were immediately seated and since there was 24 of us we knew that it would take a little bit longer than usual to get drinks etc. however 3 hours later at 9 pm we were told by the manager that our food for any of us had not even been started cooking yet and that it would be a little while longer. There were a few tables that had 6 or more people that came in and ordered after us and they received their food before us. When we talked to the assistant manager on duty she apologized for the delay and we basically told her to cancel our order since it hadn’t even been started yet and we told her that because of the situation she should comp the appetizers and drinks we had ordered. At first she was like I have to get permission but after everything was explained she comped them. They had overbooked and didn’t have enough staff or food to cover everything. I had never been there before but I will probably never go back based on today’s situation. Instead we ended up taking our mother to McDonalds for Mother’s Day dinner. #Notahappycamper #3hourwaitandnofood.
Skip Farmer
First time visit. Service impeccable. Food was excellent. Atmosphere was fantastic. This is a must experience.
Paul Tarpley
Excellent food and service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Chicken Breast, Shrimp and Grits, Beef Manhattan, Fried Green Tomatoes, White Wedding
Tammy Gunnels Shreve
Fantastic food, staff and owner. Carrot and Chocolate Cake were amazing.
Hannah RN
The salmon was delicious and the cake was amazing.
Atmosphere: 5
Rodney Harner
It was my birthday and when she brought me my cake it had birthday candles on it,and the cake was fabulous.
Atmosphere: 5
Food: 5
Service: 5
Renee Bowman
This place was recommended to us while staying in Vincennes and we thought it was worth adventuring into Illinois. It turns out it will be one of the highlights of the summer!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Chicken Breast
Trish Bellmore
Two visits and on both visits, the food was creative, delicious, and from high-quality ingredients.
The first took over an hour and the second over an hour and a half.
We went to Coco's for a Saturday Mother's Day dinner. We made reservations on the Tuesday before for our large group. Upon arriving we had one server for all 24 of us. It took us 50 minutes to get our drinks, we finally started going to the bar ourselves and buying them there. Other large tables around us came in, finished and left and we still didn't have our salads. Two hours and 45 minutes later we found out our food had not even been started. The manager on duty FINALLY came to us and apologized for our almost three hour wait, but said her hands were tied, she couldn't do anything to comp us. She even stated that she should have seen the red flags when we started coming to the bar for ourselves. I spoke to a gentleman (the acting owner) on the phone before we left, he kept apologizing as well. He first asked who our server was, it wasn't a server issue. He asked if there were a lot of people there and at that time there was one table left of six people, which came in behind us, and they were already eating. Our group decided to leave, it was closing time for them anyway. In a nutshell, we waited almost three hours for nothing, plus it ruined our Mother's Day dinner. I would recommend only a few people if you do try them, as a large group seemed too much for them to handle.
We had reservations for 6pm and still didn’t have our food by 915 pm. Was told that our food had even been started yet. We had kids who should have been fed by then, one of them being 2y. We were led to believe that our food was being prepared when they came and told us they had no more baked potatoes. Ended up eating at Hardee’s. I do not think I will ever go back especially after driving 1 1/2 hours to go there!!!!! Big parties deserve the same treatment as the rest!!!!!!!!
We took our mother there tonight for Mother’s Day dinner. We had reservations for 6:00 pm. We were immediately seated and since there was 24 of us we knew that it would take a little bit longer than usual to get drinks etc. however 3 hours later at 9 pm we were told by the manager that our food for any of us had not even been started cooking yet and that it would be a little while longer. There were a few tables that had 6 or more people that came in and ordered after us and they received their food before us. When we talked to the assistant manager on duty she apologized for the delay and we basically told her to cancel our order since it hadn’t even been started yet and we told her that because of the situation she should comp the appetizers and drinks we had ordered. At first she was like I have to get permission but after everything was explained she comped them. They had overbooked and didn’t have enough staff or food to cover everything. I had never been there before but I will probably never go back based on today’s situation. Instead we ended up taking our mother to McDonalds for Mother’s Day dinner. #Notahappycamper #3hourwaitandnofood.
First time visit. Service impeccable. Food was excellent. Atmosphere was fantastic. This is a must experience.
Excellent food and service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Chicken Breast, Shrimp and Grits, Beef Manhattan, Fried Green Tomatoes, White Wedding
Fantastic food, staff and owner. Carrot and Chocolate Cake were amazing.
The salmon was delicious and the cake was amazing.
Atmosphere: 5
It was my birthday and when she brought me my cake it had birthday candles on it,and the cake was fabulous.
Atmosphere: 5
Food: 5
Service: 5
This place was recommended to us while staying in Vincennes and we thought it was worth adventuring into Illinois. It turns out it will be one of the highlights of the summer!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Chicken Breast
Two visits and on both visits, the food was creative, delicious, and from high-quality ingredients.
The first took over an hour and the second over an hour and a half.
The picture is a fresh take on beef Manhattan.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Beef Manhattan, Chicken Bacon Ranch Wrap
Restaurantji Recommends
Great time with good friends!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cowboy Salad
I was seated this evening, my first time to the establishment, July 9th. 1 larger table to my left. Very polite hostess.
Almost 10 minutes later I walked out. It wasn't busy and with people present, not one would even acknowledged that I was there.
Service: 1
Nice cafe. Not alot of choice for lunch.
Atmosphere: 5
Food: 5
Service: 4
Very good service. Very good food.
Atmosphere: 5
Food: 5
Service: 5
Very good food. Chicken pot pie.
Atmosphere: 5
Food: 5
Service: 5
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