Jimmy John's
1112 N Milwaukee Ave, Libertyville
(847) 918-8772
Recent Reviews
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Fast service Great sandwiches
Atmosphere: 5
Food: 5
Service: 5
This is a great Jimmy John’s. Friendly staff, quality food, clean bathrooms. Not sure what else you need to be given five stars.
Atmosphere: 5
Food: 5
Service: 5
Terrible experience, sandwiches fall apart and whoever works there looks like they don't like each other. No one smiles there
Ecoli virus from here. I ordered a billy club on June 21st around 420pm. Only meal I had all day after work. I got it at the drive thru and ate it on my way home. Within 2 hours I had diarrhea,fever,headaches,rashes and stomach pain and dehydration and couldnt even hold down fluids. I've just now recovered after about 3+ days. Always was a loyal customer here as well. The day I went it was over 97 degrees. So wondering if the meat wasn't properly stored.
Atmosphere: 5
Food: 1
Service: 5
The reason im giving two stars is because the sandwich was good! The service was horrible, the young guy who took my order was so impatient, once I got to the window you could clearly tell he didn’t want to be there, when I asked was he having a good day he replied that he has been stuck at the window for three hours, and that he didn’t mean to take it out on me!!!! He was clearly very angry and couldn’t hide it! I will never visit this Jimmy John’s again. I’m sorry kid but if your that upset go find another job or talk to your manager don’t take it out on PAYING customers smh
I got a beach club with no meat. Had to drive 20min back and forth and the best part was they didn't care one bit. I hate leaving negative feedback but get better at what you do. Hope this helps you.
Atmosphere: 1
Food: 1
Service: 1
okay there’s nothing wrong with the food or the guys there HOWEVER i think the last five straight times i have ordered from this jimmy john’s, something has been wrong.
avocado spread on the my sandwich from another sandwich cause they didn’t clean the knife.
a whole sandwich missing from the delivery.
no onions or oil on a basic sandwich.
a completely wrong sandwich from what was ordered.
tomatoes when requested no tomatoes.
i think i’ve reached insanity, because i continue to order from this location. so if you’re willing to gamble the order will be wrong, by all means. otherwise just go down the street to the next location, for real.
*two month update*
you’re not gonna believe this….
This is the third time they have made the wrong sandwich for me. First time was a sandwich with only lettuce, tomato and mayonnaise…how does that even happen? $24.95 for two sandwiches and a medium drink? I think I’ll take my business elsewhere.
Atmosphere: 1
Food: 1
Service: 1
When Josh plasky was there he would steal my delivery tips 🤬 he did it all the time and I quit
Atmosphere: 1
Food: 1
Service: 1
I'm done with this location. Out of the 3 times I've been here they've only gotten my order correct once. I gave them 3 chances but I'm just done wasting my money and time at a location where the workers can't bother to read the order slip. I do all my orders online so it's simple and they can just read and make as they go. Went to this location yesterday for the last time for a last chance and the female worker literally handed me my food and went back behind the counter. It was a pickup that I hadn't paid for yet. I was paying in cash. I literally said um..don't you want my money? And she then looked at the receipt and said omg yeah. Like.. really? If I wasn't honest I'd have left with free food and they would have been 30 dollars short at the end of the night. This location needs to hire workers who read order slips and receipts or else they are going to be in some trouble. Wish I could talk to the manager or franchise owner but since there's no way of doing that, here I am leaving this review. The only good things this location has going for it is that it's got a drive thru and is in a good location. I will unfortunately never be coming back after giving them chances to get my order right but then screwing up my dietary needs and disregarding allergies and requests.
Food: 1
Service: 1
Restaurantji Recommends
Now that JJ has added toasted sandwiches they are the perfect sandwich shop.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Giant 9 Italian Night Club, Giant Toasted Ultimate Italian
I went to this location today and my 11 month old son threw my sandwich on the floor and they were nice enough to make me a new one! It was appreciated! Thank you so much.
Atmosphere: 5
Food: 5
Service: 5
Can't go wrong with Jimmy John's this location always has great service with a smile, keep it up!!!
Atmosphere: 5
Food: 5
Service: 5
I ordered a plain turkey sandwich, but there was very little turkey (see picture). If Jimmy John's keeps this up, they’ll end up like Subway, closing half their locations. I contacted corporate to ask if this is standard, but they haven’t responded—so I assume it is.
Atmosphere: 2
Food: 1
Service: 2
Don’t promote an offer you can’t come through on
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