The Parched Pug

1590 S Milwaukee Ave Suite 100, Libertyville
(224) 433-6752

Recent Reviews

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Kathy

Food was very good. The self-pour wall was a very interesting experience, but you have to be really careful and gentle when you pour. Service was poor, and it was not busy. I only had my water refilled once, nobody came back to check on us to see how we were enjoying our food, servers were okay, but certainly not bubbly or friendly or looking like they enjoyed what they were doing.

Pauline

First time visitors, a bit confusing but we had fun learning how the card system works for getting your own beers and drinks. We came as a hungry bunch had our meal. Dessert was needed to round out the meal. I don't know if we will come again. But everyone should try it at least once.

Wayne

Excellent food and service. Tuesday special 50% off all burgers. Cheaper than McDonalds on this week night.

Amy

This place is an interesting concept with no servers and just ordering from your phone via a QR code. We came for dinner and it was not a great experience for us. I could see this being super fun for just a bar experience though Food was not good at all... And because you have no server, nothing you can do about it. We got the candied bacon (it was basically raw and cold and dipped in karo syrup), hubby got chicken wings - he was grossed out after a few bites that were hard and weird textured (and yes it was the meat, not the bone 🤣). I ordered a burger that was tasteless - the only notable thing was the hard AF stale bun which they toasted to boot to make it basically inedible unless you want to loose some teeth. My kid got the Mac and cheese which basically had the texture of Mac and cheese reheated a bunch of times - it was dry dry dry. The only good thing was the potato wedges. And no free refills on soda. We also got a game that they charge you $2/per game.... So all in all, about $90 for food we left on our plates and walked out. Go for the drinks, not the food.

Skyler Champion

its was nice good food but waitress was giving my family dirty look

Food: 4

Service: 3

Joseph Keefe

Overall unimpressed. Paid $21 for a club sandwich that was at best decent with only water to drink. You also have to provide your tip prior to even getting your food.

The menu was a QR code you had to use your phone for, which meant my and my girlfriends orders were separate and no servers communicate with you other than sitting you down.

There was a stand up comedy event going on and there was a pretty bad echo and hard to understand the comedians.

To be blunt, it sucked and I’ll not return.

Atmosphere: 2

Food: 2

Service: 2

Jerry

Food was very good & service was great . Very nice out patio with water view .we will go back

Richard

Great concept overall. Self pour beer wall, games to play, karaoke on certain nights. The first time we we were there the everything was good, including the food and games were free. Now they charge for games, which aren’t even checked for all the pieces. We had to return games cause of missing pieces. The food now is awful. I recommend eating before coming here. Bland wings, even with buffalo sauce- no flavor. The adult grilled cheese is $17 and it had barely any butter and two slices of cheese with a sparse amount of fig jam. Very sad.
The beer wall is awesome. Charging for games now makes it harder to return, but I would and eat somewhere else before hand.

Atmosphere: 4

Food: 1

Service: 5

Margie M

Great atmosphere, food, seating, and drinks # parchedpug @parchedpug #buzzybooth

Atmosphere: 5

Food: 5

Service: 5

Lisa

Bingo night was so much fun! It was a great, low key atmosphere that was perfect for a family night out.

Chloe Vastag

My bf and I came to scope out the place as I like to check out karaoke spots before I decide to go. We were seated right across from the bathrooms and by the window that had water outside(with trash in the water 😢) the inside atmosphere was relatively fun with all the pug decor. The table next to us was playing board games which looked fun.

We both ordered the Reuben and an appetizer of fried pickles which we ordered through a QR code. The pickles were chip sized rather than spears, which I love but I was lacking seasoning. The breading needed old bay or something zesty. The Reuben was pretty small compared to some other local spots I've tried. I tend to always order an extra side of thousand island for dipping as sometimes corned beef can be a bit dry. So out of habit I asked the waiter when they checked in. They went to ask and upon returning explained that the sandwich was a specialty item so therefore there wasn't extra sauce which to me sounded like some bullshit. I was happy to pay more for it but it just didn't seem like even that was an option which sort of just ruined the whole experience for me.

The self serve bar thing was interesting.. if I had been drinking beer that day I think maybe I'd have enjoyed it more but I can see how if you've already had a few drinks how you'd rack up a bill pretty quick. I had a seltzer and then tried the pug margarita. There wasn't a spot for ice from what I saw which made it feel less fun.

All in all, it was an okay experience. I'll probably be back as I'd love to give the board games and karaoke a go but the service was not accommodating and it just felt like a robot could have run the place.

Atmosphere: 3

Food: 3

Service: 3

Marcus Williams

My wife and I tried to go here. It was a Sunday aroumd 1:00. We stood around the host area for a good 10 mins, popped our head in by the bar, couldn't spot a single employee. So we left.

J O

We did not enjoy the food. We order a pizza and that was fair. The nachos were terrible. Toppings were just plain bad. I think their attempt is to try and do something different than the traditional nachos you would find at a bar, but it just does not work. The cheese is grainy, almost like there's sand mixed inside. There were no pickled jalapenos. The sliders were fair. Overall, the staff was pretty mediocre. There was one girl in particular that was pleasant and I wish I knew her name so I could call her out. The rest of the staff wasn't bad, just bland. They really weren't showing personality. You might notice this is a Common Thread in my reviews because it's something I look for in a place that's about service and atmosphere. Somehow we've gotten to a place in our society where we tip 20% to make up for the poor salaries of restaurant staff rather than what it's supposed to be, for good food and service. If we go back, it will be to try out there bingo.

Atmosphere: 3

Food: 2

Service: 3

Jazzmyn Diaz

The only good thing was the wedge fries
I ordered pug burger with wedge fries and adult mac and cheese with brisket with a side of bbq sauce. How do you make sauce taste like nothing, and mac and cheese not taste like cheese.

Atmosphere: 3

Food: 1

Service: 3

Recommended dishes: The Pug Burger

Brendan T

Nice place, good service, but $20 for a glass of regular beer is steep

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