The Cheesecake Factory
930 Milwaukee Ave, Lincolnshire
(847) 955-2350
Recent Reviews
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Our server was the best. You could tell that he takes pride in his job.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Godiva Chocolate Cheesecake, Mashed Potatoes
Host, she was nice and the food was amazing. The waitress Dajah was not so great wasn't at her best figure she was tired from a long day but turns out she seem like she didn't wanted to work or didn't wanted us as her customer. Didn't say hi or anything rude taking our drinks and food order, so we tip base on her service and it wasn't great that didn't stop her from talking to coworkers about our 25 dollars tip which I think it was realistic seem the rest of my party wanted to leave 10 because that's how rude she was. We tip based on service, not how much the bill is.
Oh, and it was my 2 of my family birthday so thanks for that
Atmosphere: 4
Food: 5
Service: 3
It's so frustrating that you have to make an member rewards account online just to make a reservation. Now I'm going to get spammed with marketing emails just because I wanted to make a reservation one time. I can't think of any other restaurant that makes you do this.
Wow, I feel ripped off. $30 for “shrimp scampi & steak Diane” which was more of a mash potato mushroom soup with pieces of meat in it. The menu claimed it was 1700+ calories but I would be shocked if it was even 200.
3 pieces of shrimp & like 4 pieces of meat. It definitely wasn’t what a sane person would call a steak.
Atmosphere: 2
Food: 1
Service: 2
I had a nearly $200 dinner delivered to my dad's place for his 89th birthday. His favorite dish shrimp scampi. You guys did not send it with my fully paid heavily tipped order. I got to admit the choice I had of a refund versus you coming back out. Wasn't much of a choice because we didn't want to wait an hour for a birthday party. You guys really messed up. You owe me one and I mean you owe me one. It was embarrassing
Food: 3
Service: 1
Large menu good food nice atmosphere.
Atmosphere: 5
Food: 4
Service: 5
The bread and butter is great. Started with the korean cauliflower. It looked like chicken. It was crispy and delightfully addicting. Then went for my usual chicken parm sammy. Great crispy french bread and was not overwhelmed by the tomato sauce (which usually sogs out the bread). Havent been here in awhile but when I go the food is always consistent.
Atmosphere: 5
Food: 5
Service: 5
My two friends said they were disappointed in their food. Said it was meh. One was the Cobb salad the other was a club sandwich. My salad was really good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Salad, Avocado
12/12
I've never been to The Cheesecake Factory before. Me and my boyfriend stopped here for my birthday and it was amazing! Firstly, our server, Laura, was super attentive and sweet.
Even though we got a couple slices to-go, she still helped make it feel special by giving me a little dessert with a candle. Also, her recommendations for food were spot-on; the Farfalle with Chicken was delicious, and the Fish Tacos were so flavorful, too!
The drinks -- Mai Tai and Moscow Mule -- were tasty, as well.
Will definitely be returning! Thank you for the memorable service Laura and for a great birthday dinner!
Atmosphere: 5
Food: 5
Service: 5
This location is exceptionally bad for their service every time I been there. The waiter took our drink order right away, and didn't bring water when asked twice, finally by the third time asking for water, it was finally brought to us. She was also not friendly at all and was acting completely miserable the whole time from the moment we sat down. She took 20 minutes to come back to pay the bill (after she already dropped off the check), she was talking to other coworkers instead of attending to her tables.
Overall the food was pretty good, but their servers need better training.
Atmosphere: 3
Food: 4
Service: 2
Restaurantji Recommends
I only bought a piece of cheesecake there to go. The waitress was very pleasant and kind. Smiles from everyone. I would go back again.
Atmosphere: 5
Food: 5
Service: 5
I usually stop by the Cheesecake Factory at least a few times a year. No matter how full I am, you will find me ordering a slice of cheesecake and trying to finish it lol. During Covid, I had switched to mostly take outs. I recently dined in with a friend the other day. Tried their lunch special, Pasta da Vinci. And also ordered the Thai Coconut-Lime Chicken and fried calamari.
Pasta da Vinci was very mediocre. The Madeira wine sauce paired well with the chicken, mushrooms and onions. The pasta was cooked well. The dish was a bit heavy. It didn't make me want to keep eating it after a few bites. Portions were small for the price they were charging for lunch. I'd recommend the four cheese pasta instead.
The Thai Coconut Lime Chicken was surprisingly refreshing and good. I'm not a huge fan of coconut but this dish was pretty good. The sauce was a bit heavy and creamy but it was great with the rice. One thing I didn't like was the inconsistency of the pineapples. Some were soft and some were hard.
The fried calamari still tasted great but the portions SHRUNK!! I felt like someone ate 1/3 of our plate before it was served out! I've always gotten this dish when I'm here and I do not remember it being this tiny!
Annnnnnnd, lastly, I had to get my favorite strawberry cheesecake! This one is still my go to choice! We also tried the caramel apple cheesecake and that was very delicious as well! The gooey caramel and the soft cheesecake makes you keep coming back for more! :P
Atmosphere: 4
Food: 4
Service: 4
The food wasn't brought together and had missing things for the prize.
Atmosphere: 3
Food: 2
Service: 2
Our server was rude and clearly annoyed to be taking our order. The food was decent, but the overall experience was completely ruined by the awful attitude and lack of basic courtesy. We will definitely not be returning . I was shocked when I talked with the manager about our complaint and she was unprofessional and having a bad attitude as well . Please consider next time when you hire someone!
Online order, waited 23 minutes past scheduled pick up time.
Atmosphere: 4
Food: 4
Service: 2
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