Occasionally I would stop in for coffee and a doughnut. It’s a Dunkin’ location so it’s pretty much consistent with every other location however the customer service lacked so much so on my last visit I decided to create a review. My experience was very subpar at best. The expression on the employees face followed by “no coffee” gave an unpleasant aire I decided to match to assumption of not wanting anything thought I intentionally walked in seeking one or more of their menu offerings.
Atmosphere: 3
Food: 3
Service: 1
Sohil Brahmbhatt
Really nice staff! Great coffee!
Atmosphere: 5
Food: 5
Service: 5
Kyla Jones
Usual place. Coffee isn’t as strong as it used to be.
Atmosphere: 4
Food: 4
Service: 4
Brandon Cooper
Terrible service. There's no reason a single customer has to wait 5 to 10 minutes when 3 people are behind the counter.
Service: 1
Maria Ford
I ordered a strawberry lemonade quencher that had a strange taste to it . I have made this same purchase at other locations and it has never had the after taste. I ended up throwing it out.
Food: 2
Service: 5
Chris Wood
This dunkin donuts frequently completely ignores customers at the front. This is the third time I've walked out after being completely ignored. I don't usually walk out of places but this is unacceptable.
I came by around 2:00 pm 01/25/25 through the drive-thru, and at first, a Lady was taking my order; she was extremely rude. I asked questions about what kind of syrups they have, and she responded with such an angry no that it took me aback! Then, they switched to a male who was also equally as rude. I didn’t end up ordering and left. Trying to speak with people with no manners and decency is not worth anyone’s salt. I hope they have better days to learn how to calm down and treat customers professionally.
Service: 1
Sohan
Got my coffee today, doesn’t taste as it usually does. Could not get right service either.
Derrell Dallas
I have come here once or twice before and service was mostly good a 4 out of 5. Today I asked to use the restroom and was told I have to buy coffee first if I want to use the restroom. My intent was to get a medium coffee anyway but not here anymore. A mandatory coffee purchase should not be negotiating terms for restroom permission!!
Service: 1
Aiya Dogdurbek
Rude, unpleasant appearance of cashier/servant avoid this location. Zero customer service!
Atmosphere: 1
Aloha May
I recently visited this Dunkin' Donuts location and had a very disappointing experience. The service was far from what I expected. The lady behind the counter was not only rude but also unprofessional. She was talking to someone on the phone and did not even acknowledge me standing on the counter or even saying hi be right with you nothing. After a few minutes of just standing there and not being helped decided to just leave the place not worth waiting for her and wasting my time. It's unfortunate because I love Dunkin' Donuts, but this experience left a sour taste in my mouth. I hope management addresses this issue so future customers don't have to deal with such unprofessional behavior.
Very nice people
Food: 5
Service: 5
so good i love this place
Atmosphere: 5
Food: 5
Service: 5
Not professional, they forget my order
Service: 1
Occasionally I would stop in for coffee and a doughnut. It’s a Dunkin’ location so it’s pretty much consistent with every other location however the customer service lacked so much so on my last visit I decided to create a review. My experience was very subpar at best. The expression on the employees face followed by “no coffee” gave an unpleasant aire I decided to match to assumption of not wanting anything thought I intentionally walked in seeking one or more of their menu offerings.
Atmosphere: 3
Food: 3
Service: 1
Really nice staff! Great coffee!
Atmosphere: 5
Food: 5
Service: 5
Usual place. Coffee isn’t as strong as it used to be.
Atmosphere: 4
Food: 4
Service: 4
Terrible service. There's no reason a single customer has to wait 5 to 10 minutes when 3 people are behind the counter.
Service: 1
I ordered a strawberry lemonade quencher that had a strange taste to it . I have made this same purchase at other locations and it has never had the after taste. I ended up throwing it out.
Food: 2
Service: 5
This dunkin donuts frequently completely ignores customers at the front. This is the third time I've walked out after being completely ignored. I don't usually walk out of places but this is unacceptable.
Service: 1
Fast and friendly service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I came by around 2:00 pm 01/25/25 through the drive-thru, and at first, a Lady was taking my order; she was extremely rude. I asked questions about what kind of syrups they have, and she responded with such an angry no that it took me aback! Then, they switched to a male who was also equally as rude. I didn’t end up ordering and left. Trying to speak with people with no manners and decency is not worth anyone’s salt. I hope they have better days to learn how to calm down and treat customers professionally.
Service: 1
Got my coffee today, doesn’t taste as it usually does.
Could not get right service either.
I have come here once or twice before and service was mostly good a 4 out of 5. Today I asked to use the restroom and was told I have to buy coffee first if I want to use the restroom. My intent was to get a medium coffee anyway but not here anymore. A mandatory coffee purchase should not be negotiating terms for restroom permission!!
Service: 1
Rude, unpleasant appearance of cashier/servant avoid this location. Zero customer service!
Atmosphere: 1
I recently visited this Dunkin' Donuts location and had a very disappointing experience. The service was far from what I expected. The lady behind the counter was not only rude but also unprofessional. She was talking to someone on the phone and did not even acknowledge me standing on the counter or even saying hi be right with you nothing. After a few minutes of just standing there and not being helped decided to just leave the place not worth waiting for her and wasting my time.
It's unfortunate because I love Dunkin' Donuts, but this experience left a sour taste in my mouth. I hope management addresses this issue so future customers don't have to deal with such unprofessional behavior.
Service: 1
Loading...