It's usually pretty peaceful and a great place to focus. However the last couple times I've come in the afternoon the workers were in the back and when the girl who was working the front register came from the back with her phone out. And today I'm here and the music is so loud I can't concentrate or focus and can hear the music over through my headphones over my music.
Atmosphere: 1
Food: 4
Service: 3
Carly Shultz
Update: Manager did reach out to me, but we missed one another and haven’t been able to connect since. The photo below is my last order, which again was wrong. I ordered two trentas but got the smallest size for one of them. So I’d like to know, to the reply from owner below, how this has anything to do with Uber eats. Thanks 1/9/25
There’s other Starbucks close by to this location. Do not waste money at this location. They will always forget to put at least one of your items in the bag. The presentation is subpar. And I just called about my second missing item for my order, a second time this week. And I got redirected to the store phone (which I had just called). That was the help I received and now I will go into the store and see what they will do about my missing food. The lady on the phone told me her staff said it was in the bag. Next time I will be sure to record a video of me receiving the sealed back directly from my Uber delivery person. The work ethic there is lazy, sloppy, and unprofessional. Please, there’s a million of Starbucks around, do NOT waste a dime at this location. Absolutely trash. Need better management and employees who know how to pack a $8 sandwhich into a paper bag.
Atmosphere: 1
Food: 1
Service: 1
Diah Daoud
They take forever they give u a cup full of coffee that you can’t hold it and need to wipe the whole cup down they charge you for extra caramel, and they never put caramel
Atmosphere: 1
Food: 1
Service: 1
Daniela Rodriguez
I waited 20 minutes for two drinks, there was no one else in the cafe to begin with so I don’t understand why it took so long
Food: 2
Service: 1
N Strawser
This started happening since Feb so I’m not sure if it’s new staff or what, I always do mobil order and go through the drive thru and out of the last 7 times I’ve order 4 times they have messed up at least one drink. They always fix it for me but it’s definitely a pain to park and go in to ask for them to fix it.
Atmosphere: 5
Food: 4
Service: 3
Fabiola Alvarado
Too slow
Luis Granados
Total mess. They do not prepare things in order and that means you can wait 30 minutes for a lemonade. Go to another location.
Atmosphere: 1
Food: 1
Service: 1
jose vega
Fast service
Ryan Aydelott
Something going on here, they claim a health department issue so they can’t let people inside but can still serve food? Not worth the risk….
Atmosphere: 3
Food: 1
Service: 1
Ava R
The man taking my order was extremely rude and was constantly rolling his eyes at me. When I asked what the lavender drinks tasted like he said “like lavender….” and was super rude and talked with that tone that showed he didn’t care about you at all. At least put on a fake smile. Extremely disappointed. Btw it was a tall man with long dark hair. I have already seen another 1 star review about him. He is working in the customer service field. He should not be making customers scared that he’s going to spit in their drinks. I usually have good Starbucks experiences, but this was insane. This might have ruined the whole thing for me. I was planning on coming again tomorrow, but I have no desire to anymore. I really hope the do something about this sad man and maybe get him a therapist so he can squeeze out at least one smile. I really can’t believe it. Did I mention he , I’m guessing purposely, messed up my drinks. He took all the syrups out of my coffee so they tasted extremely bitter. I sadly didn’t drink it until I had already left so I didn’t go back in and confront him but my experience was so HORRENDOUS that I felt like I had to write this review to warn you! I NEVER WRITE REVIEWS BUT I HAD TO FOR THIS CRAPPY CRAPPY EXPERIENCE!!!
So, my wife and I come in all the time. Today, I had ordered a Venti Honey Citrus Tea and I spilled it over me in the car when I was on a call. I came back and went to order another one, ready and willing to pay. I told the hostess jokingly about what happened and she gave me a new one for free. I was stunned, and very appreciative of this attention to customer service. Thank you for making my day!
Atmosphere: 5
Food: 5
Service: 5
Janine McLachlan
I drive out of my way in the morning to work just to stop at this location. Literally the best staff, always friendly and remember your name.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
Nikki
Very clean and comfortable setting. Ordered a Refresher and Iced coffee. They put way too much ice in their products. You are only receiving a 1/2 cup of the drink your ordering.
Atmosphere: 5
Food: 3
Service: 5
Joey Stratton
The service was HORRENDOUS. This man with long hair and a mustache absolutely lost his top at my 6 year old friend when he took a cake pop to bring to his friend. Later, when I went to get my drink, he assumed I was stealing cuz my friend took a cake pop to his
Atmosphere: 2
Food: 2
Service: 1
Dylan Hauge
Drive-thru or Online Order OnlyIf you want any type of service, do not try to order in person. You will be treated like you don't exist.
It's usually pretty peaceful and a great place to focus. However the last couple times I've come in the afternoon the workers were in the back and when the girl who was working the front register came from the back with her phone out. And today I'm here and the music is so loud I can't concentrate or focus and can hear the music over through my headphones over my music.
Atmosphere: 1
Food: 4
Service: 3
Update: Manager did reach out to me, but we missed one another and haven’t been able to connect since. The photo below is my last order, which again was wrong. I ordered two trentas but got the smallest size for one of them. So I’d like to know, to the reply from owner below, how this has anything to do with Uber eats. Thanks 1/9/25
There’s other Starbucks close by to this location.
Do not waste money at this location. They will always forget to put at least one of your items in the bag. The presentation is subpar. And I just called about my second missing item for my order, a second time this week. And I got redirected to the store phone (which I had just called). That was the help I received and now I will go into the store and see what they will do about my missing food. The lady on the phone told me her staff said it was in the bag. Next time I will be sure to record a video of me receiving the sealed back directly from my Uber delivery person. The work ethic there is lazy, sloppy, and unprofessional. Please, there’s a million of Starbucks around, do NOT waste a dime at this location. Absolutely trash. Need better management and employees who know how to pack a $8 sandwhich into a paper bag.
Atmosphere: 1
Food: 1
Service: 1
They take forever they give u a cup full of coffee that you can’t hold it and need to wipe the whole cup down they charge you for extra caramel, and they never put caramel
Atmosphere: 1
Food: 1
Service: 1
I waited 20 minutes for two drinks, there was no one else in the cafe to begin with so I don’t understand why it took so long
Food: 2
Service: 1
This started happening since Feb so I’m not sure if it’s new staff or what, I always do mobil order and go through the drive thru and out of the last 7 times I’ve order 4 times they have messed up at least one drink. They always fix it for me but it’s definitely a pain to park and go in to ask for them to fix it.
Atmosphere: 5
Food: 4
Service: 3
Too slow
Total mess. They do not prepare things in order and that means you can wait 30 minutes for a lemonade. Go to another location.
Atmosphere: 1
Food: 1
Service: 1
Fast service
Something going on here, they claim a health department issue so they can’t let people inside but can still serve food? Not worth the risk….
Atmosphere: 3
Food: 1
Service: 1
The man taking my order was extremely rude and was constantly rolling his eyes at me. When I asked what the lavender drinks tasted like he said “like lavender….” and was super rude and talked with that tone that showed he didn’t care about you at all. At least put on a fake smile. Extremely disappointed. Btw it was a tall man with long dark hair. I have already seen another 1 star review about him. He is working in the customer service field. He should not be making customers scared that he’s going to spit in their drinks. I usually have good Starbucks experiences, but this was insane. This might have ruined the whole thing for me. I was planning on coming again tomorrow, but I have no desire to anymore. I really hope the do something about this sad man and maybe get him a therapist so he can squeeze out at least one smile. I really can’t believe it. Did I mention he , I’m guessing purposely, messed up my drinks. He took all the syrups out of my coffee so they tasted extremely bitter. I sadly didn’t drink it until I had already left so I didn’t go back in and confront him but my experience was so HORRENDOUS that I felt like I had to write this review to warn you! I NEVER WRITE REVIEWS BUT I HAD TO FOR THIS CRAPPY CRAPPY EXPERIENCE!!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
So, my wife and I come in all the time. Today, I had ordered a Venti Honey Citrus Tea and I spilled it over me in the car when I was on a call. I came back and went to order another one, ready and willing to pay. I told the hostess jokingly about what happened and she gave me a new one for free. I was stunned, and very appreciative of this attention to customer service. Thank you for making my day!
Atmosphere: 5
Food: 5
Service: 5
I drive out of my way in the morning to work just to stop at this location. Literally the best staff, always friendly and remember your name.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
Very clean and comfortable setting. Ordered a Refresher and Iced coffee. They put way too much ice in their products. You are only receiving a 1/2 cup of the drink your ordering.
Atmosphere: 5
Food: 3
Service: 5
The service was HORRENDOUS. This man with long hair and a mustache absolutely lost his top at my 6 year old friend when he took a cake pop to bring to his friend. Later, when I went to get my drink, he assumed I was stealing cuz my friend took a cake pop to his
Atmosphere: 2
Food: 2
Service: 1
Drive-thru or Online Order OnlyIf you want any type of service, do not try to order in person. You will be treated like you don't exist.
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