Starbucks

1048 Maple Ave, Lisle
(630) 737-0239

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Recent Reviews

This started happening since Feb so I’m not sure if it’s new staff or what, I always do mobil order and go through the drive thru and out of the last 7 times I’ve order 4 times they have messed up at least one drink. They always fix it for me but it’s definitely a pain to park and go in to ask for them to fix it.
So, my wife and I come in all the time. Today, I had ordered a Venti Honey Citrus Tea and I spilled it over me in the car when I was on a call. I came back and went to order another one, ready and willing to pay. I told the hostess jokingly about what happened and she gave me a new one for free. I was stunned, and very appreciative of this attention to customer service. Thank you for making my day!
As for my previous post update.The store manager/owner reached out to me so we could talk about what had happened today. I explained my side of what had happened and I appreciated his patience to listen. He, of course wanted to make things right and explained to me how he will resolve the matter and I'm glad I kept my receipt so that it can be taken cared of. The store manager/owner was also able to merged the call with the cashier involved and she was apologetic as well....

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