Benihana

747 E Butterfield Rd, Lombard
(630) 571-4440

Recent Reviews

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Randi

Teppanyaki cuisine is always consistently delicious. From the warm and genuine welcome from hostess Laci who makes you feel special. I always request server Fiona, as she bends over backwards to ensure your dining experience is everything you could want and even more. Once she knows you, she remembers your order & no matter how busy she is, always provides exceptional service:The only issue I have, is their prices keep going up. It's a bit pricey.....

Frank

The meal was okay and not our typical experience. Perhaps the chef had a bad night. The service was good as usual.

Jeremy

I had a great experience at Benihana tonight. We had reservations (thank you, OpenTable) and were seated promptly. We had great service and the food tasted great, as usual. This is a marked improvement from a couple years ago when I was experiencing delays bewteen getting seated and the meal starting. Benihana seems to have figured a lot of those issues out. I'm glad to see that Benihana is back to being the fun and stress-free dining experience that I remember it being over the years.

Richard

The table area where we sat was not cleaned properly from the people that were there before us And had a 730 reservation. Didn't get to be seated until 8:10. The don't update you on your wait time.

Angel

Service was very slow. I understand the wait to sit down. But once we were seated everything was very slow after that. Highly disappointed we chose this place as my wife's birthday dinner

Gina

Benihana is always fun. We came for my daughter's birthday - hadn't been since before the pandemic, and I was happy to see that the food was just as good as I remember (maybe better) and the drinks were delicious (surprisingly so -- a "punch" is pretty simple but they balance theirs very nicely!) It's not an inexpensive evening but it's enjoyable and makes for good conversation.

Nellie

This was our first time ever at Benihana and we were very excited for the experience and food. Let me just say, save your money please. Any other Hibachi restaurant would be a smarter choice. The amount of food/portion size you receive is not worth it. My 5 pieces of steak I got on my plate for 40$ not including the fried rice which I assumed came with the hibachi was ridiculous. My 8 year old niece, finished her chicken and some of my food and was still hungry. We waited about 1 hour 1/2 before a chef actually came and started cooking. The chef was awesome, he was funny and kind and made the experience not a total loss. I will say the staff there was nice. The environment and ambiance was less than ideal. I hope others have better experiences but we will choose a different eatery next time. It was not worth 200$ for 2 adults and 1 kid to eat subpar food with portions so small.

Karen

Everything was great until we finished dinner. We barely made it home. Then we spent the remainder of the evening in the washroom. This is the 2nd time out of 3 visits this happened. The 1st time, it was only me, so we went back. The 2nd time, everything was great. Needless to say, this was the last time. We will not be returning. Very sad because we have been going there for years and always loved it. The items that we ate that were the same, soup salad, shrimp, chicken, mushrooms, dipping sauces and green tea.

chris fulco

We arrived before our reservation and we're seated almost immediate, which was awesome or so we thought...waiter came shortly after and took drink orders for our table and appetizers which was great...however, we waited 20 minutes for a beer and a mai tai, only after asking about our drinks while the rest of the table had already received theirs 10 minutes prior. Waiter came back and took our orders for dinner; an hour later we finally had our chef show up at the table. Food was amazing as it always is, but sitting for a 2 1/2 hour dinner was not anything we have ever experienced in the many times we have been there. Many other tables around us were seated after us and already eating before our chef showed up. As much as I enjoy the atmosphere and food, I'm not sure I will be going back. There are other tests that offer the same experience much closer to home and just as good.

Atmosphere: 4

Food: 5

Service: 2

Derek Lossing

Enjoyed our Hibachi chef. Always fun to see when they are good to the kids at the table. Will be back.

Atmosphere: 5

Food: 4

Service: 5

Donyell Barnes

If I could give them 0 stars I would, me and my hardworking husband came 2 hrs away to have dinner and try out this place, well long story short be careful when you visit i don’t know what the restaurant has going on honestly but they scammed my husband out of $540, have you heard of a (skimmer detector) yes we was a victim of this horrible crime, my husband wanted to leave and we should of followed our gut feeling bc the environment was terrible, bad vibes for sure && we are just to young normal people working 9-5 we have kids to raise and we work hard for our money, my husband only used his card at the restaurant as we visited the lovely city, it sucks to experience this where we came 2 hrs away to visit, it really makes me not want to come back to the Illinois side or even use my card in the area. Benihana restaurant created a card with my husband info and used it at a atm in Olympia field, Illinois now we have to wait for them to be investigated and we are just waiting now I just hope they get caught and be safe people!!

Atmosphere: 1

Food: 1

Service: 1

Lynn Lynn

That food was so nasty ? and disgusting.. Had my stomach hurting so bad.. Never again

Atmosphere: 4

Food: 1

Service: 2

Recommended dishes: Onion Soup

David Kennedy

I love it here - it was my favorite restaurant as a kid and I had the pleasure of bringing my three boys here today! Vibe hasn’t changed at all, it’s still a fun place even as an adult. 10/10

Vegetarian options: It Is vegetarian for some things - however it’s usually cooked on the same grill as other meat items have been/are. You won’t get a mix of meat into your items it’s simply a technical thing that very few people do mind. They will for sure separate your meal from the rest so yours remains vegetarian

Kid-friendliness: Not just my kids but many were there. Self control is Slightly needed as there is a hot grill in front of everyone

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Benihana Onion Soup

Jamal Issa

The waitress needs to retire this place is driving her to the ground. The food was great Service was HORRIBLE. TRUST ME PEOPLE. I love this place, but the service is horrible

Atmosphere: 4

Food: 5

Service: 1

Melissa “Messie” Huerta

It's always great to have dinner with the family very welcoming place and good food.

Atmosphere: 5

Food: 5

Service: 5

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