Dunkin'
411 E North Ave, Lombard
(630) 613-8182
Recent Reviews
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I ordered an extra large black coffee. Got down the road, took a drink out of it.....cream and sugar.
This is the third time this has happened at this location, not getting my business anymore.
Service: 1
I’ve been coming to this Dunkin for 5 years now and within those 5 years the staff have been so excellent and Kind.
There are multiple employees that have been so great! Even going the extra mile in memorizing my specific order and my toddlers favorite Donut.
Nyah a fantastic employee who always remembers our order and takes the time to give us the best Customer service, always smiling, always so kind and friendly. She’s so great she doesn’t even have to see my face to know that’s my order lol.
Damien is a fantastic employee with the most amazing customer service skills!
He always has a smile on his face and makes your experience so sweet. He’s very patient and kind no matter the day, he’s always friendly with a smile.
Great job to this location!
Atmosphere: 5
Service: 5
Went through the drive-through for fast service, but the guy at the window was just giving any bag out to the customers so I had to go inside and explain to them that he had given me the wrong order and his response was “ It’s too cold. I don’t have time to check on the orders. People just need to take the orders and leave. It’s too much for me right now.” And never apologize to me once shitty service and the managers are just standing there laughing about it. Nobody’s correcting this behavior.
Food: 2
Service: 1
One of the cleanest food places I've been to all year. Great job keeping cleanliness and quality #1 priority.
Atmosphere: 5
Food: 5
Service: 5
I used drive true for bagel at 7am. the guy took my order. my order was obviously not the right one, and I couldn't understand the guy at all what he was saying.
Maggie is the best employee!!!! Always makes my ice coffee perfect!!!! Food perfect! They are fast and prompt! Best Dunkin around!!!!
Atmosphere: 5
Food: 5
Service: 5
Scammers lol they are charging extra if you don’t want ice and they don’t even telling you that.
Maggie is the best employee!!!! Always makes my ice coffee perfect!!!! Food perfect! They are fast and prompt! Best Dunkin around!!!!
Atmosphere: 5
Food: 5
Service: 5
They are very rude. They talk back to customers. I’ve been going there for a while and older people should be respected from young people also no matter how the customer ask for his or her drink far as her coffee and the person don’t like the way they made it. He or she has the right to complain if I’m paying for what whatever I ordered. she has the right to complain manager standing while the other waiter is going back-and-forth with the customer about the dislike of how her drink was made.
Atmosphere: 1
Service: 1
Great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Restaurantji Recommends
For the past 2 months theses young’s kids you have at the window is unacceptable, there rude the orders are never right and there full of attitude. Most people love there coffe in the morning, they’ve turned this location to a hostile environment
Atmosphere: 1
Food: 1
Service: 1
Quick service, the Avocado toast is wonderful
Atmosphere: 5
Food: 5
Service: 5
$1.70 for 1 donut and apparently "mixing" a box of munchkins means 2 types only. Staff has zero personality and doesn't even say thank u after their stellar performance
Atmosphere: 1
Food: 1
Service: 1
Place was well lit park a little small entrsnce hard to find but employees where great very helpful,polite, kind,and professional clean location .
Atmosphere: 5
Service: 5
The person that was managing was very rude
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