McDonald's
300 E Roosevelt Rd, Lombard
(630) 620-4280
Recent Reviews
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When I arrived here it was around 3pm and I was buying a few cups of coffee and I waited too long!
Atmosphere: 4
Food: 3
Service: 5
Unprofessional staff. They randomly close at different times without warning or notice on the menu or outside. U just kinda wait outside until someone randomly decides to yell that theyre closed.
Atmosphere: 1
Food: 1
Service: 1
very slow service and rude staff!
Bad customer service
Atmosphere: 1
Food: 1
Service: 1
Parking: Sufficient place
Kid-friendliness: Yes it is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Cheeseburger
They forgot the sweet and sour sauce and gave us a double cheeseburger instead of the McDouble. Time to switch to Wendy’s.
Atmosphere: 3
Food: 1
Service: 1
I avoided these establishments for a long time, but this evening I stopped by almost by accident and was pleasantly surprised by the taste and quality of the burger and fries. True, we had to wait about 15 minutes, there were a lot of take-out orders.
24/7?? I think not. Pulled up for some coffee and no answer. Then I see this.
Atmosphere: 1
Service: 1
Waited too long to order, they seemed understaffed and more interested in drive thru.
Atmosphere: 4
Food: 4
Service: 2
All of your crew and managers are really friendly and welcoming. I like your store's appearance and layout. And your food and mobile app are great and easy to use.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Big Mac, Ice Cream Cone, Quarter Pounder Hamburger, Mcdouble, French Fries
Restaurantji Recommends
Check your order. Lots of missing food from the weekend drive thru crew.
Atmosphere: 3
Food: 2
Service: 3
All these people move so slow. STOP allowing your employees to park by the doors, that's for us paying customers. Watched several employees park and go punch in & work. No hello, not thank you. Won't be back!
Atmosphere: 1
Food: 2
Service: 1
THE YOUNG LADY THAT TAKES YOUR MONEY (LOMBARD) ALWAYS MAKES YOUR TRIPS WORTH IT! THESE ARE ACTUALLY OLD WORDS!! BUT THE 2 WOMAN - MONEY TAKER AND FOOD PICKUP ARE MCDONALD'S BEST EMPLOYEES EVER!!!!! THEY WERE FREEZING YET WITH SMILES!! PAY ATTENTION TO YOUR HIRES BECAUSE ITS THESE 2 WOMAN THAT KEEP IT GOING!!
Food: 5
Service: 5
A certain staff member is very rude and talks about customers right up front where they can hear them. I used to frequent this mcdonalds but stopped when i was told i lied about not receiving something i “already received” which was something they claimed they would give me on my next visit. Now this worker acts rude to me every-time i come in since then and tells other workers this story that isn’t even true. 🤷♀️
Atmosphere: 1
Food: 2
Service: 1
Every time I go to this McDonalds, the drive-through is extremely slow. The past 2 times I have been here they had me park because part of my order wasn't ready yet....and then they proceeded to completely forget about me. I had to go inside to get someone's attention and then they barely acknowledged their mistake and just shoved my food into my hands.
Won't be returning to this location any time soon.
Atmosphere: 3
Food: 4
Service: 1
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