I recently tried pizza from Sbarro Pizza, and unfortunately, i found it lacking in flavor.I was hoping for something more flavorful and satisfying.
Gigi “GigiMagnolia” Magnolia
I ordered the mac and cheese, and I got the runs in the next 15 minutes that kept coming and going for a few hours...Not only did it sereverly upset my stomach, the pasta wasn't cooked and and cheese was sooo watery, not even cheesy at all! ALSO they really tried not filling the container...worker admitted to us that the manager told them to skim food portions on purpose...very disappointed...
Danielle Tidwell
Sonia and Jonathan provided excellent customer service while keeping everything running so smoothly between customers and keeping the area clean and orderly. I'll be back to the Sbarro at Yorktown mall because of them. They are an awesome team!
Razak Khan
I have been coming to this place for a decade and have always loved the food and the staff. However, I am not fond of the new staff. The customer service has declined, and the staff is not very friendly. Additionally, the portion sizes of the roasted potatoes and Zaiti have decreased. While the food quality and taste remain good for now, I hope it continues that way; otherwise, I may have to look for a new spot. This has always been my go-to place, and it would be disappointing to find a replacement at Yorktown Mall. I could have given it one star, but it was not the most horrible experience. I am optimistic about seeing someone turning things around and making it as good as before.
Al Markovich
Although overpriced I come here as it is a favorite spot for my 2 year old and I to grab a slice. Unfortunately, I came at 11:00 a.m today and they had no thin crust pepperoni available. Not a huge deal at all, I let my kid run around for 15 minutes (checked the time so I am sure it was at least 15 min) and then went back…they still didn’t have it. Seeing as it is likely the most popular item, it was disappointing. Especially since it was early and well before the lunch rush. I couldn’t wait any longer with a toddler running around so had to leave.
For $7 a slice and the effort needed to park and get to the food court, not sure it is worth it.
Teresa Ramírez
Bad service when ordering, I had a great day with my daughter, we had previously eaten here and we were satisfied, but when it was time to leave the mall, we had a person in charge of pizza to take away but this man, according to him, is the boss with a bad face and no desire to serve anyone, he left me waiting for a rough bread pizza, saying it would be ready in 10 minutes and he never made it, he looked at me sitting there or said, you know, not there for now, I could buy another one somewhere else or different from the one I ordered... And apart from that, I saw it myself that he took a slice of pure cheese and put pepperoni 🍕 on it just so as not to make a nape and fresh, I hated that they told me that there would be one but you have to wait 10 minutes and those 10 minutes went to more than 40 minutes and I never got the order, I waited alone just like an idiot and that's why I keep quiet so badly, sir, I hope my daughter doesn't order more of that pizza so as not to go back there and he will serve me again. Sir…
Digna Orta
Ziti with salsa and a spinach Stromboli was delicious!
edward morales
Both people dont know what the meals are and they lie giving you extra and overpaying and when u tell them if all that is in the combo meals they blame us custumers saying that we ordered everything seperate and get mad slamming the tip jar ij from of our faces like is mandatory while Them Being all rude!!
Adventures of Scott and Michelle
Food was terrible the spaghetti tasted like rubber and not much sauce also came with a breadstick which was extremely hard and had hardly any flavor. The Salad was okay. But for paying 16.00 and it not tasting good was not good for me. I will not be returning back.
Larry Widing
Their pizza is always good, and not a bad price for in a mall. My problem is today was the first time I was asked to provide a tip. For counter service? I know the staff works hard, and do a great job. But if they need tips too, than shame on the store for not paying them what they deserve. Don't try to shuffle that off on customers.
The cheese they use for the stromboli is quesadilla cheese, not pizza cheese, and Pepsi tastes like a sprite.
Atmosphere: 4
Food: 3
Service: 4
Michael Curtis
Am no longer patronizing this place. Quality has dropped too low. No spinach in my mostly bread spinach Stromboli.
Atmosphere: 2
Food: 1
Service: 4
Amy
For the price you can go to an Italian restaurant, but food was better than other places in the mall
Atmosphere: 3
Food: 3
Service: 3
Kyle Hampton
Waited for over 15 minutes to pickup my order that I placed on the app
Atmosphere: 5
Food: 4
Service: 1
John Willis
I have watched, in dismay, as Sbarro has declined. They were a delicious creation, like Pizza Hut, KFC, etc. Still, I went to my Yorktown Sbarro today, got my favorite. Large Ziti w/Xtra sauce. Just under 10$ but the garlic bread sucks now. it used to be these butter and Parmesan encrusted croissant things. And they aren't using Grande Cheese anymore, I can tell. It is sad, I have cherished the New York taste here in Chicago
I recently tried pizza from Sbarro Pizza, and unfortunately, i found it lacking in flavor.I was hoping for something more flavorful and satisfying.
I ordered the mac and cheese, and I got the runs in the next 15 minutes that kept coming and going for a few hours...Not only did it sereverly upset my stomach, the pasta wasn't cooked and and cheese was sooo watery, not even cheesy at all! ALSO they really tried not filling the container...worker admitted to us that the manager told them to skim food portions on purpose...very disappointed...
Sonia and Jonathan provided excellent customer service while keeping everything running so smoothly between customers and keeping the area clean and orderly. I'll be back to the Sbarro at Yorktown mall because of them. They are an awesome team!
I have been coming to this place for a decade and have always loved the food and the staff. However, I am not fond of the new staff. The customer service has declined, and the staff is not very friendly. Additionally, the portion sizes of the roasted potatoes and Zaiti have decreased. While the food quality and taste remain good for now, I hope it continues that way; otherwise, I may have to look for a new spot. This has always been my go-to place, and it would be disappointing to find a replacement at Yorktown Mall. I could have given it one star, but it was not the most horrible experience. I am optimistic about seeing someone turning things around and making it as good as before.
Although overpriced I come here as it is a favorite spot for my 2 year old and I to grab a slice. Unfortunately, I came at 11:00 a.m today and they had no thin crust pepperoni available. Not a huge deal at all, I let my kid run around for 15 minutes (checked the time so I am sure it was at least 15 min) and then went back…they still didn’t have it. Seeing as it is likely the most popular item, it was disappointing. Especially since it was early and well before the lunch rush. I couldn’t wait any longer with a toddler running around so had to leave.
For $7 a slice and the effort needed to park and get to the food court, not sure it is worth it.
Bad service when ordering, I had a great day with my daughter, we had previously eaten here and we were satisfied, but when it was time to leave the mall, we had a person in charge of pizza to take away but this man, according to him, is the boss with a bad face and no desire to serve anyone, he left me waiting for a rough bread pizza, saying it would be ready in 10 minutes and he never made it, he looked at me sitting there or said, you know, not there for now, I could buy another one somewhere else or different from the one I ordered... And apart from that, I saw it myself that he took a slice of pure cheese and put pepperoni 🍕 on it just so as not to make a nape and fresh, I hated that they told me that there would be one but you have to wait 10 minutes and those 10 minutes went to more than 40 minutes and I never got the order, I waited alone just like an idiot and that's why I keep quiet so badly, sir, I hope my daughter doesn't order more of that pizza so as not to go back there and he will serve me again. Sir…
Ziti with salsa and a spinach Stromboli was delicious!
Both people dont know what the meals are and they lie giving you extra and overpaying and when u tell them if all that is in the combo meals they blame us custumers saying that we ordered everything seperate and get mad slamming the tip jar ij from of our faces like is mandatory while
Them
Being all rude!!
Food was terrible the spaghetti tasted like rubber and not much sauce also came with a breadstick which was extremely hard and had hardly any flavor. The Salad was okay. But for paying 16.00 and it not tasting good was not good for me. I will not be returning back.
Their pizza is always good, and not a bad price for in a mall. My problem is today was the first time I was asked to provide a tip. For counter service? I know the staff works hard, and do a great job. But if they need tips too, than shame on the store for not paying them what they deserve. Don't try to shuffle that off on customers.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Pizza Pepperoni
Restaurantji Recommends
The cheese they use for the stromboli is quesadilla cheese, not pizza cheese, and Pepsi tastes like a sprite.
Atmosphere: 4
Food: 3
Service: 4
Am no longer patronizing this place. Quality has dropped too low. No spinach in my mostly bread spinach Stromboli.
Atmosphere: 2
Food: 1
Service: 4
For the price you can go to an Italian restaurant, but food was better than other places in the mall
Atmosphere: 3
Food: 3
Service: 3
Waited for over 15 minutes to pickup my order that I placed on the app
Atmosphere: 5
Food: 4
Service: 1
I have watched, in dismay, as Sbarro has declined. They were a delicious creation, like Pizza Hut, KFC, etc.
Still, I went to my Yorktown Sbarro today, got my favorite.
Large Ziti w/Xtra sauce. Just under 10$ but the garlic bread sucks now. it used to be these butter and Parmesan encrusted croissant things.
And they aren't using Grande Cheese anymore, I can tell. It is sad, I have cherished the New York taste here in Chicago
Atmosphere: 5
Food: 5
Service: 5
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