Starbucks
201 W Roosevelt Rd, Lombard
(630) 953-1801
Recent Reviews
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Just consistently so slow…
Starbucks quality is great, and I changed the service, the customer service response was great and they addressed the issue within a day. Excellent follow thru
Atmosphere: 5
Food: 5
Service: 4
I love the mobile order option and they always get it right! I’m always running behind and they remember tiny details like a straw that keep me on my way! I’m not a morning person but they sure do help!! Best location in the area 🥰⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
I find their attitudes towards work and customer relations is very subpar. I counted 4 workers upfront and working very diligently or orders, what was very disturbing as I sat at the counter 8 minutes or more, not a single employee acknowledged my presence! I know they were busy, and there were possibly a lot of online orders. But for no one to say not a word (someone will be with you shortly) as if I were nothing more than old furniture in a coffee shop. Are managers training these workers anything?
Atmosphere: 3
Food: 3
Service: 1
I love this location. The people are always friendly and they always make the drinks correctly.
I love this location. The people are always friendly and they always make the drinks correctly.
This stores hours aren’t correctly shown on google or the Starbucks app. I paid $9 for my coffee and I would expect Starbucks to have their act together. Instead I sat in the parking lot for another 20 minutes. Completely unnecessary
Atmosphere: 3
Food: 3
Service: 3
Tom is the bomb :) A kind and friendly face in the drive thru this AM. He was thorough with my order and made sure everything was good before I left the drive thru.
Food: 5
Service: 5
The crew here is great and the drinks are consistently on point
Staff is exceptional
Atmosphere: 5
Service: 5
Restaurantji Recommends
By far the nicest staff of any of the 4 Starbucks on my route. Always genuine, accurate and just seem to be enjoying themselves. If you’re in the area, give them a chance. Shout out to my man Tom!
Atmosphere: 5
Food: 5
Service: 5
It's Starbucks... what more needs to be said.
Atmosphere: 5
Food: 5
Service: 5
The team here is always friendly and creates great drinks from cold to hot.
Atmosphere: 5
Food: 5
Service: 5
Friendly staff and fantastic coffee ☕️
Atmosphere: 5
Food: 5
Service: 5
People here are really rude!!! Management needs to do a better job training there
Atmosphere: 1
Food: 1
Service: 1
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