Domino's Pizza

Alpine Shopping Center, 1935 Harlem Rd, Loves Park
(815) 654-7000

Recent Reviews

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Joryn Ezop

We ordered on the app and it deleted our pizza. No problem, we figured we would call. We have been trying to call them for the last 30 minutes and we either get no answer or they answer and hang up on us. Absolutely unacceptable. I will never again order from them.

Michael P Miller

What is this crap? Buffalo Wings should be covered in buffalo sauce. Not spackled.

Gary Griese (Da Colonel)

Cody iSs PIZZA🍕MAN thank Ů CODY A MAN BEHIND THE COUNTER with a GREAT TEAM n a great VALUE for YOUR NEXT 🍕🍕🍕🇺🇸

Kayla Severide

When you order for delivery, make you sure have marinara sauce before they drive away. This makes it the 3rd time in a row where we ordered 2 sauces and they are not delivered. This time I made sure to ask and Trevor the driver stated they were in the bag yet they weren’t in the bag. This time I called the store and first got hung up because I was “rude” then I called back and spoke with “who ever” in charge. Sounded like a 22 year old, stated I didn’t order but I’m looking at my receipt and she stated “I don’t see what the problem is” Must be stupid, for not seeing the issue. Will not order from here again. Not work another $44 spent.

Sue Hamilton

Great all around

Caleb Tessier

Ordered 2 pizzas and both of them were missing certain toppings I ordered.

Susan Hatfield

Pizza edges were burned to a black crisp. No receipt was delivered with the order. The manager hung up on me twice and basically told me she wasn’t going to attempt to remedy any of the issues.

Lori Romero

The absolute worst customer service I have ever experienced.

Scott Laser

Its expired pepperoni each time and the people are beyond mean. Its a long stretch.

Christopher obrien

Bro 17.99 for a med pep....should went to golden chopstix

Mia K. Cain

This location is probably the best in Rockford. Food was exactly as it should be! Not sure how night shift is… but the afternoon shift does excellent!

Atmosphere: 5

Food: 5

Service: 5

Stephanie Athans

Very nice, fast, and food is good. Kids love this place. I also love that I can see every step of the process.

Atmosphere: 5

Food: 5

Service: 5

Lucas Keaton

We use to order from this store 1-3 times a week. Recently, whoever is running the night shift, does not do a good job. The pizza is either the best we ever had, or it's the worst. Last time we ordered, everything about the order was messed up, everything! We had to throw it away since it was in-editable.

When I called to get my money back, they said they would only give me store credit until I said I would just do a charge back against the bank. I got my order canceled after that. It was time to speak with my wallet and I haven't ordered from here since then. I plan on waiting 6 months before I come back to see if anythings changed. I never had an issue with the morning team, this in purely a night shift issue.

All the delivery drivers have been awesome (5 star service). 0 issues with them. All the "food" was there even if it was incorrect (like we got a pizza if we ordered a pizza, even if it was prepared incorrectly).

Food: 2

Service: 5

Mike Ramos

Order pizza online showed up to pickup pizza and dude in the register said they threw it away on accident and asked if I wanted to wait 10 min for another one, place is ridiculous

Service: 1

Brenda Haskins

I ordered for delivery. The order was prepared and delivered very quickly. The pizza and the breadsticks were both hot. I had the stuffed cheesy breadsticks for the first time and they were the bomb.

Food: 4

Service: 5

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