Fiesta Cancun Authentic

I ordered chicken soup over the phone had to repeat my order 3 times, then asked if I could pay over the phone 3 times the man said should be ready in 15 mins after I’ve asked to pay over the phone. Gave him my card number then asked me to re read the card number to him again. I finally got so upset I hung up. I asked for fresh jalapeños and didn’t get them my lid to my soup broke inside my soup so my soup spilled all in My bag ruined my chips and tortillas. Fishing for plastic my all time favorite thing to do. I’ll go to the other location this one is a joke. Never again!

Atmosphere: 1

Food: 1

Service: 1

This is the third horrible experience I had at this restaurant. I placed an order over the phone for a quesadilla which usually comes with bacon, and chicken or beef. I told the person on the phone I didn’t want any meat, instead I wanted refried beans placed inside. I picked up my order and came home to find bacon in my quesadilla. I called the restaurant back and told them and the owner (Mariana) said that it was my fault for not saying it was supposed to be a veggie quesadilla. She asked me to bring the order back so I can get a new quesadilla. When I went back, she gave me the new order and started arguing with me saying that I should have said veggie. What does NO MEAT mean? Meat of any kind, I don’t want it. Doesn’t matter if it’s bacon, chicken, or beef. She didn’t want to admit her mistake and just keep arguing with me about it. I gave the bacon quesadilla back to her and she didn’t even bother to look at it. What was the point of bringing it back then? This is the third time they have did this. Every other person I order with understands NO MEAT means NO MEAT of any kind and the owner herself doesn’t. I think that’s a problem. I do NOT recommend eating here. The customer service can go down the drain and the owner (Mariana) was extremely rude.

Atmosphere: 1

Food: 1

Service: 1

The waitress took forever to bring everything and also kept forgetting things. I asked for a side of sour cream and by the time she brought it the food was almost gone. Asked for a refill of soda and the she forgot so I asked again and this time for my husbands too since he was finished and she only brought one and I had to ask once again for the other one. She didn’t check on us during the meal at all. The kids meal chicken nuggets and fries were awful my two year old wouldn’t even eat it. Fries were over cooked and tasted like the were made with dirty oil. Over all bad experience. I would not recommend this place.

Atmosphere: 3

Food: 2

Service: 1

The food is awful. Bland, tortilla falls apart. The people that work there are extremely rude and nasty. I would rather eat Taco Bell any day. Don't waste your money!

Atmosphere: 1

Food: 1

Service: 1

Great food!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Enchiladas

Update, i went in and out was packed, i needed a table for 2. I asked if i needed to put my name on a list, the lady said no. Less than a minute later a man comes in asks for a table for 2 and is seated immediately.

The service is excellent, best I've had anywhere in a while.. The quesabirria was better than I've had anywhere in the country.

Atmosphere: 5

Food: 5

Service: 1

Not bad

Atmosphere: 4

Food: 3

Service: 4

Amazing place for eating, I recommend, service is fast, food is delicious!

Atmosphere: 5

Food: 5

Service: 5

Great Mexican food with a lot of choices and good service. One of my favorite spots in Rockford.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips & Salsa, Chips and Margherita, Carne Asada, Guacamole Dip, Salsa and Chips, Fajita Quesadilla

Fantastic food, steak burrito was outstanding! Food came in Hot, gotta love that! Server's friendly and attentive! Highly recommend this Mexican restaurant! And the music made feel I was back in Cancun!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips & Salsa, Guacamole Dip, Burrito Grande

I always have a good time and good food at this place.The staff is amazing and so friendly

Atmosphere: 4

Food: 4

Service: 4

Authentic Mexican food! The tacos de Al
Pastor were well flavored and very delicious. The rice and beans are authentic and not like other places we’re to can tell they were from a bag. We will definitely return to this place. We recommend this place 100%!

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Chips and Margherita, Carne Asada, Refried Beans, Salsa and Chips, Complimentary Chips and Salsa

Yummy!

Atmosphere: 5

Food: 5

Service: 5

Excellent margaritas. My seafood chimichanga was delicious. No complaints whatsoever!

Atmosphere: 5

Food: 5

Service: 5

possibly understaffed, like many these days!

Atmosphere: 5

Food: 5

Service: 4