Not sure what's happened, quality has sure gone down hill.
Atmosphere: 3
Food: 2
Service: 5
Quin
Hello, Subway. So you are here to make sandwiches the way the customer ask correct? So tell me why when ordering a Philly cheese steak, how is there no cheese on my sandwich, no red onions,and decided not to put the oils or vinegar that was asked for. If you as a sandwich maker can not do your job then find another one. Some of us only get to splurge on these kinds of things every couple months. You ruined my dinner and then to top it all off you have someone who answers the phone with an attitude before you even begin to speak to them. This place is very unprofessional and could care less how they make the sandwich even when its wrote down right in front of their faces. You all should be ashamed. Do better or get better staff or maybe both?
Atmosphere: 1
Food: 1
Service: 1
John Sutherland
I went and I had pizza it 🤮🤮🤮🤮🤮
Service: 1
Sara
Multiple visits. Great sub, lots of meat. Guy friendly. But took 4 visits before accept gift card. I can't use coupons with gift card. Only got to work if I gave card 1st & asked guy to check it. Then it worked.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Black Forest Ham, Subway Club, Chocolate Chip Cookie
Peter
I made an order thru Uber Eats, Subway accepted it only to have them tell me that they aren’t able to make the order because “they’re out of bread.” 🤷♂️ I asked them to cancel my order. They said they couldn’t because it was a third party order so they made me cancel and now neither Subway or Uber Eats wants to refund me. 👎 NOTE TO SELF: Never cancel an order on your end. The merchant needs to do it or else you are stuck paying the bill without getting your food! 😔
Atmosphere: 1
Food: 1
Service: 1
Tara
i don’t usually go out of my way to write reviews, but this customer service was embarrassing. we walked in at around 8:45, (they don’t close until 10, we checked) and there was only one other person in line. two people working, one guy working on a mobile order and the other lady taking the order of the guy in front of us. after taking his order, she began helping the other guy with mobile orders for 20 minutes, then they both disappeared to the back for about 10 minutes. at that point the mobile order showed up to pick up their order, which was made wrong. the guy tried to get their attention multiple times before giving up and walking out on the phone, and we followed him out without speaking to the employees ONCE in 35 minutes.
Robert Burright
I was that the subway today? I told the gentleman that was working that I got some chocolate chip cookies last week and I don’t know what happened. They was no good and the same thing today after I told him I don’t know what happened to this place I go here all the time and I get a sandwich and the chocolate chip cookies but the cookies are disgusting. They taste like they’re old.
Recommended dishes: Chocolate Chip
Alejandra Lopez
I placed an online order and within a minute, I get a phone call that they are low on some ingredients. I tell them to proceed with the order. I arrive at the store and the order was not made, that apparently I told them to cancel. They insisted on reaching out to customer service to get my money back. Employees were rude and unhelpful. Please don't waste your time ordering at this store.
Atmosphere: 1
Food: 1
Service: 1
Brenda Shull
Disgruntled workers. 2 out of 2 visits employees lied about being out of 2 different items that would require heating. 2nd visit they saw they weren't out of said item and slammed microwave door in anger. Food safety is questionable. No ice, no soda, low or out of inventory on most food and containers. Manager needs to step up.
Atmosphere: 1
Food: 1
Service: 1
Penny Lipinski
My Son went there ti get us dinner and there was no one literally working....what a joke, let's pay them 20 bucks an hour to screw your business ?
Didn't have things ready to go on sandwich. Had to keep going in back to get items. Wouldn't honor online coupons. Not very friendly at all.
Atmosphere: 1
Food: 3
Service: 1
Shelby Goodwin
Bread felt like day old bread. Girls behind the counter were rude and talked to customers like they were stupid.
Atmosphere: 2
Food: 1
Service: 1
Jeffrey Titus
Delicious !!!
Wheelchair accessibility: Wheel chair accessibility is good !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club Sandwich
Paige Lenz
Ordered online store called shortly after the order was placed. Called to tell me that it was gonna be about 40 minutes because they did not have any bread. 40 minutes later, i arrived and my order was still not ready. I sat in at the restaurant for 10 minutes, then went inside and sat in the lobby for another 10 minutes before my order was ready. They never offered anything while I waited. After I mentioned that I had waited for an hour and a door dasher walked out with their order before I did, they asked "would you like a cookie for the hard work" this was said by Linda I believe while the manager was next to her at the register. I will not be returning to this subway, and I hope the owner can see that they need new management. Unacceptable.
Atmosphere: 1
Food: 2
Service: 1
Andrew Seyersdahl
Ordered online store called shortly after the order was placed. Called to tell me that it was gonna be about 40 minutes because they did not have any bread. 40 minutes later, i arrived and my order was still not ready sat in at the reaturant for 10 minutes, then went inside and sat in the lobby for another 10 minutes before my order was ready. They never offered anything while I waited. After I mentioned that I had waited for an hour and a door dasher walked out with their order before I did, they asked "would you like a cookie for the hard work" this was said by Linda I believe while the manager was next to her at the register. I will not be returning to this subway, and I hope the owner can see that they need new managment
Not sure what's happened, quality has sure gone down hill.
Atmosphere: 3
Food: 2
Service: 5
Hello, Subway. So you are here to make sandwiches the way the customer ask correct? So tell me why when ordering a Philly cheese steak, how is there no cheese on my sandwich, no red onions,and decided not to put the oils or vinegar that was asked for. If you as a sandwich maker can not do your job then find another one. Some of us only get to splurge on these kinds of things every couple months. You ruined my dinner and then to top it all off you have someone who answers the phone with an attitude before you even begin to speak to them. This place is very unprofessional and could care less how they make the sandwich even when its wrote down right in front of their faces. You all should be ashamed. Do better or get better staff or maybe both?
Atmosphere: 1
Food: 1
Service: 1
I went and I had pizza it 🤮🤮🤮🤮🤮
Service: 1
Multiple visits. Great sub, lots of meat. Guy friendly. But took 4 visits before accept gift card. I can't use coupons with gift card. Only got to work if I gave card 1st & asked guy to check it. Then it worked.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Black Forest Ham, Subway Club, Chocolate Chip Cookie
I made an order thru Uber Eats, Subway accepted it only to have them tell me that they aren’t able to make the order because “they’re out of bread.” 🤷♂️ I asked them to cancel my order. They said they couldn’t because it was a third party order so they made me cancel and now neither Subway or Uber Eats wants to refund me. 👎 NOTE TO SELF: Never cancel an order on your end. The merchant needs to do it or else you are stuck paying the bill without getting your food! 😔
Atmosphere: 1
Food: 1
Service: 1
i don’t usually go out of my way to write reviews, but this customer service was embarrassing. we walked in at around 8:45, (they don’t close until 10, we checked) and there was only one other person in line. two people working, one guy working on a mobile order and the other lady taking the order of the guy in front of us. after taking his order, she began helping the other guy with mobile orders for 20 minutes, then they both disappeared to the back for about 10 minutes. at that point the mobile order showed up to pick up their order, which was made wrong. the guy tried to get their attention multiple times before giving up and walking out on the phone, and we followed him out without speaking to the employees ONCE in 35 minutes.
I was that the subway today? I told the gentleman that was working that I got some chocolate chip cookies last week and I don’t know what happened. They was no good and the same thing today after I told him I don’t know what happened to this place I go here all the time and I get a sandwich and the chocolate chip cookies but the cookies are disgusting. They taste like they’re old.
Recommended dishes: Chocolate Chip
I placed an online order and within a minute, I get a phone call that they are low on some ingredients. I tell them to proceed with the order. I arrive at the store and the order was not made, that apparently I told them to cancel. They insisted on reaching out to customer service to get my money back. Employees were rude and unhelpful. Please don't waste your time ordering at this store.
Atmosphere: 1
Food: 1
Service: 1
Disgruntled workers. 2 out of 2 visits employees lied about being out of 2 different items that would require heating. 2nd visit they saw they weren't out of said item and slammed microwave door in anger. Food safety is questionable. No ice, no soda, low or out of inventory on most food and containers. Manager needs to step up.
Atmosphere: 1
Food: 1
Service: 1
My Son went there ti get us dinner and there was no one literally working....what a joke, let's pay them 20 bucks an hour to screw your business ?
Restaurantji Recommends
Didn't have things ready to go on sandwich. Had to keep going in back to get items. Wouldn't honor online coupons. Not very friendly at all.
Atmosphere: 1
Food: 3
Service: 1
Bread felt like day old bread. Girls behind the counter were rude and talked to customers like they were stupid.
Atmosphere: 2
Food: 1
Service: 1
Delicious !!!
Wheelchair accessibility: Wheel chair accessibility is good !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club Sandwich
Ordered online store called shortly after the order was placed. Called to tell me that it was gonna be about 40 minutes because they did not have any bread. 40 minutes later, i arrived and my order was still not ready. I sat in at the restaurant for 10 minutes, then went inside and sat in the lobby for another 10 minutes before my order was ready. They never offered anything while I waited. After I mentioned that I had waited for an hour and a door dasher walked out with their order before I did, they asked "would you like a cookie for the hard work" this was said by Linda I believe while the manager was next to her at the register. I will not be returning to this subway, and I hope the owner can see that they need new management. Unacceptable.
Atmosphere: 1
Food: 2
Service: 1
Ordered online store called shortly after the order was placed. Called to tell me that it was gonna be about 40 minutes because they did not have any bread. 40 minutes later, i arrived and my order was still not ready sat in at the reaturant for 10 minutes, then went inside and sat in the lobby for another 10 minutes before my order was ready. They never offered anything while I waited. After I mentioned that I had waited for an hour and a door dasher walked out with their order before I did, they asked "would you like a cookie for the hard work" this was said by Linda I believe while the manager was next to her at the register. I will not be returning to this subway, and I hope the owner can see that they need new managment
Atmosphere: 1
Food: 3
Service: 1
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