Never again had me wait a while in drive thru just to give me something I didn’t want
Ray O
Never again had me wait a while in drive thru just to give me something I didn’t want
Amanda wojdyla
This is the worst place to get literally anything they supposedly have to offer at this location. No matter what time or day, they are always out of EVERYTHING. OR, they say they are closed even at an early time like 3pm. I don't get it. This place is literally the worst. Don't order from here if you want anything at all because you wont recieve anything
Fatima Mosqueda
This location should not be called Baskin-Robbins, they are ALWAYS out of stuff.
Noe Pulido
Always get our orders wrong or just straight up missing ingredients
Evangeline Doty
Literally every time I come here they get something in my order wrong. Sometimes it's something as simple as putting the wrong cheese on my sandwich, sometimes it's putting real meat on it instead of the beyond that I asked for, other times it's forgetting something in my order altogether.
aaliyah garcia
The WORST phone etiquette, let the phone ring and ring then they take the phone off the hook so when you call again it’s busy.
JoeShab
HONOR THE PRICES YOU HAVE POSTED! What a joke! I ordered a pre packed quart and a fresh packed quart, the price on the menu board was $4.99 and $5.99 respectively. I got my ice cream and told the price was $14.28. When I received my receipt, I was charged $5.99 and $6.99. I asked the cashier, she said it was tax. I pointed out the price on the wall and what was charged on my receipt. She told me they had raised their prices, but yet they didn’t update their board. I told her I wanted my $2 back, she had to call the manager. She came back and said she could not refund what I was overcharged, and could not charge me the price listed on the board. Refunded the whole amount and had to throw it out.
Jessica Carlson
They always get our orders wrong due to not understanding the language
Got a brownie sundae & didn't have topping as advertise, no hot fudge or peanuts. Also while taking my order, talking to other employees & having to repeat order again. Didn't know serving ice cream was rocket science. Go to Culver's instead. They have great customer service!!
Armando Alba
Horrible customer service!!! Rushing me out while trying to pick out a cake. Directed me to a different location. No one there to put Happy bday on cake. Smh
juan c rodriguez
Eli and Alani rocked, saved the night
Gregory A. Gore Jr.
Good ice cream cones with really great ice cream
Sherrell Polk
They charge extra for everything! I don't go often but when I do, the items I want is out of stock. They also don't accept the survey on the receipt if the receipt has a chicago address on it/purchased from a Chicago Dunkin.
Never again had me wait a while in drive thru just to give me something I didn’t want
Never again had me wait a while in drive thru just to give me something I didn’t want
This is the worst place to get literally anything they supposedly have to offer at this location. No matter what time or day, they are always out of EVERYTHING. OR, they say they are closed even at an early time like 3pm. I don't get it. This place is literally the worst. Don't order from here if you want anything at all because you wont recieve anything
This location should not be called Baskin-Robbins, they are ALWAYS out of stuff.
Always get our orders wrong or just straight up missing ingredients
Literally every time I come here they get something in my order wrong. Sometimes it's something as simple as putting the wrong cheese on my sandwich, sometimes it's putting real meat on it instead of the beyond that I asked for, other times it's forgetting something in my order altogether.
The WORST phone etiquette, let the phone ring and ring then they take the phone off the hook so when you call again it’s busy.
HONOR THE PRICES YOU HAVE POSTED! What a joke! I ordered a pre packed quart and a fresh packed quart, the price on the menu board was $4.99 and $5.99 respectively. I got my ice cream and told the price was $14.28. When I received my receipt, I was charged $5.99 and $6.99. I asked the cashier, she said it was tax. I pointed out the price on the wall and what was charged on my receipt. She told me they had raised their prices, but yet they didn’t update their board. I told her I wanted my $2 back, she had to call the manager. She came back and said she could not refund what I was overcharged, and could not charge me the price listed on the board. Refunded the whole amount and had to throw it out.
They always get our orders wrong due to not understanding the language
Love it
Restaurantji Recommends
Got a brownie sundae & didn't have topping as advertise, no hot fudge or peanuts. Also while taking my order, talking to other employees & having to repeat order again. Didn't know serving ice cream was rocket science. Go to Culver's instead. They have great customer service!!
Horrible customer service!!! Rushing me out while trying to pick out a cake. Directed me to a different location. No one there to put Happy bday on cake. Smh
Eli and Alani rocked, saved the night
Good ice cream cones with really great ice cream
They charge extra for everything! I don't go often but when I do, the items I want is out of stock. They also don't accept the survey on the receipt if the receipt has a chicago address on it/purchased from a Chicago Dunkin.
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