Chris was one of the nicest people that I have met. Super nice and worked very fast and diligently. Would def go back.
Atmosphere: 5
Food: 5
Service: 5
Brent Stanley
Browsed the online menu and decided on something, went to the restaurant drive thru, repeated our order 3-4 times, was then told that they don't carry one of the flavors, we again repeated what we chose instead of the flavor they didn't have, was asked to pull forward because they somehow couldn't here us, pulled forward FINALLY got our order in, just for them to try to charge us almost $10 for a double scoop cup when online tells you it's $5.98 with tax, they were charging us as 2 single scoops claiming it was $4 something a scoop! These 2 women can't hear or do their job correctly, ended up walking away with a single scoop of ice cream but at that point with the experience we had we had opted not to trust it and ended up throwing it out. With the bad experience and bad vibes from these employees I did not feel comfortable trusting that they didn't tamper with it possibly. Will not be seeing my money from here on forward.
Atmosphere: 1
Service: 1
Dr. Mohammad Shamsuddoha
Their ice cream is yummy. They always run out of stock of mango and strawberry ice-cream.
Matthew Swanson
I have went to Baskin Robbins in Macomb twice in the last two months. On both occasions they have had the ingredients to make the ice cream I wanted but had it wrapped up up to an hour before closing and refused to make it.
R Downey
Great service!!
Erich Curtis
Absolutely amazing! Everyone was incredibly friendly! My daughter broke her wrist today all she wanted was pink ice cream. She got that in a unicorn cup with an edible unicorn horn! She had a blast and forgot all about her cast!! Amazing staff. Clean store. Great selection and prices. Great job all around!!!
Kelly Rule
Had the wild and reckless sherbet! A combination of fruit punch, blue raspberry and green apple! It was amazing!
Tasha Jinkens
Not only did they not give me what order but when I called to complain the shift leader aka “manager on duty” was so rude to me. So now I’m out $10 and stuck with something that is completely disgusting!
Krys C
Smallest scoop of ice cream for $4.
Krotis
Terrible customer service, but the drinks are ight
My grandson's loved the ice cream and I loved my iced coffee with sugar free toasted almond!!!! Great service and very friendly
Dena Furniss
Went through drive through at 6:08 pm and they wouldn't serve us any ice cream. They don't "close" until 7:00 pm and had already pulled all the ice cream! Terrible customer service. Linc was very rude. He even stuck his head out of the drive through window as we passed by and continued to be unprofessional and made offensive comments. He should be fired.
Dena Pierce Furniss
Rude drive thru staff on 7/17/22
Closed (put away ice cream) by 6:08 when hours are until 7pm --so NO ice cream on National Ice Cream Day
Almost always out of favorite flavors --very slim choices
Dena Pierce Furniss
Rude drive thru staff on 7/17/22 Closed (put away ice cream) by 6:08 when hours are until 7pm --so NO ice cream on National Ice Cream Day Almost always out of favorite flavors --very slim choices
Julie A. Pierce
Wanted ice cream today on National Ice Cream day. Went a little after 6 pm and they told me that the ice cream was put away and they weren’t serving any more tonight. They closed at 7! Should have been plenty of time to serve customers. Terrible customer service. Rude employee at the drive thru
Chris was one of the nicest people that I have met. Super nice and worked very fast and diligently. Would def go back.
Atmosphere: 5
Food: 5
Service: 5
Browsed the online menu and decided on something, went to the restaurant drive thru, repeated our order 3-4 times, was then told that they don't carry one of the flavors, we again repeated what we chose instead of the flavor they didn't have, was asked to pull forward because they somehow couldn't here us, pulled forward FINALLY got our order in, just for them to try to charge us almost $10 for a double scoop cup when online tells you it's $5.98 with tax, they were charging us as 2 single scoops claiming it was $4 something a scoop! These 2 women can't hear or do their job correctly, ended up walking away with a single scoop of ice cream but at that point with the experience we had we had opted not to trust it and ended up throwing it out. With the bad experience and bad vibes from these employees I did not feel comfortable trusting that they didn't tamper with it possibly. Will not be seeing my money from here on forward.
Atmosphere: 1
Service: 1
Their ice cream is yummy. They always run out of stock of mango and strawberry ice-cream.
I have went to Baskin Robbins in Macomb twice in the last two months. On both occasions they have had the ingredients to make the ice cream I wanted but had it wrapped up up to an hour before closing and refused to make it.
Great service!!
Absolutely amazing! Everyone was incredibly friendly! My daughter broke her wrist today all she wanted was pink ice cream. She got that in a unicorn cup with an edible unicorn horn! She had a blast and forgot all about her cast!! Amazing staff. Clean store. Great selection and prices. Great job all around!!!
Had the wild and reckless sherbet! A combination of fruit punch, blue raspberry and green apple! It was amazing!
Not only did they not give me what order but when I called to complain the shift leader aka “manager on duty” was so rude to me. So now I’m out $10 and stuck with something that is completely disgusting!
Smallest scoop of ice cream for $4.
Terrible customer service, but the drinks are ight
Restaurantji Recommends
My grandson's loved the ice cream and I loved my iced coffee with sugar free toasted almond!!!! Great service and very friendly
Went through drive through at 6:08 pm and they wouldn't serve us any ice cream. They don't "close" until 7:00 pm and had already pulled all the ice cream! Terrible customer service. Linc was very rude. He even stuck his head out of the drive through window as we passed by and continued to be unprofessional and made offensive comments. He should be fired.
Rude drive thru staff on 7/17/22 Closed (put away ice cream) by 6:08 when hours are until 7pm --so NO ice cream on National Ice Cream Day Almost always out of favorite flavors --very slim choices
Rude drive thru staff on 7/17/22 Closed (put away ice cream) by 6:08 when hours are until 7pm --so NO ice cream on National Ice Cream Day Almost always out of favorite flavors --very slim choices
Wanted ice cream today on National Ice Cream day. Went a little after 6 pm and they told me that the ice cream was put away and they weren’t serving any more tonight. They closed at 7! Should have been plenty of time to serve customers. Terrible customer service. Rude employee at the drive thru
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