Dunkin'
820 W Jackson St, Macomb
(309) 421-0337
Recent Reviews
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Food and coffee were mediocre at best.
Atmosphere: 2
Food: 2
Service: 2
I bought cheese strawberry milk shake and guys only prepared a strawberry milkshake for me so I had to pull it away. i didn't like it but their customer relation was good
Dietary restrictions: Fya
Atmosphere: 4
Food: 1
Service: 5
Recommended dishes: Doughnut
Worst donuts I have ever had. Ordered glazed donut holes, tasted like a piece of white bread and priced at double compared to any other donut shop i get them. Ordered blue berry donut: comes plain without icing or glaze ( ? Or sugar in batter)... I can only assume they ran out of sugar and just made products away. Never going to any "dunkin" again.
Atmosphere: 3
Food: 1
Service: 3
I ordered a bacon, egg and cheese on sourdough. The bacon was under cooked, bread was soggy and not toasted. Absolutely no flavor in this sandwich. The hash browns were disappointing. Got maybe 5 tiny ones that wet overcooked and soaked in grease. Had a bad after taste. The coffee I got tasted watered down. Highly disappointed.
Atmosphere: 1
Food: 1
Service: 3
Becky was a real treat Absolutely loved her service
Atmosphere: 5
Food: 5
Service: 5
Becky was a real treat Absolutely loved her service
Atmosphere: 5
Food: 5
Service: 5
HORRIBLE!!! -0 WAS REFUSED WINDOW SERVICE. STORM, RAIN, prevented me 80 yo., from hearing a weak voice from the speaker. My 90 yo friend wanted a waffle cone. Told the MANAGER who was at the window she wanted to know what flavors in chocolate had nuts.RUDE!?!?!? WOW "WE DON'T DON'T TAKE ORDERS AT THE WINDOW! YOU HAVE TO...etc"I have health issues that makes doing things difficult at times, such as going inside to order when it's possible to order from outside. A simple cone order turned into A POLICE CALL, DISORDERLY CONDUCT $100 + NO TRESSPASS ON DUNKIN DONUT PROPERTY.HER??? WHAT? OWNER OF DUNKIN BASKIN? WHERE?
I saw a review from today about a woman who wanted a "stirred macchiato." i saw the whole thing, she was extremely specific about getting a macchiato and they gave her a macchiato, she said she wanted it stirred, which the clerk went to go stir it, he told her "oh that would be a latte", to which the woman responded by immediately screaming through the window and cussing at the employees, to the point where the managers refunded her money and told her to leave, she started banging on the windows and screaming in the drive through. The manager yelled she was going to call the police, at which point the angry woman sped off out the drive through, where customers that were outside the building looked like they were screaming at her, probably screaming at her from the way she was driving. But the woman started screaming about the macchiato again before driving off.Anyways, i kind of expected she'd leave a bad review with a skewed story, which she did. So here is how it actually happened, she was extremely rude to the staff and got banned from the store.It was pretty fun to watch.
Atmosphere: 5
Food: 5
Service: 5
Crazy how you ban people when it's all because you can't do your job.I asked for a machiato and to have it stirred. They handed it to me unstirred and I said can you stir it?The guy goes "well That's a latte" and I said "the terminology doesn't matter" They then took the drink away and proceeded to hand me my money back and tell me not to come back.You all are a joke. Not to mention yall are high on the job.
Atmosphere: 1
Service: 1
If I can give this place, no stars I would. The staff are horrible, disrespectful, ghetto and ignorant
Restaurantji Recommends
Waffle cones are
Atmosphere: 5
Food: 5
Service: 5
GM is terrible at customer service and communication without yelling at customers.
A solid 3 ☆'s from us. My daughter treated me to breakfast. It was edible. My daughters bacon was extremely flimsy on her sandwich. The prices are alittle high for the quality. My daughter said the employee just wasn't having any of it. It was 7:30 am, she probably didn't get her coffee in. When people order early before work sometimes that morning friendlyness, smile, and great customer service sets the stage for their good vibes for the whole day just sayin'. If your grumpy, tired with a sour attitude, that can easily damper someone's day, but hey... nothing was burnt this time. ?
Atmosphere: 3
Food: 4
Service: 3
Food is not good and the employees are really rude. I didn't come back there.
Atmosphere: 1
Food: 1
Service: 1
Unless you want to wait over 30 minutes in their drive thru, don’t waste your time.
Parking: Drive thru is always packed. Good luck parking and being able to get out.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Donuts
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