Customer service is amazing and second to none. Food is hot and drinks are made right. Donuts rock!
Atmosphere: 5
Food: 5
Service: 5
Ethan
Probably one of the better Dunkin’s. I love the workers (y’all rock!) and they rarely mess up my orders (I’ve only had one coffee made wrong in my dozens of orders, and I’ve never been given battery acid coffee here which is always a win).
Atmosphere: 5
Food: 5
Service: 5
Leisure Seeker CSK
I was excited for a Dunkin’ Donuts to open in my hometown in Macomb Illinois. However, I will no longer be Spending $ at Dunkin’ Donuts for one reason. EVERY single time I go to this location and try to order certified food items and smoothies they give me some excuse on why they don’t have it in stock. This has been going on for THREE YEARS . If your menu advertises Something for sale why would you not keep that item in stock????
Atmosphere: 3
Food: 1
Service: 1
Jennifer Ewing
If I could give less than a 1 star review I would! I have NEVER received good service. Sunday morning we went through the drive at 9 am. They forgot part of the order. We drove around and went in, and met with attitude. Rude staff. They got nasty, so we got nasty back. Girl said she did not have to wait on us. First of all, you got our order wrong at the drive. You ALREADY had our money. Hateful staff.
Atmosphere: 1
Food: 1
Service: 1
Patricia Wilson (P. Wilson)
Great coffee and breakfast sandwich
Atmosphere: 4
Food: 5
Service: 5
Mar C
Dried out muffins & donuts on a Sunday morning! Counter help seemed quite confused in taking simple order. Stay away!
Atmosphere: 1
Food: 1
Service: 1
Del Mecum
Guess you need to go through the drive thu to get speedy service. Turn the dang heat down...80+ degrees in here!!!
Megan Molloy
The service here is excellent—particularly the folks who work the drive-through window. No matter how busy it gets, they stay calm and take the time to tell me to have a good day, exchange pleasantries, and generally help me to feel like a human. (Please note that I DO NOT THINK that this is the job of service workers. They have a thousand things to do at any given moment, so it’s extra special when they can spare a second to talk about glow-in-the-dark nail polish.) I know it’s only fast food, but at this particular Dunkin’, it’s also an incredible comfort. Thank you. <3
That OneGuy
It was pretty good and well kept. The food was good I got the hashbrowns the had a good flavor and were crispy. I went in and the employees were very nice. It has seating options if you want to dine in. I also got a glased donut it was very good with nice and dense dought the glase on it gave it a nice sweetness. The hashbrowns do tase good with ketchup. Overall I would come again.
The service was excellent, and my sundae (2 scoops in a cup) was prepared perfectly with whipped topping, nuts and a cherry on top! The only disappointing this is that they have banana splits on the menu, but I couldn't get it because they didn't have bananas. 😞
Angela Hotchkiss
6:40 am on a Sunday, there needs to be more than one worker. My friend and I got in line, there were two cars in front of us. There was only one person to take orders, make coffee, and make food. I'm not blaming this worker, the managers should have scheduled at least one other person. We were sitting at the window for a few minutes and were never greeted, and we had to leave without getting anything from our order and without paying because it was taking so long and I almost missed my train.
Nicole Brown
Food and coffee were mediocre at best.
Atmosphere: 2
Food: 2
Service: 2
Hamza Hamens
I bought cheese strawberry milk shake and guys only prepared a strawberry milkshake for me so I had to pull it away. i didn't like it but their customer relation was good
Dietary restrictions: Fya
Atmosphere: 4
Food: 1
Service: 5
Recommended dishes: Doughnut
soylent green
Worst donuts I have ever had. Ordered glazed donut holes, tasted like a piece of white bread and priced at double compared to any other donut shop i get them. Ordered blue berry donut: comes plain without icing or glaze ( ? Or sugar in batter)... I can only assume they ran out of sugar and just made products away. Never going to any "dunkin" again.
Customer service is amazing and second to none. Food is hot and drinks are made right. Donuts rock!
Atmosphere: 5
Food: 5
Service: 5
Probably one of the better Dunkin’s. I love the workers (y’all rock!) and they rarely mess up my orders (I’ve only had one coffee made wrong in my dozens of orders, and I’ve never been given battery acid coffee here which is always a win).
Atmosphere: 5
Food: 5
Service: 5
I was excited for a Dunkin’ Donuts to open in my hometown in Macomb Illinois. However, I will no longer be Spending $ at Dunkin’ Donuts for one reason. EVERY single time I go to this location and try to order certified food items and smoothies they give me some excuse on why they don’t have it in stock. This has been going on for THREE YEARS . If your menu advertises Something for sale why would you not keep that item in stock????
Atmosphere: 3
Food: 1
Service: 1
If I could give less than a 1 star review I would! I have NEVER received good service. Sunday morning we went through the drive at 9 am. They forgot part of the order. We drove around and went in, and met with attitude. Rude staff. They got nasty, so we got nasty back. Girl said she did not have to wait on us. First of all, you got our order wrong at the drive. You ALREADY had our money. Hateful staff.
Atmosphere: 1
Food: 1
Service: 1
Great coffee and breakfast sandwich
Atmosphere: 4
Food: 5
Service: 5
Dried out muffins & donuts on a Sunday morning! Counter help seemed quite confused in taking simple order. Stay away!
Atmosphere: 1
Food: 1
Service: 1
Guess you need to go through the drive thu to get speedy service. Turn the dang heat down...80+ degrees in here!!!
The service here is excellent—particularly the folks who work the drive-through window. No matter how busy it gets, they stay calm and take the time to tell me to have a good day, exchange pleasantries, and generally help me to feel like a human. (Please note that I DO NOT THINK that this is the job of service workers. They have a thousand things to do at any given moment, so it’s extra special when they can spare a second to talk about glow-in-the-dark nail polish.) I know it’s only fast food, but at this particular Dunkin’, it’s also an incredible comfort. Thank you. <3
It was pretty good and well kept. The food was good I got the hashbrowns the had a good flavor and were crispy. I went in and the employees were very nice. It has seating options if you want to dine in. I also got a glased donut it was very good with nice and dense dought the glase on it gave it a nice sweetness. The hashbrowns do tase good with ketchup. Overall I would come again.
Best of the best! Always taking care of me!!
Restaurantji Recommends
The service was excellent, and my sundae (2 scoops in a cup) was prepared perfectly with whipped topping, nuts and a cherry on top!
The only disappointing this is that they have banana splits on the menu, but I couldn't get it because they didn't have bananas. 😞
6:40 am on a Sunday, there needs to be more than one worker. My friend and I got in line, there were two cars in front of us. There was only one person to take orders, make coffee, and make food. I'm not blaming this worker, the managers should have scheduled at least one other person. We were sitting at the window for a few minutes and were never greeted, and we had to leave without getting anything from our order and without paying because it was taking so long and I almost missed my train.
Food and coffee were mediocre at best.
Atmosphere: 2
Food: 2
Service: 2
I bought cheese strawberry milk shake and guys only prepared a strawberry milkshake for me so I had to pull it away. i didn't like it but their customer relation was good
Dietary restrictions: Fya
Atmosphere: 4
Food: 1
Service: 5
Recommended dishes: Doughnut
Worst donuts I have ever had. Ordered glazed donut holes, tasted like a piece of white bread and priced at double compared to any other donut shop i get them. Ordered blue berry donut: comes plain without icing or glaze ( ? Or sugar in batter)... I can only assume they ran out of sugar and just made products away. Never going to any "dunkin" again.
Atmosphere: 3
Food: 1
Service: 3
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