this place is so awesome! they stayed open so i could get my pizza after work! Great food, and great staff!
Atmosphere: 5
Food: 5
Service: 5
Kimberly
Food is good. However, When calling into place an order, the person you speak to is not on site and is difficult to understand.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Pepperoncinis, Ultimate Pepperoni Pizza, Super Hawaiian Pizza
Jacquelyne89
Waited over an hour and a half for 1 single topping pizza for carry out.
Atmosphere: 1
Food: 1
Service: 1
Collin Pleuss
Customer service was out of this world. They accommodated a special request I had, looked for discounts that fit the description of my order, delivery was prompt and the driver was polite. Will definitely be going back!
Atmosphere: 5
Food: 5
Service: 5
Raymond Lawson
Overpriced. Didn't get my whole order. Large pizza description on the website says 8 slices but the pizza i got was 6 slices and about the size of a frozen jacks pizza and it was made wrong. First and last time ordering here.
Atmosphere: 1
Food: 2
Service: 1
Sarah.K
We loved it! They’re so friendly and the food is nice
Atmosphere: 5
Food: 5
Service: 5
Patrick Austin
The delivery was outstanding. Pizza was hot, fresh ingredients, and tasty
Food: 5
Service: 5
David G
visited this store 3 times all three times got the wrong order
Small and cramped store, excessively rude employees, and bad pizza! It's really a shame that they used a brand new building for this place. Please do not tip these people as they truly DO NOT deserve it.
Atmosphere: 1
Food: 1
Service: 1
Sarah e. Baldwin
Here's the deal, even though our food was ruined, I'm giving this Papa John's location 5 stars. I know that sounds crazy right!? However, through no fault of theirs, we ended up with a doordash delivery driver for our food. The driver showed up to the wrong house and rang the doorbell of our neighbors house. When I finally got on the phone with him and told him he was in the wrong spot, he came around the corner and he was carrying our pizzas vertically.
Naturally, when we got them inside and opened them, our pizzas were pretty much balls of mush and all crumpled up. I called the store and I was put on the phone with the GM. She was absolutely wonderful, and even offered to remake our food and deliver it personally to our home.
At this point it's kind of late so I didn't really want to have that done but we did get a refund on our order. She explained that going forward, this location is going to have its own delivery drivers, employed by Papa John's. So overall I was very satisfied with the experience that I had with the store. I'm definitely not going to let two smashed up inedible pizzas keep us from ordering from this location.
Brand new!!!! All the great Papa John's you like in a location that's finely convenient for the people of Mahomet. Staff was friendly and the manager on duty wouldn't let me leave until she double checked the order herself. Quick in and out and I love it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Pizza, Cheesesticks
Krista Mast
We ordered a pizza tonight they told us it would be an hour, we waited & waited, well it never came so my son called the store to see what happened & she it was picked up & she started giving my son a hard time & then she hung up on him! So I called she said there was no pizza ordered from us & I told her we ordered it & my son paid for it & I told her we wanted another one but we aren't paying for since we already had paid for one...well she hung up on me so called back she told me she can't give us pizza as we never ordered one (the guy who took our order had accent) then she hung up on me again when I tried to call again she replayed the promotions over & over & the last time I called she hung up on me without saying anything so tomorrow I'm going in to complain on her & get our money back & I will never order another pizza from them again!
Tina Hoctor
Why say you offer delivery? Waited 2 1/2 hours… finally called the store.. my food was under a warmer for at least an hour but never notified me that there’s no delivery… even though I paid for it. The door dashers waiting in the lobby were upset with it as well.
Atmosphere: 1
Food: 1
Service: 1
Mr. Cool Dude
Dominos and Briks are better by far. These people don’t have anything together and got our order wrong. Seemly most people have received the wrong stuff too.
Jennifer Ochs
The lady checking out anyone is soooo completely rude. Yelling at staff and demanding! Can't miss her.. she's unique
this place is so awesome! they stayed open so i could get my pizza after work! Great food, and great staff!
Atmosphere: 5
Food: 5
Service: 5
Food is good.
However, When calling into place an order, the person you speak to is not on site and is difficult to understand.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Pepperoncinis, Ultimate Pepperoni Pizza, Super Hawaiian Pizza
Waited over an hour and a half for 1 single topping pizza for carry out.
Atmosphere: 1
Food: 1
Service: 1
Customer service was out of this world. They accommodated a special request I had, looked for discounts that fit the description of my order, delivery was prompt and the driver was polite. Will definitely be going back!
Atmosphere: 5
Food: 5
Service: 5
Overpriced. Didn't get my whole order. Large pizza description on the website says 8 slices but the pizza i got was 6 slices and about the size of a frozen jacks pizza and it was made wrong. First and last time ordering here.
Atmosphere: 1
Food: 2
Service: 1
We loved it! They’re so friendly and the food is nice
Atmosphere: 5
Food: 5
Service: 5
The delivery was outstanding. Pizza was hot, fresh ingredients, and tasty
Food: 5
Service: 5
visited this store 3 times all three times got the wrong order
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Ultimate Pepperoni Pizza, BBQ Meats Pizza
Small and cramped store, excessively rude employees, and bad pizza! It's really a shame that they used a brand new building for this place. Please do not tip these people as they truly DO NOT deserve it.
Atmosphere: 1
Food: 1
Service: 1
Here's the deal, even though our food was ruined, I'm giving this Papa John's location 5 stars. I know that sounds crazy right!? However, through no fault of theirs, we ended up with a doordash delivery driver for our food. The driver showed up to the wrong house and rang the doorbell of our neighbors house. When I finally got on the phone with him and told him he was in the wrong spot, he came around the corner and he was carrying our pizzas vertically.
Naturally, when we got them inside and opened them, our pizzas were pretty much balls of mush and all crumpled up. I called the store and I was put on the phone with the GM. She was absolutely wonderful, and even offered to remake our food and deliver it personally to our home.
At this point it's kind of late so I didn't really want to have that done but we did get a refund on our order. She explained that going forward, this location is going to have its own delivery drivers, employed by Papa John's. So overall I was very satisfied with the experience that I had with the store. I'm definitely not going to let two smashed up inedible pizzas keep us from ordering from this location.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Brand new!!!! All the great Papa John's you like in a location that's finely convenient for the people of Mahomet. Staff was friendly and the manager on duty wouldn't let me leave until she double checked the order herself. Quick in and out and I love it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Pizza, Cheesesticks
We ordered a pizza tonight they told us it would be an hour, we waited & waited, well it never came so my son called the store to see what happened & she it was picked up & she started giving my son a hard time & then she hung up on him! So I called she said there was no pizza ordered from us & I told her we ordered it & my son paid for it & I told her we wanted another one but we aren't paying for since we already had paid for one...well she hung up on me so called back she told me she can't give us pizza as we never ordered one (the guy who took our order had accent) then she hung up on me again when I tried to call again she replayed the promotions over & over & the last time I called she hung up on me without saying anything so tomorrow I'm going in to complain on her & get our money back & I will never order another pizza from them again!
Why say you offer delivery? Waited 2 1/2 hours… finally called the store.. my food was under a warmer for at least an hour but never notified me that there’s no delivery… even though I paid for it. The door dashers waiting in the lobby were upset with it as well.
Atmosphere: 1
Food: 1
Service: 1
Dominos and Briks are better by far. These people don’t have anything together and got our order wrong. Seemly most people have received the wrong stuff too.
The lady checking out anyone is soooo completely rude. Yelling at staff and demanding! Can't miss her.. she's unique
Atmosphere: 5
Food: 5
Service: 1
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