Dairy Queen Store - Treat Only

Manteno DQ is just simply the best

My fiancé and i went through the drive through this evening around 9pm. We ordered two Sundays and we asked if they could make one with two toppings, we’d never had it so we were asking. The order taker was very rushed and rudely said she could and did we want anything else. We felt very rushed and quickly moved to the next window.
At the window the same girl (I recognized her to be the manger which made the whole experience more frustrating) at the window my fiancé kindly asked how she was doing tonight and she ignored him and quickly and rudely said the total and took the money and slammed the window while my fiancé was in the middle of trying to tell her we have rewards to use. We had saved our points and had several dollars off our order. He kept tying to tell her but she’d already closed the window and completed the transaction. When she opened the window again and shoved the money at him he AGAIN tried to tell her he had rewards, she Newley closed the window before she acknowledged him speaking then she asked for the number and put it in for rewards. He had to for a THIRD TIME tell her he had saved his points and was wanting to use them, but she was in such a hurt rushing us she didn’t give him a chance to say.
She said that we needed to have told her before she did the transaction. So he said AGAIN, 4 times he explained this, and she just repeated herself despite him KINDLY but intentionally telling her she rushed so fast she wasn’t listening to him tell her.
She just slammed the door and walked away.
Again I recognized her to be the manager and that’s just completely wrong behavior.

I work fast food order towing and windows and that completely awful costumer service and I would never treat someone that way especially without giving them an apology for not having heard them or anything.
Just rude attitude and denial. Very bad experience for it being a quiet night.

Window person was a wonderful person.
I will return

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Vanilla Ice Cream

Took grandaughter for ice cream after school.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Chip Blizzard Treat

We had a twist cone and a small strawberry sundae

Food: 5

Service: 5

Always yummy! Can't go wrong with DQ!

this place never fails peach cobbler blizzard the best

Atmosphere: 5

Food: 5

Service: 5

Always a great place for ice cream or a blizzard. Quick service even when it is busy. The people who work here are always so helpful!! Plenty of room to sit on their patio with family or friends.

Service: 5

Recommended dishes: Ultimate Cookie Blizzard Treat, Royal Ultimate Choco Brownie Blizzard Treat

Yum the vanilla cone dipped in the crunch coat best ever try it in a cup instead of on the cone…easier to eat!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Butterfinger Blizzard

Very quick to serve

Atmosphere: 5

Food: 5

Service: 5

Ice CreamNO

Atmosphere: 3

Food: 1

Service: 5

Very quick to serve

Atmosphere: 5

Food: 5

Service: 5

Love the blizzards we usually get. And love getting coupons.

Great soft serve cones! Done much better than other DQs in the area. Highway stop for a break and a treat.

Omg my banana split was so delicious. The stuff was wonderful. I wished they had a big fan when we sit in the tables.