Monical's Pizza
199 Southcreek Dr, Manteno
(815) 468-7409
Recent Reviews
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This pizza was a total letdown. Barely any sauce, so it tasted like eating flavored cardboard. The crust was paper-thin, not the normal thickness I expected, and it was so dry it was borderline inedible. Cooking it well-done on such a thin crust just made it burnt to a crisp. Honestly, I couldn’t enjoy it at all—complete waste of a meal.
Atmosphere: 5
Food: 1
Service: 5
Very friendly and accomodating staff, with great pizza. Sterling took care in his service - will be back next time through and in need of a meal!
Atmosphere: 5
Food: 5
Service: 5
Pizza was pretty good! Had Ms. Erica and she was a killer waitress. Go in and see her
Atmosphere: 5
Food: 5
Service: 5
Went it for pizza last night! Our server Erica was absolutely amazing! This woman was absolutely fantastic. Would highly recommend her and you should ask for her when you go in!
Atmosphere: 5
Food: 5
Service: 5
We had Erica last night for our waitress and she was absolutely amazing! The pizza was good but great, but her service made up for it! Will for sure be back again just because of her
Atmosphere: 5
Food: 4
Service: 5
It was soooo good.
Atmosphere: 5
Food: 5
Service: 5
Mariah Roseland was wonderful - she is a great manager! Keep up the good work!
Love this place. Shout out to Mo and the rest of the crew there tonight. They were extremely kind to us and can’t thank them enough.
This location is WONDERFUL. Having grown up with a Monicals pizza, every time we drive south into Illinois from Wisconsin if there’s a Monicals anywhere close to where we are at we’ll make the trip to it. This Monicals has been the one we’ve typically scouted out over the last few years.
We had to drive to Tennessee a week and a half ago and stopped on our way down. We came back this past Wednesday and stopped on our way back up. The service we have at this location is always top notch. The food reflects the same quality as the service.
The person working (the manager I’m assuming) remembered us from stopping on our way down, and welcomed us back on our way back through. We always try to bring some of the frozen take and bake pizzas back with us, and we had a fairly large order this time around - which she made sure was ready to go by the time we left and kept them in the freezer until we finished eating. To ensure they didn’t get too warm, they were kind enough to wrap them up in tin foil. (We also had insulated bags so they traveled well)
The tin foil was especially helpful, as we got stuck in Chicago during rush hour for several hours, and when we got home the food was still extremely cold.
While Monical’s is always worth a stop if it’s somewhat close, this location specifically always seems to be at the top of their game. Can’t recommend them enough!
Atmosphere: 5
Food: 5
Service: 5
GREATEST PLACE EVER !!! great service ,awesome employees and very accommodating .Best values !!
Restaurantji Recommends
We arrived and was seated quickly. However, it took 30 minutes before a waitress finally came over to take our order. After finishing our food we waited again to receive our bill. I ended up having to go to the cashier in order to pay. Overall this was not a good experience. We felt ignored by the service.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Thin Crust Pizza
Pizzas are great! Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Went for late lunch and there were no servers. Had to go to take-out counter to order. Food was decent.
Atmosphere: 2
Food: 4
Service: 2
Make sure you free up your whole day before showing up to this establishment! I would be fine with a little bit of a wait if the food was better than moldy pizza you would find on the side of the road!!! I look into the kitchen to see upwards of 7 people standing there doing quite literally nothing. They robbed me and everyone else in the building of their time. Absolutely ridiculous! If anything they should be paying me to even walk in the building. In all honesty though I think Mr beast found himself a new challenge, 1 thousand dollars for every hour someone can wait for thier food in this building. It would be a free video idea for him as no one would be able to wait for this long. You can order a simple glass of water and still not get it for upwards of a hour. You would have better luck going to the Pacific and drinking water there. The drive would still take less time than this abomination. I think Monicals as a whole would save money destroying this building. I have already booked an appointment to a local hypnosis professional so he can make me forget about this terrible experience. After hour upon hours of waiting for food me and my table were just informed that our pizza hadn't even touched an oven yet. How? This is absolutely infuriating and this has opened my eyes to the corruption and hideous behaviors from Monicals pizza. I would recommend to everyone in the world to never even look at a Monicals pizza ever again. If someone was to walk into a Monicals I believe now that they should be promptly and thoroughly taken care of in the only way seen fit, that would be jail time of course. A life sentence should be given to any and everyone who walks into Monicals.
Atmosphere: 1
Food: 1
Service: 1
I visited Monical's Pizza in Manteno, Illinois, for their $12 all-you-can-eat pizza deal, expecting a great experience. Unfortunately, it was anything but.
After placing our order, we waited over an hour with no sign of our pizza. By the time we wanted another pizza, the wait had made us consider leaving. While writing this review, I discovered our receipts never printed, meaning our pizzas weren't even being prepared. Management and the server failed to check if the orders were processed.
In summary, the service was slow and disorganized. I cannot recommend Monical's in Manteno based on this experience.
Atmosphere: 3
Food: 3
Service: 1
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