The man in drive thru tonight needs retrained on customer service. He was laughing at us. Over an order. Then refused to even fulfil the order. How is this acceptable? Management needs to look into this!
Atmosphere: 1
Food: 1
Service: 1
Sarah B
Yummy tasty donuts
Atmosphere: 5
Food: 5
Service: 5
Jessica Jacobs
I would give 0 stars if that were an option. I placed an order online and had my husband get the order. We live over 30 miles away and he was in the area to get stuff from Home Depot. He asks for the order. They give it to him.
I asked for an extra 2 pink donuts with sprinkles for my youngest kid and a dozen donuts because, and only because, the pink icing and sprinkle donut isn’t an option to choose in build your own dozen. Well, big surprise he gets home with no pink donuts for our youngest.
He calls and explains our situation, in being over 30 miles away, the only suggestion they give him is to drive back to get the donuts. Really?! Yeah, let’s drive 60 extra miles out of the way to get 2 donuts! And the best part is I called a corporate office and the woman on the phone promised to send a code for a free dozen. Never got a code. Like, at some point can these corporations take the time to investigate, or is it too profitable to keep ripping off customers and offering empty promises?
Order #40045156386652160
Pablo “ONLYWARSIES” G. SALGADO
I really missed the brownie chocolat donut but in this please the kindness make me forget about it thank you
Atmosphere: 5
Food: 5
Service: 5
Kyle Johnson
I love this place
Monica Pera
Love the employees. They're always prompt and cheerful and eager to help.
Atmosphere: 5
Food: 5
Service: 5
Random Zero
Kinda over priced for a dozen plan donuts
Atmosphere: 3
Food: 4
Service: 4
Gregg Hicks
Donuts were great 👍! Fresh and hot likevI like them. Only complaint is that you shouldn't need to ask for everything. If the hot sign is on just give napkins out.... straws shouldn't need a request tbh.
Atmosphere: 5
Food: 5
Service: 4
Lilly Smith
fresh donuts, kind and patient workers
Atmosphere: 5
Food: 5
Service: 5
Ennis Ash-Sims
Whenever I'm in the Marion/Carbondale area I must stop to get Krispy Kreme!
The man in drive thru tonight needs retrained on customer service. He was laughing at us. Over an order. Then refused to even fulfil the order. How is this acceptable? Management needs to look into this!
Atmosphere: 1
Food: 1
Service: 1
Yummy tasty donuts
Atmosphere: 5
Food: 5
Service: 5
I would give 0 stars if that were an option. I placed an order online and had my husband get the order. We live over 30 miles away and he was in the area to get stuff from Home Depot. He asks for the order. They give it to him.
I asked for an extra 2 pink donuts with sprinkles for my youngest kid and a dozen donuts because, and only because, the pink icing and sprinkle donut isn’t an option to choose in build your own dozen. Well, big surprise he gets home with no pink donuts for our youngest.
He calls and explains our situation, in being over 30 miles away, the only suggestion they give him is to drive back to get the donuts. Really?! Yeah, let’s drive 60 extra miles out of the way to get 2 donuts! And the best part is I called a corporate office and the woman on the phone promised to send a code for a free dozen. Never got a code. Like, at some point can these corporations take the time to investigate, or is it too profitable to keep ripping off customers and offering empty promises?
Order #40045156386652160
I really missed the brownie chocolat donut but in this please the kindness make me forget about it thank you
Atmosphere: 5
Food: 5
Service: 5
I love this place
Love the employees. They're always prompt and cheerful and eager to help.
Atmosphere: 5
Food: 5
Service: 5
Kinda over priced for a dozen plan donuts
Atmosphere: 3
Food: 4
Service: 4
Donuts were great 👍! Fresh and hot likevI like them. Only complaint is that you shouldn't need to ask for everything. If the hot sign is on just give napkins out.... straws shouldn't need a request tbh.
Atmosphere: 5
Food: 5
Service: 4
fresh donuts, kind and patient workers
Atmosphere: 5
Food: 5
Service: 5
Whenever I'm in the Marion/Carbondale area I must stop to get Krispy Kreme!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Best donuts around
Atmosphere: 5
Food: 5
Service: 5
Fairly early in the morning and doughnuts were fresh and oh so tasty. Glad I found them on my way through the area.
Atmosphere: 5
Food: 5
Service: 5
Awesome food
Atmosphere: 5
Food: 5
Service: 5
I love hot and ready donuts! Krispy Kreme never fails me
Atmosphere: 5
Food: 5
Service: 5
Best doughnuts in town!!
Atmosphere: 5
Food: 5
Service: 5
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