O'Charley's Restaurant & Bar
$$ • American, Burgers, Southern
Hours:
2808 W Deyoung St, Marion
(618) 993-1555
About O'Charley's
Customers' Favorites
O'Charley's Reviews
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Hostess and supervisor very rude and think it's okay to degrade a group of older women when all they did was ask for things that should have already been delivered to their table. I couldn't believe how condescending the hostess was to them! To say I'M NOT YOUR WAITRESS!!!! Wow. Then for the supervisor to laugh it off. Unprofessional and because of that, we will not be back.
My son and his wife ordered from them tonight ( April 12, 2023). His wife's order was correct BUT he ordered steak and baked potato. You can imagine his surprise when he opened HIS box to find 3 chicken tenders (and one was "well done!") and french fries. They called the restaurant, was on hold until the manager picked up. when the manager was told what happened.....she had the audacity to blame the deaf delivery guy! 😡
REALLY!!! She said the delivery guy had to exchange...read full review
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 11PM |
| Saturday | 11AM - 11PM |
| Sunday | 11AM - 9PM |
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O'Charley's Restaurant & Bar is a welcoming establishment that caters to various dietary needs. The staff is knowledgeable about gluten-free options and takes necessary precautions to ensure a pleasant dining experience. The friendly and fast service complements the great food, including the seasoned grilled chicken breast. The clean and comfortable atmosphere makes it an ideal spot for lunch with friends or family. While some menu items have been discontinued, the restaurant still offers delicious options at reasonable prices. Recent reviews praise the good food and service, with one customer discovering a preference for medium-well steaks. However, some customers have expressed concerns about the professionalism of the staff, particularly the hostess and supervisor.