My boyfriend and I had scheduled our Valentine's day dinner a month in advance for 7pm (on 02/14/2026), when we got there for our reservation they told us it would be an hour late. That was no issue since we understood they were busy. We finally got seated after 8:00 pm and our waitress Paige was phenomenal especially on such a busy night.
We both had ordered the Mariners Seafood Boil, and when it came out to us neither of them contained any crab legs. Our server was quick to fix it. Unfortunately though our corn was cold. My corn was cold to bite into, and my boyfriend's was cold to the touch. Even though they had just got delivered from the kitchen. And when our crab was delivered mine was cold, and the crab legs were practically empty, just air and water.
We also sat next to a dirty table full of dirty dishes and trash for most of our time there. I also used the bathroom twice during our trip. The first time the bathroom were quite low on toilet paper. By time I had used the bathroom again, some of the stalls were completely empty, with no extra toilet paper anywhere.
We watched the owner walk around to different tables all around us checking on them, and I eventually asked our waitress if we could talk to the owner. After explaining the situation we were given $20 off our meal. This took our total from $113.04 to $93.04 (not including tip). I understand the gratitude, but unfortunately I just don't believe it was enough.
By the end me and my boyfriend were just ready to leave, as we were upset and disappointed.
We are unsure if we will return to this local. Maybe it was an off night, but either way it was disappointing.
Adam B. Lawler
Marion Red Lobster is consistently top notch. Our server Michelle did a great job. The lobster spin dip was great. Meals were enjoyed by all.
Atmosphere: 5
Food: 5
Service: 5
Rebecca Murphy
Marion IL Red Lobster has always been and will always be my favorite. Absolutely the best team. Love to go for a fantastic meal for special occasions or just because. :)
Atmosphere: 5
Food: 5
Service: 5
Dylan Hale
Love this restaurant! The food is always excellent, the service is 5 Star, and the drinks are always good! Annie is so sweet, our meal isn’t complete without her checking on us and stopping by the table to see us!
The Glamourous One
The food was excellent and tasty. They do it right!
Atmosphere: 5
Food: 5
Service: 5
Lynn Wilkinson
Robert was an excellent server!!
Atmosphere: 5
Food: 5
Service: 5
Lynn
Robert was an excellent server! Friendly and knowledgeable!! Definitely would recommend!!!
Atmosphere: 5
Food: 5
Service: 5
Shannon Vincent
Fantastic service. With a smile and genuine kindness
Atmosphere: 5
Food: 5
Service: 5
jprenda
Mahala did a fantastic job! I've been in the industry for years...her service and attention make us want to come back to the Store in Marion IL. On a side note, the mannegement and staff are all great, making the entire dinning experience specially memorable one.
Sun was a little bright, had to have the blinds addressed in a couple of times. Service was fast, friendly, and the food was hot and fresh. Paige made sure the drinks were filled and our food was correct.
Atmosphere: 4
Food: 5
Service: 5
Brit Douglas
Janin was excellent and added a special touch to our night
Atmosphere: 5
Food: 5
Service: 5
C Carr
Rob is a fantastic server, personable, knowledgeable and pleasant to be around. Food & drinks delicious
Atmosphere: 5
Food: 5
Service: 5
Amy Wright
Crissy was a very attentive and personable waitress. We thoroughly enjoyed our meal and the excellent service!
Atmosphere: 5
Food: 5
Service: 5
BARBARA
The hostess first led us to a booth where the cushion on the one side was completely torn up. LOTS of exposed foam that was also torn up. I asked to be seated elsewhere. They had plenty of space since we were there after the rush. Food was good. Our server (I think her name was jayda) was excellent. Prices were ok. There were s veral other booth cushions that were very worn. In the bathroom the one soap dispenser was broken, as were the paper towel dispensers. Paper towels were provided in a basket.
My boyfriend and I had scheduled our Valentine's day dinner a month in advance for 7pm (on 02/14/2026), when we got there for our reservation they told us it would be an hour late. That was no issue since we understood they were busy. We finally got seated after 8:00 pm and our waitress Paige was phenomenal especially on such a busy night. We both had ordered the Mariners Seafood Boil, and when it came out to us neither of them contained any crab legs. Our server was quick to fix it. Unfortunately though our corn was cold. My corn was cold to bite into, and my boyfriend's was cold to the touch. Even though they had just got delivered from the kitchen. And when our crab was delivered mine was cold, and the crab legs were practically empty, just air and water. We also sat next to a dirty table full of dirty dishes and trash for most of our time there. I also used the bathroom twice during our trip. The first time the bathroom were quite low on toilet paper. By time I had used the bathroom again, some of the stalls were completely empty, with no extra toilet paper anywhere. We watched the owner walk around to different tables all around us checking on them, and I eventually asked our waitress if we could talk to the owner. After explaining the situation we were given $20 off our meal. This took our total from $113.04 to $93.04 (not including tip). I understand the gratitude, but unfortunately I just don't believe it was enough. By the end me and my boyfriend were just ready to leave, as we were upset and disappointed. We are unsure if we will return to this local. Maybe it was an off night, but either way it was disappointing.
Marion Red Lobster is consistently top notch. Our server Michelle did a great job. The lobster spin dip was great. Meals were enjoyed by all.
Atmosphere: 5
Food: 5
Service: 5
Marion IL Red Lobster has always been and will always be my favorite. Absolutely the best team. Love to go for a fantastic meal for special occasions or just because. :)
Atmosphere: 5
Food: 5
Service: 5
Love this restaurant! The food is always excellent, the service is 5 Star, and the drinks are always good! Annie is so sweet, our meal isn’t complete without her checking on us and stopping by the table to see us!
The food was excellent and tasty. They do it right!
Atmosphere: 5
Food: 5
Service: 5
Robert was an excellent server!!
Atmosphere: 5
Food: 5
Service: 5
Robert was an excellent server! Friendly and knowledgeable!! Definitely would recommend!!!
Atmosphere: 5
Food: 5
Service: 5
Fantastic service.
With a smile and genuine kindness
Atmosphere: 5
Food: 5
Service: 5
Mahala did a fantastic job! I've been in the industry for years...her service and attention make us want to come back to the Store in Marion IL.
On a side note, the mannegement and staff are all great, making the entire dinning experience specially memorable one.
Atmosphere: 5
Food: 5
Service: 5
Loved the food and the waiter was great!
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Sun was a little bright, had to have the blinds addressed in a couple of times.
Service was fast, friendly, and the food was hot and fresh. Paige made sure the drinks were filled and our food was correct.
Atmosphere: 4
Food: 5
Service: 5
Janin was excellent and added a special touch to our night
Atmosphere: 5
Food: 5
Service: 5
Rob is a fantastic server, personable, knowledgeable and pleasant to be around. Food & drinks delicious
Atmosphere: 5
Food: 5
Service: 5
Crissy was a very attentive and personable waitress. We thoroughly enjoyed our meal and the excellent service!
Atmosphere: 5
Food: 5
Service: 5
The hostess first led us to a booth where the cushion on the one side was completely torn up. LOTS of exposed foam that was also torn up. I asked to be seated elsewhere. They had plenty of space since we were there after the rush. Food was good. Our server (I think her name was jayda) was excellent. Prices were ok. There were s veral other booth cushions that were very worn. In the bathroom the one soap dispenser was broken, as were the paper towel dispensers. Paper towels were provided in a basket.
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