Horrible service from Harmony got unsweetened teas when we asked for sweet didn't get our ranch for our poppers or utensils to eat our coney dogs pushed the button to only have to wait 10 more minutes do better
Megan Thetford
Zero stars! Placed an order in one of the stalls and waited almost an hour! (Cheese sticks and a water). Went to the drive thru and they told me they had no order for that in any of the stalls! Don't waste your time! This place is a joke!
Elijah Ruff
Didn't even get to order. Person taking my order was super rude because I misspoke and corrected myself when I realized and acted like I was causing issues for them. I also never saw my order appear on screen and waited for nearly 10 minutes before deciding to eat elsewhere. It wasn't even a rush, maybe two other customers total. Will not be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
cpowife93usn
We pulled in for lunch. Plenty of parking at the time. Ordered 1 kids meal, a smash burger and a sausage burrito. The burger was a little dry and the burrito is small for the price they charged, not much egg, although cheesy. I didn't like the salsa, but someone else might. It's was okay food.
Atmosphere: 3
Food: 4
Service: 4
Colleen Sanders
Food was very small for the price my onion rings were stuffed in a bag so of course why the time I get them they were soggy other wise the food wasn't too bad other than that service was ok
Atmosphere: 3
Food: 2
Service: 3
Punky Pumpkin
Went through on Wednesday at around 9:30pm after placing a mobile order. Pulled up an half the parking lot with kiosks was blocked off by a car and a guy cleaning the parking lot. Went to multiple kiosks on other side that were all down only maybe 3 in the whole parking lot worked and most of the kiosks were taken by empty cars . Went through the drive through and got no answer and the lights on the menu board were all off. Went back to another kiosk an tried to put in our stall # but said it was invalid. Called the store twice no answer. So back through the drive through again , had to wait for bit and repeat our order twice. Get to the window and it seems like they only had one person actually working. If that was the case management should be ashamed bc that's ridiculous to put all of that on a single worker. At that point just close the damn store for the night.
Atmosphere: 1
Food: 3
Service: 1
Kelsie Wilkerson
Entirely awful! I went at about 7:30 tonight. Pulled in, there are broken pull ins with little to no warning, not clear as it is just a paper with pencil on it, if they weren't broken, the screens were not on and they had no idea why. Was told they could not make blasts, which was fine initially since they told me they would make it a shake. All the m&Ms were at the bottom, and I only live 5 minutes from this sonic, there is no way it melted that fast. The night crew I talked to was incredibly rude, spoke to me like I was an idiot when I asked about the screen being off(as there was no sign for that at all), and would not even look me in the eye. Awful!
**EDIT** I have had things resolved, thank you Night manager Justin for being a big help!
Atmosphere: 2
Food: 3
Service: 3
Mathew Kelly
Long waits poor customer service and they park a truck in the way so you can't go to a stall way before time to close stall side
Atmosphere: 1
Food: 1
Service: 1
Danielle Maxwell
This is the 3rd time that I've been here in the past month and again there's something wrong. First their fryer was down for like 2 weeks, their hours are constantly changing and now half the stalls are broken. . . This place is getting as terrible as Carbondale's.
Good food, good milkshakes. Horrible service. Incredibly slow and inept drive-thru.
Atmosphere: 1
Food: 4
Service: 1
Brian Anderson
They just missed. one ☆ for me do better!
Atmosphere: 3
Food: 4
Service: 1
Jamesyn Samples
Every time I come here the mozzarella sticks are barley warm and not stringy at all they barley even heat them up
Atmosphere: 1
Food: 1
Service: 3
Nevaeh Gill
I’m really disappointed. I went there and ordered. I ordered online and ordered a super sonic bacon cheeseburger. I took everything off and just wanted mustard extra mustard. The first time they got my order wrong so I called up there. Nobody answered so I went back to see if they exchange it And they did but they made the same sandwich without onions, but still have everything else that I didn’t want and didn’t order and I just I’m just really disappointed like I don’t even wanna go back. This isn’t the first time to happen. I expect better out of the employees to be honest
Atmosphere: 2
Food: 1
Service: 1
Jalynn Brianna
We waited 25 mins at the window for 2 Oreo blasts and a water 😐 I understand being busy but when we have 4-5 people at the window it’s ridiculous that no one can hand us our stuff that’s sitting in front of the window. A girl just dancing around at the window that knocked over one of the blasts. Get it together sonic god bless
Horrible service from Harmony got unsweetened teas when we asked for sweet didn't get our ranch for our poppers or utensils to eat our coney dogs pushed the button to only have to wait 10 more minutes do better
Zero stars! Placed an order in one of the stalls and waited almost an hour! (Cheese sticks and a water). Went to the drive thru and they told me they had no order for that in any of the stalls! Don't waste your time! This place is a joke!
Didn't even get to order. Person taking my order was super rude because I misspoke and corrected myself when I realized and acted like I was causing issues for them. I also never saw my order appear on screen and waited for nearly 10 minutes before deciding to eat elsewhere. It wasn't even a rush, maybe two other customers total. Will not be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
We pulled in for lunch. Plenty of parking at the time. Ordered 1 kids meal, a smash burger and a sausage burrito. The burger was a little dry and the burrito is small for the price they charged, not much egg, although cheesy. I didn't like the salsa, but someone else might. It's was okay food.
Atmosphere: 3
Food: 4
Service: 4
Food was very small for the price my onion rings were stuffed in a bag so of course why the time I get them they were soggy other wise the food wasn't too bad other than that service was ok
Atmosphere: 3
Food: 2
Service: 3
Went through on Wednesday at around 9:30pm after placing a mobile order. Pulled up an half the parking lot with kiosks was blocked off by a car and a guy cleaning the parking lot. Went to multiple kiosks on other side that were all down only maybe 3 in the whole parking lot worked and most of the kiosks were taken by empty cars . Went through the drive through and got no answer and the lights on the menu board were all off. Went back to another kiosk an tried to put in our stall # but said it was invalid. Called the store twice no answer. So back through the drive through again , had to wait for bit and repeat our order twice. Get to the window and it seems like they only had one person actually working. If that was the case management should be ashamed bc that's ridiculous to put all of that on a single worker. At that point just close the damn store for the night.
Atmosphere: 1
Food: 3
Service: 1
Entirely awful! I went at about 7:30 tonight. Pulled in, there are broken pull ins with little to no warning, not clear as it is just a paper with pencil on it, if they weren't broken, the screens were not on and they had no idea why. Was told they could not make blasts, which was fine initially since they told me they would make it a shake. All the m&Ms were at the bottom, and I only live 5 minutes from this sonic, there is no way it melted that fast. The night crew I talked to was incredibly rude, spoke to me like I was an idiot when I asked about the screen being off(as there was no sign for that at all), and would not even look me in the eye. Awful!
**EDIT** I have had things resolved, thank you Night manager Justin for being a big help!
Atmosphere: 2
Food: 3
Service: 3
Long waits poor customer service and they park a truck in the way so you can't go to a stall way before time to close stall side
Atmosphere: 1
Food: 1
Service: 1
This is the 3rd time that I've been here in the past month and again there's something wrong. First their fryer was down for like 2 weeks, their hours are constantly changing and now half the stalls are broken. . . This place is getting as terrible as Carbondale's.
Atmosphere: 1
Food: 1
Service: 1
Onions rings was fresh and hot
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Good food, good milkshakes. Horrible service. Incredibly slow and inept drive-thru.
Atmosphere: 1
Food: 4
Service: 1
They just missed. one ☆ for me do better!
Atmosphere: 3
Food: 4
Service: 1
Every time I come here the mozzarella sticks are barley warm and not stringy at all they barley even heat them up
Atmosphere: 1
Food: 1
Service: 3
I’m really disappointed. I went there and ordered. I ordered online and ordered a super sonic bacon cheeseburger. I took everything off and just wanted mustard extra mustard. The first time they got my order wrong so I called up there. Nobody answered so I went back to see if they exchange it And they did but they made the same sandwich without onions, but still have everything else that I didn’t want and didn’t order and I just I’m just really disappointed like I don’t even wanna go back. This isn’t the first time to happen. I expect better out of the employees to be honest
Atmosphere: 2
Food: 1
Service: 1
We waited 25 mins at the window for 2 Oreo blasts and a water 😐 I understand being busy but when we have 4-5 people at the window it’s ridiculous that no one can hand us our stuff that’s sitting in front of the window. A girl just dancing around at the window that knocked over one of the blasts. Get it together sonic god bless
Atmosphere: 1
Food: 3
Service: 1
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