You have to order through a kiosk. I ordered a burger with mayo. I received a burger with a huge amount of ketchup. My wife ordered a burger with mayo but received one with a huge amount of mustard. Ordered regular fries but received fries covered with cheese which was inedible. We will not eat there again.
Atmosphere: 3
Food: 1
Service: 1
Memphis
Good burger and shake
Atmosphere: 4
Food: 5
Service: 5
Lisa Swift
The food can be good…just don’t go close to them closing….you will get cold food. Was very disappointed tonight after we got home from getting food in the drive thru.
Atmosphere: 4
Food: 1
Service: 4
mark f.
Good burgers and tallow fries ... Seems made to order ...
Atmosphere: 4
Food: 4
Service: 4
Derrick Owens
I stopped in for lunch today around 11 and wanted to say everything was awesome the food was good the service was amazing. Restrooms were good the restaurant was clean and staff was friendly the milk shakes were awesome. I called to let the manager know I hope they give a shout out to them. I enjoyed my visit and will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Shelby K.
Nasty! Don’t waste your money trying to eat here. Every single table was dirty and the chili was a bowl of hard beans, no meat whatsoever. Overall, not good.
Atmosphere: 1
Food: 1
Service: 2
Phil
Also a go to. Shakes were delicious
Atmosphere: 5
Food: 5
Service: 5
sandy Mckenzie
Staff were impatient and on personal phone calls. The entire time we were there.
Went through drive through near close and the workers were extremely kind and efficient. Just had to wait a few minutes on fresh chicken which was very good. The man at the window was very sweet and communicative.
Atmosphere: 5
Food: 4
Service: 5
Veldon Draper
Food was greasy fries where cold and shake had lumps of something in it I see why they are going broke
Atmosphere: 3
Food: 1
Service: 5
Rebecca Goetz
Steak & Shake on the whole has lost the heart of what made it great. But this location on this evening had the grossest lemonade from a soda machine I've ever seen. Black chunks of something floating in it! Mystery green stuff on the ice dispenser lever. Hardly anyone in the dining room. The workers were kind, but obviously busy and I only saw 2 in the entire place (one for the drive through and serving the meals, one cooking). Tables were clean, but chairs were ok. Whole place looks like it could use a scrub down. The beef tallow fries don't taste as good as the old recipe did. Food was ok, but not great. Kid cups are so small, kids had to get multiple refills to get through the meal.
Atmosphere: 3
Food: 2
Service: 5
Heather White
We ordered online, arrived 2 min early, everything was ready, the server was very kind, and our large order was all correct!
Fast and one of the best places to get a Burger
Always so nice and food is fantastic
Atmosphere: 5
Food: 5
Service: 5
You have to order through a kiosk. I ordered a burger with mayo. I received a burger with a huge amount of ketchup. My wife ordered a burger with mayo but received one with a huge amount of mustard. Ordered regular fries but received fries covered with cheese which was inedible. We will not eat there again.
Atmosphere: 3
Food: 1
Service: 1
Good burger and shake
Atmosphere: 4
Food: 5
Service: 5
The food can be good…just don’t go close to them closing….you will get cold food. Was very disappointed tonight after we got home from getting food in the drive thru.
Atmosphere: 4
Food: 1
Service: 4
Good burgers and tallow fries ... Seems made to order ...
Atmosphere: 4
Food: 4
Service: 4
I stopped in for lunch today around 11 and wanted to say everything was awesome the food was good the service was amazing. Restrooms were good the restaurant was clean and staff was friendly the milk shakes were awesome. I called to let the manager know I hope they give a shout out to them. I enjoyed my visit and will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Nasty! Don’t waste your money trying to eat here. Every single table was dirty and the chili was a bowl of hard beans, no meat whatsoever. Overall, not good.
Atmosphere: 1
Food: 1
Service: 2
Also a go to. Shakes were delicious
Atmosphere: 5
Food: 5
Service: 5
Staff were impatient and on personal phone calls. The entire time we were there.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Steakburger 'N Fries
Restaurantji Recommends
Food is fresh and milkshakes are 👌
Atmosphere: 5
Food: 5
Service: 5
Went through drive through near close and the workers were extremely kind and efficient. Just had to wait a few minutes on fresh chicken which was very good. The man at the window was very sweet and communicative.
Atmosphere: 5
Food: 4
Service: 5
Food was greasy fries where cold and shake had lumps of something in it
I see why they are going broke
Atmosphere: 3
Food: 1
Service: 5
Steak & Shake on the whole has lost the heart of what made it great. But this location on this evening had the grossest lemonade from a soda machine I've ever seen. Black chunks of something floating in it! Mystery green stuff on the ice dispenser lever. Hardly anyone in the dining room. The workers were kind, but obviously busy and I only saw 2 in the entire place (one for the drive through and serving the meals, one cooking). Tables were clean, but chairs were ok. Whole place looks like it could use a scrub down. The beef tallow fries don't taste as good as the old recipe did. Food was ok, but not great. Kid cups are so small, kids had to get multiple refills to get through the meal.
Atmosphere: 3
Food: 2
Service: 5
We ordered online, arrived 2 min early, everything was ready, the server was very kind, and our large order was all correct!
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