This is a work-aurant with stale food. Rude staff I will never eat at this one again at least in the south our steak and shakes still have waitresses. The place looked deserted and now I understand why.
Atmosphere: 1
Food: 1
Service: 1
Tom Ward
This location has the friendliest staff. The food is always fresh and well put together! Well managed!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Steakburger 'N Fries, Chili, Onion Rings
Jessica Summers
My children and I hadn’t been here in quite some time. I was disappointed to see how much it had gone down. They no longer have waitresses, it’s computer kiosk ordering only now inside. Which is fine I guess if you know how to use it. They were not very busy when we went there, just a few tables had people at them. We had trouble finding a clean table to sit at though. The dining area and restroom were pretty dirty. Our burgers were delivered to us cold. We waited over 20 minutes for shakes and when I went to the front to ask for them, I saw the workers just standing around talking in the back. They did quickly make the shakes and bring them out after I asked. Overall Very disappointing experience!
Atmosphere: 2
Food: 2
Service: 2
Lina Reynolds
Service was terrible, bathrooms were absolutely disgusting.. I had even asked them to clean up the woman’s so I could personally use it. I waited until after I ate to go back to the restrooms and they were still the same way. Urine was all over the toilet seats and floor along with toilet paper.. food was cold, the entire place was a huge mess.. I never rate a place but this just took me by surprise.. very disappointed. My entire family was disgusted. We spend over 60.00 in food and it was a total waste. Never again.
Atmosphere: 1
Food: 1
Service: 1
Michael McVay
I don’t know if it’s corporate policy or what but there are no cashiers kiosk orders only and that’s irritating when you order for four. You have to scan a barcode for drinks with no explanation. First time I’ve ever experienced that. The ketchup dispenser is horrible. You have to wait at least a full minute between pumps. The men’s room was gross. If I would have been by myself I would have turned around and walked out. Horrible
Atmosphere: 2
Food: 3
Service: 1
Carson Zdankiewicz
Nasty horrible food , place is falling apart . IT NEEDS TO BE TORN DOWN!
Atmosphere: 1
Food: 1
Service: 1
JeriAnn Puskac
Food was hot and fresh! Frisco melt was perfect!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frisco Melt, Cheese Fries
Sarah
If you haven't been to steak and shake in a while, I highly recommend going. The place is cleaned up, and the food is on point!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger, French Fries, Steakburger 'N Fries
Amanda Maborn
Horrible customer service and that down to the managers
Recommended dishes: Hamburger, French Fries, Frisco Melt, Cheese Fries
MONEYPYR0
Awesome burgers, and really good shakes! A step above a lot of fast food places for
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger, Bacon Cheeseburger, French Fries, Steakburger 'N Fries
Mary Whitlow
Its kiosk ordering here. I saw several people attempt to use it and turned around and left with no one attempting to help. They drove away to a sit down restaurant next door.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Hamburger, Cheese Fries
B
I got it in the drive-through it took about 10 minutes and then I ate it on the way back to my home but since it’s so greasy it made me wanna throw up.
Good for a fast food establishment!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Steakburger 'N Fries
This is a work-aurant with stale food. Rude staff I will never eat at this one again at least in the south our steak and shakes still have waitresses. The place looked deserted and now I understand why.
Atmosphere: 1
Food: 1
Service: 1
This location has the friendliest staff. The food is always fresh and well put together! Well managed!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Steakburger 'N Fries, Chili, Onion Rings
My children and I hadn’t been here in quite some time. I was disappointed to see how much it had gone down. They no longer have waitresses, it’s computer kiosk ordering only now inside. Which is fine I guess if you know how to use it. They were not very busy when we went there, just a few tables had people at them. We had trouble finding a clean table to sit at though. The dining area and restroom were pretty dirty. Our burgers were delivered to us cold. We waited over 20 minutes for shakes and when I went to the front to ask for them, I saw the workers just standing around talking in the back. They did quickly make the shakes and bring them out after I asked. Overall Very disappointing experience!
Atmosphere: 2
Food: 2
Service: 2
Service was terrible, bathrooms were absolutely disgusting.. I had even asked them to clean up the woman’s so I could personally use it. I waited until after I ate to go back to the restrooms and they were still the same way. Urine was all over the toilet seats and floor along with toilet paper.. food was cold, the entire place was a huge mess.. I never rate a place but this just took me by surprise.. very disappointed. My entire family was disgusted. We spend over 60.00 in food and it was a total waste. Never again.
Atmosphere: 1
Food: 1
Service: 1
I don’t know if it’s corporate policy or what but there are no cashiers kiosk orders only and that’s irritating when you order for four. You have to scan a barcode for drinks with no explanation. First time I’ve ever experienced that. The ketchup dispenser is horrible. You have to wait at least a full minute between pumps. The men’s room was gross. If I would have been by myself I would have turned around and walked out. Horrible
Atmosphere: 2
Food: 3
Service: 1
Nasty horrible food , place is falling apart . IT NEEDS TO BE TORN DOWN!
Atmosphere: 1
Food: 1
Service: 1
Food was hot and fresh! Frisco melt was perfect!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frisco Melt, Cheese Fries
If you haven't been to steak and shake in a while, I highly recommend going. The place is cleaned up, and the food is on point!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger, French Fries, Steakburger 'N Fries
Horrible customer service and that down to the managers
Restaurantji Recommends
It's a Stake &
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Hamburger, French Fries, Frisco Melt, Cheese Fries
Awesome burgers, and really good shakes! A step above a lot of fast food places for
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger, Bacon Cheeseburger, French Fries, Steakburger 'N Fries
Its kiosk ordering here. I saw several people attempt to use it and turned around and left with no one attempting to help. They drove away to a sit down restaurant next door.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Hamburger, Cheese Fries
I got it in the drive-through it took about 10 minutes and then I ate it on the way back to my home but since it’s so greasy it made me wanna throw up.
Food: 2
Service: 3
Recommended dishes: Hamburger, Cheese Fries
Always have a good time here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Double Cheese Burger, Triple Cheese Burger, Frisco Melt