Wendy's

1701 IL-148, Marion
(618) 969-8280

Recent Reviews

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Alexandra Gonzales

The workers were amazing at welcoming us but the area was super dirty and they weren’t busy at all. All the food came out old, I used to work at a Wendy’s so I know how the food tastes when it’s fresh. My spouse and I trucking and being on the road for 10+ hrs expecting atleast some decent food but the only food item that came out okay was the burgers. We both got a meal deal, so fries and nuggets stale and not warm at all. They were full staffed with 4+ people as well. The staff was bickering as well about management or customers and their complaints.

Atmosphere: 5

Food: 1

Service: 5

Robert Hess

Got new Taco salad didn't get any meat in it and small

Atmosphere: 5

Food: 1

Service: 1

Arrie Allen

The acting manager, Kayden, was very rude and unprofessional. I placed an order for baked potatoes and was informed after 10 minutes of waiting that their baked potato oven was down. The solution was to sub the potatoes for baconator fries. After waiting for almost an hour, I requested a refund. Kayden showed up with a poor attitude, provided a partial refund, and got upset when I provided proof that the refund amount was inaccurate. She refused to provide her name or contact information for someone over her. She told me to Google it and went to the back. A coworker provided me with her name. This was the first and last time I will patronize this location.

Atmosphere: 1

Food: 1

Service: 1

Original Picker

I'm a little shocked at how bad this Wendy's is it's 2:00 in the afternoon on a Wednesday it's moderately busy nobody in the dining room everybody's taking to go food but the food was cold my fries were cold my burger was cold cheese didntu melt , the attitude ,of the people here sucks I just want to tell them if you're not happy go someplace else but don't take it out on a customers.

Edward Mutilin

Not fully cop

John

Dirty tables, slowest service ever seen. Even if they went twice as fast they would still lose to a turtle or snail. Cleanliness is next to nothing here. Cashier walks away while customers are in line to do absolutely nothing.

Atmosphere: 1

Service: 1

Dustin Edwards

I got food poisoning after I eat my baconator

Atmosphere: 1

Food: 1

Service: 1

Wendy Bultinck

FILTHY!!!!!

Atmosphere: 1

Food: 3

Service: 4

BRIAR POWELL

I went here 9/21/25 at night, and the place was horrible, i found mold on my food and my food was so cold and their fries were stale. there was even bugs crawling around by the trash cans. and the kitchen was so dirty it looks like they haven’t cleaned back there in days. And the place smelled horrible like something dead back there. Also the customer service was really bad. They need to work their customer skills and manners.

Atmosphere: 1

Food: 1

Service: 1

Rick Jenkins

Manager, male, blue manager shirt wearing a Wendy’s hat. Very nice and positive despite my order was 15 minutes before close. Food was hot and fresh and picture perfect and delicious.

Atmosphere: 5

Food: 5

Service: 5

Tina Hammond

I took my 2 granddaughters on Saturday evening 9/6 to order take out. Once again they claimed to be short staffed. The manager was spending his time arguing and explaining this to customers instead of working. Gave up trying to get served after the manager told everyone there they could just leave. Upper management really needs to get this place under control and get some help. We live up the road and sadly will never go back.

Atmosphere: 1

Service: 1

Allen Cvv

So unclean

Atmosphere: 1

Food: 1

Service: 1

Brad Tessendorf

Shut it down. Run away, avoid at all costs.

Atmosphere: 1

Food: 1

Service: 1

Rebecca Finley

I went to the drive thru around 7pm Friday evening and immediately was told they were short staffed so I would have to come inside to order. I went inside to order. There was 1 single customer sitting inside eating and 5 employees inside. I suggest someone remove the Wendy’s and put a Chick-fil-A in their place. They know how to run a good fast food establishment.

Brandace Schubert

This is the dirtiest Wendy's I have ever been inside. There was trash all over the floor, every single table was filthy, seats were ripped, and there were flies literally everywhere. Absolutely disgusting.

Atmosphere: 1

Food: 2

Service: 1

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