Subway
237 Commercial St, Marseilles
(815) 795-6666
Recent Reviews
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It’s in a weird location so doesn’t get a ton of traffic and has trouble with employee retention. Therefore the freshness and food suffers.
Very mis managed place. They have nothing avaliable and employees just walking around store doing nothing
Atmosphere: 3
Food: 5
Service: 1
No good customer service.
Atmosphere: 1
Food: 2
Service: 1
Seems to have a very untrained staff. First time I bought an Italian sub they put salami on one half and pepperoni on the other half. When I questioned why, she said she was trained to do it that way. Today I ordered for 3 people, paid, and then she walked away without handing my receipt off of the machine or handing me my order. We picked it up from the counter ourselves and left. Soon after a CUSTOMER came out and said we had their sub. First of all the staff should have come out and second, they should have handed our order to us as opposed to figure out what was ours on the counter. In summary, 2 instances of improper training and poor management.2 for 2. No wonder why I don’t go there very often.
Atmosphere: 3
Food: 3
Service: 2
I just hate this location it takes forever. Literally 20-30 mins and I ordered a six inch but got wrangled into a foot long costing me 18$ Never ever again. I got home saw a messy sloppy sandwich which I threw away.
Atmosphere: 1
Food: 1
Service: 1
I just hate this location it takes forever. Literally 20-30 mins and I ordered a six inch but got wrangled into a foot long costing me 18$ Never ever again. I got home saw a messy sloppy sandwich which I threw away.
Atmosphere: 1
Food: 1
Service: 1
Beware!You get less meat now. Less cheese. Very little lettuce. With the new shield you can't see what is happening to your sandwiches.I got a 6 inch turkey and only got 3 pieces of turkey, I was getting 4 pieces before the new shield. Also got a 12 inch Supreme meat. I got cheated the amount of meat and cheese. I threw away all my coupons. So long subway! Never again!
Atmosphere: 1
Service: 1
Most works awesome but have came across some not good at
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Cold Cut Combo
Not sure why this location only has a 3.9 rating. This is one of the better Subways I have been to. The interior is always very clean and they are pretty quick making your sandwiches. No complaints from me.
Atmosphere: 5
Food: 5
Service: 5
I go to drive up, ordered a #15, which has turkey, lettuce tomato and onion, I asked for spinach instead of lettuce I get both! Plus no tomatoes or onions! Plus she asked me if I wanted it heated I said no! I get it heated, I had them remake it, and still get it wrong! I’ve only been there twice, and the first time I went it was screwed up too! I’ve been there 2 too many times! Won’t be back! There was no body there in store one person behind me. Now I know why they’re never vehicles there!
Parking: Plenty of parking cause they screw up your orders
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
If you want a lettus sandwich this is the place for you.
Atmosphere: 2
Food: 1
Service: 1
It's
Atmosphere: 4
Food: 4
Service: 4
The two young people working there were just fantastic friendly. I wished I remember their name so I could take them and of course their new menu with the meat is just great.
Atmosphere: 4
Food: 5
Service: 5
My friend, my boyfriend, and I all got food poisoning. Don’t recommend.
Food: 1
Was awful didn't get what ordered no bacon ordered wheat bread won't go to yo Marsellies Subway agsin was charged $2.39 1/2 glass of ice
Food: 2
Service: 1
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