Dairy Queen Grill & Chill

I order two 7$ meal deals one chs burger one strips the kid forgot my drink and both sundaes I had to remind him , he gave me back the receipt and I thought my card was with it I live 20 minutes out of town I stopped in Clarksville to get some gas and realized he didn’t return my card I’ve called the store multiple times and got no answer a new card and trip to town is 20$ witch isn’t much but still I don’t appreciate the lack of costumer service just so unprofessional and the kid was gonna forget to give me half my order at window .

Asked if I could get a rocky road blizzard still since it's not on the menu. The boy working was happy to oblige. Very sweet kid. Thanks Christian!

Very unprepared staff, not wearing any gloves touching their hair and food constantly, very unorganized. The kitchen is very filty with grease on the grill hood vent. Floors look very grease as well.

hate to be this person because we usually have a good experience, but tonight was the second time we’ve gone through to get dinner and the line was so. stinking. slow. just to get up to the window and be told they’re out of gravy? that’s my favorite part, so i cancel it. then i get up to the window and we’re cashed out by one person and we’re handed our SPOONS and blizzards by another with wet dirty hands like they had done dishes or something. usually the food is hot and correct but have been really disappointed lately.

I found a blonde hair in my food because I hate that this happened I’m gonna dna test the hair follicle and do what I want with your dna. Thanks for it

Went around 2 and ordered 2 honey bbq chicken strip baskets. They were drowning in sauce. So much so it was coming out of the bottom of the basket. Unedible with cold fries. There had to be enough sauce on our 8 strips total to sauce 10 more baskets. Worst 22.?? I've spent in a while to throw it away.

It’s not the best Dairy Queen I’ve been too but is what’s expected when you have mostly teenagers taking your order. I never see any managers there.

Took around 20 minutes to bring me my food, I could hear employees joking around in the back yelling and laughing. Completely messed up both of my banana splits. Your employees are absolutely horrible and need to learn how to do a basic job 😹

Atmosphere: 1

Food: 2

Service: 1

This Dairy Queen is exceptionally better than the last one I went to. Very clean and the food is really good. The people working were friendly and nice. They had cool winter artwork on the windows which immediately ups my rating. It's a pretty chill place not gonna lie. The ketchup was also in these cool bottles.
Five stars ⭐⭐⭐⭐⭐

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Strips

The person who took our order was rude and talking bad about us bc we had multiplE things we wanted and she rolled her eyes at us bc we dropped our card on the ground and had to pull up to get it I also have the name of the employee

Atmosphere: 1

Food: 5

Service: 1

Have stopped in many times 20-30 minutes before "closing time" only to find doors locked and drive thru shut down. Another one of those night tonight. Other than the occasional light whipped cream ice cream cone the food is usually pretty good, service is friendly but at times really slow.

Atmosphere: 3

Food: 4

Service: 3

The food has generally been overcooked, disappointingly small portions compared to other locations, and worst of all, extremely slow service and poor customer service. Thought it was a fluke, but this has been consistent this year. The drive thru takes an average of 8 - 15 minutes per car. Sad.

I usually like DQ but the last time there stood in line, 2 people in front of us, for 5 minutes and their orders were not taken. Not enough help and waiting on drive through.
Time before, waited 10 minutes on order.They gave it someone else. DQ in Casey much better.

The fish sandwiches were nice and big. The ice cream was wonderful. Staff was great.

Atmosphere: 5

Food: 5

Service: 5

The Marshall stores chicken strips keep getting smaller & smaller. The chicken strip basket I got looked like it had 1 strip tore in half to make 2. Laziness or trying to save money I wasn't happy. The gentleman at the front counter made it right though! No argument no questions.

Atmosphere: 3

Food: 1

Service: 5