McDonald's

721 N Jefferson St, Mascoutah
(618) 566-8050

Recent Reviews

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Cody Carter

You all have officially lost my business permanently as of today, for a month straight twice a week at the most I you all have messed up every single other that I have made and continuously repeated doing it over and over and over again I have lost all faith in going to this location….

Atmosphere: 1

Food: 1

Service: 1

Joshua Hrnciar

Fries were fresh and hot. Nuggets were definitely old and warm at best.

Atmosphere: 4

Food: 3

Service: 5

Matthew C

Chill spot!

Atmosphere: 5

Food: 5

Service: 5

Honey H

Came thru here for the first time. My experience wasn’t good. The employees were “eh,” and didn’t hardly look at you, didn’t greet you, just took your card and gave it back. Same with the food. I just got fries and they were BURNING hot but soggy, greasy, and underdone, with an odd taste.
I ended up going back through to request a new crunchier batch (because I just paid over $4 for some fries in the first place, of course I’m gonna complain if they aren’t good) and while the employees seemed nice about it, the fries were the EXACT same. I tried to eat some but ultimately couldn’t get over the weird taste and the sogginess, and threw them away.
After reading the other reviews (which I should have done first) it’s probably a good thing I didn’t eat them, considering it stinks so badly inside the store. Ugh.

Atmosphere: 1

Food: 1

Service: 2

Chris F

I wouldn't normally rate a fast food place, but this is hands down the best McDonald's I've been to...and I've been to a lot of them! Food is always hot and fresh, dining room clean, and staff friendly. Drive thru super fast. I'm lovin' it!

Nicole Robards

Always smells horrible like raw sewage when we go in there. Really makes ya not want to eat!

Kahlan

every single time i ask for extra pickles on my sandwiches, i receive none.

Julie Nichols, REALTOR

Very caring staff! I went late at night tonight and they asked me to pull up to make my food that I had ordered fresh. Very thankful for them for taking the time instead of giving me cold food!! Management is clearly doing a great job!!

Susan Anderson

Fast line at the drive through. Coffee is always the Best. It's my main reason for McDonald's. If I'm hungry I get a Fish fillet. If I'm really hungry I get the double fish. It is always a thick moist sweet fish square. I loose track of which McDonald's store I'm reviewing, because it's so Standardized.

Kim P.

The drive through speakers are terrible. Sounds like the person taking our order has a mouth full of dry marshmallows.

Harry Poole

Recently the week-end crew has been sub-par on customer service. Today, topped it off when I ordered a Shamrock shake from a less than friendly associate and had it handed to me at the window without a word and the window immediately closed. Worse, the shake was just vanilla with hardly a smidgen of crème de menthe flavoring. Worst Shamrock shake ever. Kudos to the weekday staff who are always polite and friendly.

Phoenix K

IT SIGMA

Kelsie Gould

Soda machine inside needs to be cleaned. When pouring drink black specks were in my drink.

Sam Keck

I guess It cost more money to give out a pack of bbq now. It's a good thing the food is so cheap lol. Sarcasm of course. If we are gonna get charged for bbq now, we can go elsewhere. I won't be back. Funny how some bbq sauce was free the last like 10 years I've been coming here.

Michael

They have quick service, but come on, really you can read a newspaper through your burgers. I can tell you have shrunk proportions as well as raised prices. Workers are great, but corporate needs to wake up or lose market share.

Kid-friendliness: Definitely a kid friendly place. I have yet to know a kid that didn't like their happy meals

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Big Mac

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