Burger King
4420 Lincoln Hwy, Matteson
(708) 747-6141
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Walked in with my guest and the whole crew glanced at us and didn’t attend to us. We waited 4-5 minutes and exited. 1:30 pm 3/18/2025 drove to McDonald’s down the road where I’m writing this review.
Atmosphere: 1
Food: 1
Service: 1
It's Burger King. Nothing more. Nothing less.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Whopper Sandwich
Stick to other options
Atmosphere: 2
Food: 2
Service: 2
Wheelchair accessibility: They have handicap ♿️ parking and handicap accessibility in front of the door instead of off to the side or far away from the entrance.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Double Whopper
Always get the order wrong. Worst BK I've seen.
If I could give a zero i would. I asked for my burgers plain for my kids and they weren't. Also the big fish sandwich was hard as a rock and cold. Tried to do the survey on the receipt and it kept saying sorry can't do at this time. What a waste of money.
Atmosphere: 1
Food: 1
Service: 1
Food is always fresh, slow service nice staff
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Cheeseburger, Onion Rings
When me and my cousin called to get food and he said get off this phone
Food: 1
I ordered a Whopper and got the impossible Whopper. Uck!
Atmosphere: 5
Food: 1
Service: 5
I've been going to this burger kind for a while cuz I work across the street. I always get a plain burger. They messed it up once before and I let it slide. I can back a few more times (BK is one of the only fast food places that doesn't bother my stomach) and things were ok. Today I came it for my burger and decided to get onion rings. This is one of the few time I didn't check the food and all the game me was onion rings ? So I go all the way back and the guy said I only ordered those which was bs. Then he threw away the perfectly good onion rings SMFH I got my burger (which I checked) but no darn onion rings. I called to complain and the guy said u was gonna give me fresh onion rings but I had left too quickly (cuz i didn't want to start cussing ppl out) and I'm yeah sure. The main reason this makes me so mad is that it's a SIMPLE order and they're trying to tell me I'm the one who made a mistake when I clearly told him what I wanted. Bloody idiot. Now I need to find another fast food place that's affordable and isn't mcdonald's (yuck). This was a very disappointing experience especially since no one even apologize. I try not to dwell on silly stuff like this but the guy who took my order seriously pissed me off.
Atmosphere: 3
Food: 2
Service: 2
Restaurantji Recommends
Very delicious
Atmosphere: 4
Food: 4
Service: 2
The manager provided excellent customer service. when I encountered a small issue he was quick to help and solve the problem.
Atmosphere: 5
Food: 5
Service: 5
They were out of drinks, cheese sticks, chicken fries, and chicken nuggets. Food was disgusting! How are they open for business?
Food: 1
Great customer service and food was fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Meal
Welcome back BK
I I only ate the breakfast croissant it was fresh and delicious ???
Atmosphere: 5
Food: 5
Service: 5
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