Chipotle Mexican Grill

4815 211th St, Matteson
(708) 248-1187

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Recent Reviews

This Chipotle location needs to have leadership presence in the front of house. The experience is passive and inconsistent. I order chip and guac whenever i order a bowl. The salt may be missing on the chips or they're stale. The guac is made differently sometimes good, other times lumpy and warm. The service has operators standing around or prioritizing call in orders without acknowledging anyone. This isnt always the experience, but as forementioned, it is extremely...
Went during this heat wave just to pick up my order. The store was hot and humid, I immediately felt so bad for the workers :(
It didn't stop them from being amazing though, they were so kind and quick. My food was fresh and delicious and the portions at this location are perfect.
Quality of Chipotle has progressively gone down over the years and I used to think this location was still one of the decent ones. But recently it's been really inconsistent. Out of certain ingredients (fajitas, chips, vinegrette, guac, etc) and the food doesn't taste as good as before. Not sure if management changed or it's just what we have to now expect from Chipotle. SMH

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