Dairy Queen Grill & Chill

4559 211th St, Matteson
(708) 898-0359

Recent Reviews

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Cassandra Jensen

please change your oil. Everything I got fried today was sour and unetable due to old oil

Emily Rivera

Oh heck yeah!!! So sweet, I ordered an 8 inch blizzard cake but they only had 10 inch so they gave me that! Thank you so much

Atmosphere: 5

Food: 5

Service: 5

ken Bernard

my wife had the banana split I had a sundae they both were excellent ?.

Atmosphere: 4

Food: 4

Service: 5

SONNIE

Today is a scorcher. We stopped by this place for a melt down. Old school treat - Dipped Cones were our first thought and they did not disappoint. We ordered the Cherry Dipped Vanilla Ice Cream Cones. Service was quick - only car ahead. They have ample parking for dine-in choice. So many other menu options aside from cool treats. Friendly staff. Clean establishment. Price....I paid $10.50 for 2 medium sized Dipped ice cream cones so you can judge:)

Atmosphere: 5

Food: 5

Service: 5

Tiffany Winston

Overpriced, almost $4 for a small cone. It didn’t even taste like real ice cream. ?

Food: 1

Service: 1

Shirley Moore

I'm a strawberry sundae person. I went to drive thru. It just took a long time. It's probably because they serve at request.

Food: 4

Service: 3

Bonnie Robinson

Love the ice cream

Atmosphere: 5

Food: 5

Service: 5

Sada Nealey

Food great! Service 10/10 and didn’t check out the vibe inside, but the drive through was quick and smooth. The staff were very friendly. What I liked most about this location is you can get ice cream AND food! Can’t beat that!! Check him out!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Original Cheeseburger, Ice Cream Sandwich

DTG

Fast service . Friendly servers . I love Oreo blizzards ! Try one :)

Susan Hendley-Spears

Love the old school feeling of DQ, store is different but still an experience.

Atmosphere: 4

Food: 4

Service: 4

Stephanie Drisko

Not surefl if they hot new owner or what. I used to get good blizzards here. They used to be better than mokena, but not anymore. Last time they got my order wrong at window and guy said well I repeated it back to you. Mind you he sped through it and has a thick accent so I could barely understand any words through the intercom. When I told him it was wrong he argued with me. I was flabbergasted. The other guy fixed it so I moved on. Then I got to my blizzard on way home and it had almost no candy other than on top. I asked for extra candy so I was mad but receipt said I didn't pat for extra candy so I put it as a one off. Fast forward to today and my blizzard was just a poorly made and it did charge me for extra candy.

Atmosphere: 1

Food: 1

Service: 2

Angela Fields

My blizzard was very soupy. There was something wrong with it, and the guy at the drive-through but a container on top bec it was dripping everywhere. Later that date I became very ill and had diarrhea all night long. I will never go back to this Dairy

Atmosphere: 3

Food: 1

Service: 1

Antwon C

I go here all the time because I like the food. Two weeks ago I did an app order and it says "Don't worry we won't start making the food until you are close to our location." I get there and the guy grabs the food already bagged. Now this has never happened before. So I asked him how long ago it was prepared and he said like 3 minutes ago. I take my food and leave. While in the car, I reached into the bag to get some fries and they were stone cold. I pull up in front of my house and check the receipt. The timestamp was not 3 minutes prior to my arrival it was 10 minutes! So he lied to me. I submitted a complaint which was forwarded to the local store for the manager to contact me. It's been nearly 3 weeks and no phone call. Terrible customer service and you have now lost me as a customer.

Atmosphere: 4

Food: 4

Service: 1

Nino

Drive thru line super long…lobby closed at 8pm…the door says the lobby closes at 10pm.

Atmosphere: 1

Food: 1

Service: 1

Sonja Murray

lobby was closed at nine fifteen after several people had just left the lobby. got in the drive thru line to get a free cone. and was told free cones ended at nine. even though it’s all day.

Atmosphere: 1

Food: 1

Service: 1

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