Dairy Queen Grill & Chill
4559 211th St, Matteson
(708) 898-0359
Recent Reviews
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2 for 5 sundas good
Atmosphere: 5
Food: 5
Service: 5
The order was a strawberry cheese cake blizzard and the ice cream was very thin with like two strawberries, and no cheese cake bites. When I called I was told “Ma’mm it was blended in the ice cream.” For nearly $8 I feel that this establishment should follow the exact DQ franchise recipe: thick ice cream with cheese cake that is visible but no worries, I won’t be back!
Atmosphere: 3
Food: 1
Service: 3
Went here tonight to get two chicken strip baskets and I literally 5 mins away and my food was cold cold when I got home so no way it was fresh and then when I called they told me I was pretty much lying! Do not get food from here they service suck and so do the food!!!
Food: 1
Service: 1
Good ice cream as usual beside they forgot sprinkles on my cones and acted like I didn't say it, but for the price ur better off at McDonald's or Burger King for a cone
Atmosphere: 2
Food: 2
Service: 2
Beware the ice cream is not the original DQ quality, it is watery and flat. In addition, the portion of ice cream in my banana split and peanut buster parfait was definitely a lot less than at other DQ stores. So disappointing!!! When I questioned the cashier, he just nodded. 😥 such a shame.
Food: 1
Service: 1
Great customer service by Trevon
Absolutely disrespectful and disgusting. All three of the staff I interacted with asked like I was a bother just placing an order. The floors were so filthy I was afraid to eat the food. Gnats flying around everywhere, tables dirty, and the doors were covered in grime. I will NEVER spend my money with this facility again and honestly the health department needs a call to check out how many codes they are violating. It’s evident the owners/managers do not respect our community or else they would demand better from themselves. They ought to be ashamed of themselves.
Took a group there for lunch. The service was swift and they were friendly. The place was clean but not well stocked with napkins. The atmosphere was spacious enough for wheelchairs. I had the honey bbq tenders, and dare I say, they were too saucy. Everything else was good. No ice cream this time 😁
Good, hot food. Nice workers. The only thing is the inside of the restaurant has very strong, pungent, and unpleasant smell. Not sure if it's the garbage, the mop water or what, but that needs to get fixed Asap. It's very over powering as soon as you walk in the door. The smell gets stronger as you get up to the counter.
New owners, a bit overpriced for fast food, they get the order right 75% of the time.
Restaurantji Recommends
please change your oil. Everything I got fried today was sour and unetable due to old oil
Oh heck yeah!!! So sweet, I ordered an 8 inch blizzard cake but they only had 10 inch so they gave me that! Thank you so much
Atmosphere: 5
Food: 5
Service: 5
my wife had the banana split I had a sundae they both were excellent ?.
Atmosphere: 4
Food: 4
Service: 5
Today is a scorcher. We stopped by this place for a melt down. Old school treat - Dipped Cones were our first thought and they did not disappoint. We ordered the Cherry Dipped Vanilla Ice Cream Cones. Service was quick - only car ahead. They have ample parking for dine-in choice. So many other menu options aside from cool treats. Friendly staff. Clean establishment. Price....I paid $10.50 for 2 medium sized Dipped ice cream cones so you can judge:)
Atmosphere: 5
Food: 5
Service: 5
Overpriced, almost $4 for a small cone. It didn’t even taste like real ice cream. ?
Food: 1
Service: 1
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