Dairy Queen Grill & Chill

4559 211th St, Matteson
(708) 898-0359

Recent Reviews

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Monique Gilliam

2 for 5 sundas good

Atmosphere: 5

Food: 5

Service: 5

stacy springfield

The order was a strawberry cheese cake blizzard and the ice cream was very thin with like two strawberries, and no cheese cake bites. When I called I was told “Ma’mm it was blended in the ice cream.” For nearly $8 I feel that this establishment should follow the exact DQ franchise recipe: thick ice cream with cheese cake that is visible but no worries, I won’t be back!

Atmosphere: 3

Food: 1

Service: 3

victoria nicole

Went here tonight to get two chicken strip baskets and I literally 5 mins away and my food was cold cold when I got home so no way it was fresh and then when I called they told me I was pretty much lying! Do not get food from here they service suck and so do the food!!!

Food: 1

Service: 1

michelle longo

Good ice cream as usual beside they forgot sprinkles on my cones and acted like I didn't say it, but for the price ur better off at McDonald's or Burger King for a cone

Atmosphere: 2

Food: 2

Service: 2

Gaby Tobin

Beware the ice cream is not the original DQ quality, it is watery and flat. In addition, the portion of ice cream in my banana split and peanut buster parfait was definitely a lot less than at other DQ stores. So disappointing!!! When I questioned the cashier, he just nodded. 😥 such a shame.

Food: 1

Service: 1

Sergio Zavala

Great customer service by Trevon

Brittany Hogan

Absolutely disrespectful and disgusting. All three of the staff I interacted with asked like I was a bother just placing an order. The floors were so filthy I was afraid to eat the food. Gnats flying around everywhere, tables dirty, and the doors were covered in grime. I will NEVER spend my money with this facility again and honestly the health department needs a call to check out how many codes they are violating. It’s evident the owners/managers do not respect our community or else they would demand better from themselves. They ought to be ashamed of themselves.

Keep It Cute

Took a group there for lunch. The service was swift and they were friendly. The place was clean but not well stocked with napkins. The atmosphere was spacious enough for wheelchairs. I had the honey bbq tenders, and dare I say, they were too saucy. Everything else was good. No ice cream this time 😁

Breanna Walker

Good, hot food. Nice workers. The only thing is the inside of the restaurant has very strong, pungent, and unpleasant smell. Not sure if it's the garbage, the mop water or what, but that needs to get fixed Asap. It's very over powering as soon as you walk in the door. The smell gets stronger as you get up to the counter.

Brandy Weismann

New owners, a bit overpriced for fast food, they get the order right 75% of the time.

Cassandra Jensen

please change your oil. Everything I got fried today was sour and unetable due to old oil

Emily Rivera

Oh heck yeah!!! So sweet, I ordered an 8 inch blizzard cake but they only had 10 inch so they gave me that! Thank you so much

Atmosphere: 5

Food: 5

Service: 5

ken Bernard

my wife had the banana split I had a sundae they both were excellent ?.

Atmosphere: 4

Food: 4

Service: 5

SONNIE

Today is a scorcher. We stopped by this place for a melt down. Old school treat - Dipped Cones were our first thought and they did not disappoint. We ordered the Cherry Dipped Vanilla Ice Cream Cones. Service was quick - only car ahead. They have ample parking for dine-in choice. So many other menu options aside from cool treats. Friendly staff. Clean establishment. Price....I paid $10.50 for 2 medium sized Dipped ice cream cones so you can judge:)

Atmosphere: 5

Food: 5

Service: 5

Tiffany Winston

Overpriced, almost $4 for a small cone. It didn’t even taste like real ice cream. ?

Food: 1

Service: 1

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