Dairy Queen Grill & Chill
4559 211th St, Matteson
(708) 898-0359
Recent Reviews
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please change your oil. Everything I got fried today was sour and unetable due to old oil
Oh heck yeah!!! So sweet, I ordered an 8 inch blizzard cake but they only had 10 inch so they gave me that! Thank you so much
Atmosphere: 5
Food: 5
Service: 5
my wife had the banana split I had a sundae they both were excellent ?.
Atmosphere: 4
Food: 4
Service: 5
Today is a scorcher. We stopped by this place for a melt down. Old school treat - Dipped Cones were our first thought and they did not disappoint. We ordered the Cherry Dipped Vanilla Ice Cream Cones. Service was quick - only car ahead. They have ample parking for dine-in choice. So many other menu options aside from cool treats. Friendly staff. Clean establishment. Price....I paid $10.50 for 2 medium sized Dipped ice cream cones so you can judge:)
Atmosphere: 5
Food: 5
Service: 5
Overpriced, almost $4 for a small cone. It didn’t even taste like real ice cream. ?
Food: 1
Service: 1
I'm a strawberry sundae person. I went to drive thru. It just took a long time. It's probably because they serve at request.
Food: 4
Service: 3
Love the ice cream
Atmosphere: 5
Food: 5
Service: 5
Food great! Service 10/10 and didn’t check out the vibe inside, but the drive through was quick and smooth. The staff were very friendly. What I liked most about this location is you can get ice cream AND food! Can’t beat that!! Check him out!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Cheeseburger, Ice Cream Sandwich
Fast service . Friendly servers . I love Oreo blizzards ! Try one :)
Love the old school feeling of DQ, store is different but still an experience.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Not surefl if they hot new owner or what. I used to get good blizzards here. They used to be better than mokena, but not anymore. Last time they got my order wrong at window and guy said well I repeated it back to you. Mind you he sped through it and has a thick accent so I could barely understand any words through the intercom. When I told him it was wrong he argued with me. I was flabbergasted. The other guy fixed it so I moved on. Then I got to my blizzard on way home and it had almost no candy other than on top. I asked for extra candy so I was mad but receipt said I didn't pat for extra candy so I put it as a one off. Fast forward to today and my blizzard was just a poorly made and it did charge me for extra candy.
Atmosphere: 1
Food: 1
Service: 2
My blizzard was very soupy. There was something wrong with it, and the guy at the drive-through but a container on top bec it was dripping everywhere. Later that date I became very ill and had diarrhea all night long. I will never go back to this Dairy
Atmosphere: 3
Food: 1
Service: 1
I go here all the time because I like the food. Two weeks ago I did an app order and it says "Don't worry we won't start making the food until you are close to our location." I get there and the guy grabs the food already bagged. Now this has never happened before. So I asked him how long ago it was prepared and he said like 3 minutes ago. I take my food and leave. While in the car, I reached into the bag to get some fries and they were stone cold. I pull up in front of my house and check the receipt. The timestamp was not 3 minutes prior to my arrival it was 10 minutes! So he lied to me. I submitted a complaint which was forwarded to the local store for the manager to contact me. It's been nearly 3 weeks and no phone call. Terrible customer service and you have now lost me as a customer.
Atmosphere: 4
Food: 4
Service: 1
Drive thru line super long…lobby closed at 8pm…the door says the lobby closes at 10pm.
Atmosphere: 1
Food: 1
Service: 1
lobby was closed at nine fifteen after several people had just left the lobby. got in the drive thru line to get a free cone. and was told free cones ended at nine. even though it’s all day.
Atmosphere: 1
Food: 1
Service: 1
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