Dunkin'

4632 Lincoln Hwy, Matteson
(708) 248-6918

Recent Reviews

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Stella Lubaton

I asked for senior discount I was answered whatever. He probably didn't know that his microphone is on or he just doesn't care.

Food: 3

Service: 1

Symone Sadé

The manager Elsa was very rude. Informed me I couldn’t get cold foam after I ordered my drink although it goes on top and I did not mind paying for the cold foam because I forgot to order it in the drive thru. Basically rushing me because they had a line in the morning.

Atmosphere: 1

Food: 2

Service: 1

J Washington

Donuts and coffee. Nothing more nothing less.

Atmosphere: 3

Food: 3

Service: 3

Adam Smith

I saw the MANAGER (Spanish lady)pick a cup lid up off the ground and put it on someone’s cup that was a drive through customer……then she got mad at me when I said something about it
Just gross I won’t be back

Atmosphere: 3

Food: 3

Service: 1

south sider96

DRIVE THRU IS TOO SLOW. CUSTOMER SERVICE NON-EXISTENT

Sonny Q

I don’t know how 1 drink can be messed up. I’m still owed a sandwich and hash browns. I stood there for 15 min for this. I work around the area so I don’t have time to wait and I just left. I understand if my drink is messed up but waiting 15min for a egg&bacon sandwich? If I stayed i could be waiting longer which is disappointing.

Service: 1

Billy Goat

Just about the cleanest Dunkin' i've visited. Staff was organized quick and efficient.

Atmosphere: 5

Service: 5

Roman S

Excellent service and very clean and organized inside.!!
Pleasantly surprised!!
Way to do business ?

Atmosphere: 5

Food: 5

Service: 5

Tawanna Welcher

Just rude in the morning. She said what do u want lol it’s not funny but damn ok. Hispanic older lady

Service: 1

Marcia Watson

We ordered for three people. My drink was incorrect. I went inside, and the drink was made. I do believe that it was started wrong. I didn't say anything and took it, hoping that it would be okay in my system. It turned out okay. I don't usually have problems at this one.

Food: 5

Service: 3

Recommended dishes: Dunkin' Energy, Dunkin' Lemonade Refreshers

Jodie Bowen

When I am back in the old neighborhood I frequent this location. Never had any issues. Always great tasting iced coffees and fresh sweets. Can’t help but notice a few comments…been there done that!! Y’all stop trying to get your freebies especially when you got money for that other stuff!! ?

Atmosphere: 5

Food: 5

Service: 5

D. Brasco

Customer service was outstanding but my hash browns were not fresh nor hot

Atmosphere: 5

Food: 3

Service: 5

meagan savage

This is my favorite Dunkin! Everyone's always nice from the manager's to the staff. The coffee's are always good. It's just a vibe!

Atmosphere: 5

Food: 5

Service: 5

Lance Wallace

Staff is unfriendly and messed up my order without an apology. The food and beverages are overpriced for the quality. I have had better coffee at Speedway!

Atmosphere: 1

Food: 3

Service: 2

BaczynskiBBS

I am not fan Dunkin’ Donuts but this one is different and please go to the bathroom best music ever??

Atmosphere: 5

Food: 5

Service: 5

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