Dunkin'
4632 Lincoln Hwy, Matteson
(708) 248-6918
Recent Reviews
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I asked for senior discount I was answered whatever. He probably didn't know that his microphone is on or he just doesn't care.
Food: 3
Service: 1
The manager Elsa was very rude. Informed me I couldn’t get cold foam after I ordered my drink although it goes on top and I did not mind paying for the cold foam because I forgot to order it in the drive thru. Basically rushing me because they had a line in the morning.
Atmosphere: 1
Food: 2
Service: 1
Donuts and coffee. Nothing more nothing less.
Atmosphere: 3
Food: 3
Service: 3
I saw the MANAGER (Spanish lady)pick a cup lid up off the ground and put it on someone’s cup that was a drive through customer……then she got mad at me when I said something about it
Just gross I won’t be back
Atmosphere: 3
Food: 3
Service: 1
DRIVE THRU IS TOO SLOW. CUSTOMER SERVICE NON-EXISTENT
I don’t know how 1 drink can be messed up. I’m still owed a sandwich and hash browns. I stood there for 15 min for this. I work around the area so I don’t have time to wait and I just left. I understand if my drink is messed up but waiting 15min for a egg&bacon sandwich? If I stayed i could be waiting longer which is disappointing.
Service: 1
Just about the cleanest Dunkin' i've visited. Staff was organized quick and efficient.
Atmosphere: 5
Service: 5
Excellent service and very clean and organized inside.!!
Pleasantly surprised!!
Way to do business ?
Atmosphere: 5
Food: 5
Service: 5
Just rude in the morning. She said what do u want lol it’s not funny but damn ok. Hispanic older lady
Service: 1
We ordered for three people. My drink was incorrect. I went inside, and the drink was made. I do believe that it was started wrong. I didn't say anything and took it, hoping that it would be okay in my system. It turned out okay. I don't usually have problems at this one.
Food: 5
Service: 3
Recommended dishes: Dunkin' Energy, Dunkin' Lemonade Refreshers
Restaurantji Recommends
When I am back in the old neighborhood I frequent this location. Never had any issues. Always great tasting iced coffees and fresh sweets. Can’t help but notice a few comments…been there done that!! Y’all stop trying to get your freebies especially when you got money for that other stuff!! ?
Atmosphere: 5
Food: 5
Service: 5
Customer service was outstanding but my hash browns were not fresh nor hot
Atmosphere: 5
Food: 3
Service: 5
This is my favorite Dunkin! Everyone's always nice from the manager's to the staff. The coffee's are always good. It's just a vibe!
Atmosphere: 5
Food: 5
Service: 5
Staff is unfriendly and messed up my order without an apology. The food and beverages are overpriced for the quality. I have had better coffee at Speedway!
Atmosphere: 1
Food: 3
Service: 2
I am not fan Dunkin’ Donuts but this one is different and please go to the bathroom best music ever??
Atmosphere: 5
Food: 5
Service: 5
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