Five Guys
4807 211th St, Matteson
(708) 283-4515
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
This service here is way too slow for Uber Eats pickups. At least it is for a white girl.
Thankfully, I have a limit on how much of my time I allow people to waste. I have a day and bills to pay.
I won't be coming back here again.
Thanks for letting me know stopping in here is not worth it.
The woman in here who I think is the manager tries to act really tough but she's really not producing all that much.
Service: 1
My request for mustard and ketchup were over exaggerated, could not finish my burger. But you can overdose on the fries which was a meal in it's self!
Atmosphere: 3
Food: 2
Service: 4
My first time ever at Five Guys. I heard they were good. I spent $24 to find out they are not good at all. I can only assume it's just this particular location that is bad. I ordered a pickup via the website. When I got there I had to wait for the fries, then he forgot my milkshake, I had to ask for it. Strangely, the whole bag was filled with fries, but I only ordered a small one. I had to ask if the burger was in there too because it was buried under fries. Got it home to discover both the fries and the burger were soggy. The shake didn't taste very chocolate-like either. I could detect another flavor in there. Oh well, my poor experience teaches me that Culver's and Dairy Queen down the street are much better options. I'll never take a chance on Five Guys again, lesson learned. Not worth wasting your money there folks...
Atmosphere: 1
Food: 1
Service: 1
That grilled cheese cheeseburger is a hit every time & them there fries yes sir
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Burger, Their Cheeseburger
A Young gentleman five guy worker wore gloves at the cash register and turn around started making food with the same glove never change his glove or wash his hands very unsanitary you can get customers very sick
Service: 1
Went in there and a worker wiped her nose on her shirt. The staff doesn’t take pride in their appearances which looks even more unsanitary. The facility is gross and dirty. Food is super MID. I’m not sure what happened to this 5 guys, but i guarantee you, I won’t be back. DO NOT GO HERE!
Atmosphere: 1
Food: 1
Service: 1
Tell them cooks stop being so funny
Atmosphere: 5
Food: 5
Service: 5
As expensive as the burgers are, they are so worth it! I just hate their fries. Lol.
Atmosphere: 5
Food: 5
Service: 5
Cajun fries are still the best. Just wish prices were a little better and offered some kind of combo
Atmosphere: 5
Food: 5
Service: 5
. Had a really long day. Walked in and the guy who took my order was the nicest person. Haven’t ate a 5 guys in a year and he talked me through everything. All fresh. Great experience
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I purchased a regular cheeseburger, regular fry and a chocolate milkshake.
The cheeseburger, I requested to only have ketchup, mustard, Mayo and grilled onions. This burger clearly no mustard or ketchup, the fries were a little salty. I think it would be a good idea to have a check list when processing the order.
Atmosphere: 3
Food: 3
Service: 3
Burger was so wack, dude mess my dinner up, only asked for no mustard, I got a mustard burger deluxe with no fries! ? ?
Take Five guys to make one sandwich too many cooks or sum ?
Atmosphere: 3
Food: 1
Service: 1
Good lettuce wrap, consistent product
Dietary restrictions: Couldn't eat bread, made a lettuce wrap lettuce
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
I really don’t know how this company will last. This is not how you should cook burgers. The cheese should be melted into the meal not as its own part. The burger is still lukewarm. I see why everyone here is so obese—it’s sickening!! Take your time and cook well please!!!!
Atmosphere: 1
Food: 1
Service: 1
This 5 guys is very expensive. $45+ dollars for two cheeseburgers, 2 small fries, and two bottles of soda. The food was good and the service was great.
Food: 4
Service: 5
Loading...